I am starting a small consulting business (
http://www.swissresults.com) and I want software to help take care of the bookkeeping and bill payments. My German is not good enough to use any of the other software packages. Cashcomm is the only one I have found which has an English option. I have been setting up my company and working with the folks at softcrew with great success. After some initial startup problems, it looks like it is starting to go in the right direction.
If you come from the States and you are used to using Quicken, then it will take a little time to use Cashcomm (or just about any other bookkeeping sw), but in the long run, you will have many of the features you want.
Quicken is not double-entry bookkeeping, most everything else you try is.
There were complication getting cashcomm to work with CreditSuisse. I use it with both CS (for business) and UBS (for personal accounts). Getting all the right options for CS working was a little painful. Basically there are some options ON THE Credit Suisse site which you need to enable AFTER you have a DIRECTNET account which you must enable AND THEN WAIT 2 DAYS, before CashComm will work for you. And then, it will only be able to download bank transactions which happen AFTER the day you make the change in Directnet.
Getting CashComm to work with UBS was much easier. The nice thing is UBS can download historic transactions into cashcomm.
Both UBS and CS like CashComm. For instance, CS has a special phone number for DirectNet users who are using CashComm.
But like I said, the people at SoftCrew were very helpful. Their software includes a nice feature where you can allow them to connect to your computer and help you live one-on-one.
If you have a problem with a translation, send it to them and they will fix it.
You need to understand, the people at Intuit/Quicken have it easy because they have strong-armed all the banks into one system for transfering data. In Switzerland, there are many different protocols used by the banks, and CashComm needs to work out the details with each one.
My advice to SoftCrew is to focus on writing English documentation only for those banks which also offer English services on their web sites which as far as I know are UBS and CS.
Generally, my impression is I like the software and will purchase it after the 1 year trial period is up.
Sam