| Quote: | |  | |
| We wanted to buy more of the Alu recycling machines. Someone from the admin side of things wrote in English and received no response for 3 months. When it was re-written in German, a prompt response was received. After a call in German, the sale went through. | |
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Maybe a spam issue … English mail, especially inquiries, tend to get filtered as spam if most mail a user receives is in another language, i.e. German in this case.