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| Please note:If you enter your security elements incorrectly three times, access to your e-finance account will automatically be blocked. The block can only be lifted again by PostFinance. For this purpose please get in touch with your contact person or, outside office hours, call 0848 888 710. For calls from abroad, please dial the following number: + 41 848 888 710 (opening hours: 6 a.m. – midnight).
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I know this is for E-finance. Might be worth it to call about the Postfinance Card issue.
Good luck.