View Single Post
  #2  
Old 31.03.2009, 17:01
Sandgrounder's Avatar
Sandgrounder Sandgrounder is offline
Forum Legend
 
Join Date: Jul 2007
Location: ZH
Posts: 9,196
Groaned at 70 Times in 63 Posts
Thanked 13,074 Times in 5,148 Posts
Sandgrounder has a reputation beyond reputeSandgrounder has a reputation beyond reputeSandgrounder has a reputation beyond reputeSandgrounder has a reputation beyond reputeSandgrounder has a reputation beyond reputeSandgrounder has a reputation beyond repute
Re: Call centre refused to speak high german?!

Quote:
View Post
An acquaintance called Coop to get a new Supercard and spoke to them in her decent high german, and was obviously clearly understood. The lady she got connected to at the call centre answered with some questions in Swiss german, and when asked to repeat in high german just said "No" and continued in Swiss german. The acquintance muddled through..

.. anyone experienced this before?

Daniel
I've not experienced this with a call centre before. Maybe get your friend to call Coop's head office and report it. It's not really great for their customer service if members of their call centre only speak dialect.
Reply With Quote