Hey Gav, looks like you are in luck. As long as they didn't tell you this before the purchase you can insist on a new TV *anytime* during the guarantee if there is a problem. I'm sure you'll agree in this case that Swiss consumer protection is in fact very much adequate, and goes far beyond that found in other countries. The only trick is the enforcing of it.

I suggest that you print out that text, and pay them a little visit, and tell them that if they don't produce another TV for them that you'll stick them immediately with lawyers, and the costs for those lawyers.

Destiny, maybe you could post the original URL to that article - maybe it will mention the relevant sections in the law?

Mark