About 3 months ago I had to contact storesatellite to update my credit card details. After several mails & 2 months later I finally got a short reply stating that 'it should be ok now' (so they appear to still be in business).

However after one months payment from my new credit card the payments have again stopped? I have sent another email to sales@storesatellite.com as well as sending a note via the website contact section, however I'm not holding my breath & wouldn't be supprised if I get cut off from Sky. At which point I will probably give <URL REMOVED> a try from whats been mentioned above.