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Old 31.07.2008, 12:26
gooner gooner is offline
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Re: Restaurant Review - Interesting Comment

You may not like this, but having worked in restaurants for many years (both front of house and kitchen), I don't find this guy's comment at all offensive. He took the time to write a proper comment, which I think was quite constructive.

The one thing he should not have said was that the restaurant could do without guests such as yourself. He does not represent the restaurant.

Even if the restaurant was quiet, you didn't know that until you turned up. To go from a booking for 10 to seating 17 is nearly double the number. This can have certain repercussions (depending on the restaurant, the kitchen might prep to accommodate). What would you have done if there was not space for 17? Left to find another place, leaving the restaurant 10 bookings down? In short, if you are anticipating a larger crowd, call and change the booking for a range.

Or are we to assume that Chinese restaurants can accommodate the chaos? I bet you would not do this if you were fine-dining. I think unless it's McDonalds, certain protocol applies.

When things go wrong they can snowball and end up going pear-shaped and your commenter is right about that. After a bad start, every action becomes scrutinized and judged. Having been a chef I suffer from this stigma of being overly critical, so everything sucks. I hate nothing more than being told a culinary lie.

Also, wine and Chinese food never occurred to me. It's a cold beer meal to me. There are too many sweet-sour components to complement a wine.

Regarding babies, I think the restaurant determines. It's a raging debate and I feel there are certainly restaurants that accommodate babies. Family restaurants, of which Chinese are usually the type. I would not take a baby to a Michelin rated restaurant for example, so it depends on the establishment.

If a restaurant accommodates babies, they should do so properly.

If you leave a review and are open to comments, consider yourself lucky that you didn't get someone saying 'first'.
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