Hello Shell Bell,
Thankyou for your question.
Yes I use the phone counselling service quite a lot actually and it has been very successful.
The majority of people who use this phone service have been from the areas of Zurich, Berne and Geneva . Often it is also helpful for those who travel and cannot commit to regalar times or days. It has also worked succesfully for couple counselling. Having the very low cost call system via jajah.com is great.
What usually happens is that they fill out a detailed assessment form that I can e mail to you and them we arrange to speak on the phone. Most clients speak weekly with me and about once every month or 6 weeks they get the direct train down to Lugano to meet with me for a 2 hour session at my practice.
If you are unsure about whether the service is for you then certainly pm me on this site, it is confidential, or visit my website which gives you a much more detailed information.
www.expatcounselling.com
Kindest wishes