So folks, I have a related problem, i've been here a year, just moved out of first apartment and the ex-landlady is giving us some problems. June 2007, we sent the deposit to her bank account while abroad. Landlady said she would put it in the bank in the Kaution account. We have documents verifying we sent the money and thought that was that. Moved out 3 weeks ago, had the mieterverband help with inspection and had the inspection form signed. So we expected the deposit back, sent an email to the bank asking them to release money, and they say now there is no money in the Kaution account, she never deposited it! At the time of the deal we were not aware of the details and thought once we have a record and her bank account details all was well. Now she is not replying to the emails and is claiming ridiculous things like we stole her duvet! but thats a seperate issue which I wont go on about here...
anyone any similar experiences /tips, likely we will have to get the mieterverband involved to chase down the cash, is that their thing too?