Yeah, it sounded super strange to me, but since I am in Switzerland (officially the most over-regulated country ever) I thought, perhaps I should check before accusing the delivery dudes of being slackers.

The most annoying this is, I know these things worked before being picked up- no idea if they'll work after delivery. I thought they were required to test this in order to be able to satisfy their insurance requirements.

Ah well. Back to the relocation people I write.

Thanks for your help!