Thanks for your input on this. My experience with the service from digitec is great, but I never had a repair so this is valuable insight.

It is understandable that you are considering legal action, however the amount in dispute seems too low to make it seem fruitful. I'm not a lawyer, and this may be different if you would depend on the camera to do your work and maybe have an extended SLA, but this doen't seem the case.

Good luck, and please keep us posted on how the situation resolves.