I saw on the News that Swisscom has made a 900,000,000 profit last year? Too bad they don't reduce their tarifs and help the normal people, putting their costs more in line and equal to Germany and Austria. They didn't invent the cell phone but they sure skim people for money off of it.

It is not just Switzerland and you should try some other places where they do not care about your rights or you do not have rechtsschutzversicherung for example.
And with the signal tone...come on...do you want them to actually say on every call "you are calling outside your network"? They offered a signal tone. It should be enough.

I am seriously considering dropping them. I feel like I'm just throwing my money away at them every month for a service that can be much cheaper if I were with a different provider. I think most companies in Switzerland believe that everyone is a damn banker that earns over 200K a year and don't mind their ridiculous prices.

tbh, sunrise is one of the cheapest, unless you want to go PAYG, which you probably do, because from what i can see, i pay £10 a month for the privilege of not having to top up.

I'm finding it kinda hard to understand why this thread is even still running TBH!

the op has loads of choices

1. leave sunrise
2. change to an unlimited dataplan
3. get off his lazy arse and check the data meter built into his phone
4. download one of the many FREE data usage apps
5. download one of the better paid for data usage apps
6. continue to post ill informed rubbish on here

6 + sum text you won't be able to read to get round minimum post length

The school does not have to have insurance. Unless you're employed, accident insurance is up to you.

it's too cumbersome for you to look at the counter on your phone or download an app that cuts off internet after the limit, but it's not cumbersome at all for sunrise to go to the expense of creating a realtime tracking system that monitors data usage and cuts you off and then provide the support infrastructure to handle the 'my internet stopped working' calls?

get real.

I was not talking about accident insurance...I was talking about the ambulance bill. If you do not pay extra to have the ambulance covered, your health insurance coveres only a part...in my case, Helsana, 50% but not more than 500 per year...

Your son's accident insurance should be paying 100% of the cost of the collar, and I think 50% of the ambulance costs.

Did you claim as an accident, or as an illness?

It wa claimed as an accident. The insurance covered everything but when it came to the collar the only covered like 50 or 60 %. It was not a huge amount but it seemed so stupid to me that something that was given to him in the hospital is considered like an accesory. I do not remember in german but I was told that there is a specific list of things that by law are not covered 100%. he fractured his 4th and 5th vertebra so it is not something like...what if he wears this collar? Actually the agent agreed with me that it was a must but there was nothing that he could do.
More than this...because right now he is not considered healthy we can only get basic insurance! After the accident we wanted more protection...but we were told that it is the way it is.

What parts exactly? At least where I'm from you get accurate realtime info on your internet usage and sms warnings ahead, no matter where in the world you are.

Not that it's not easy to check it yourself, but it also doesn't require many man-hours of work on behalf of sunrise, and it would be useful to thousands(?) of people?

Do people here just accept bad customer service because it's always been like that? I can't wrap my head around this..

seriously, I'm not getting into a willy waving contest with you or your friend.

suffice to say I worked on Oranges (uk) billing and call data warehouse and Vodafone (uk) call data warehouse, so I know a little about it.

All right, you seem to know what you are talking about, not getting into a pissing contest here, I was only curious as to what I was getting wrong.

Previously I thought these real time / warning mechanisms were standard practice (in Europe), so this thread came as a bit of surprise to me, especially people being opposed to something that could only help them. But if it comes at such a great price that it would actually raise ones phone bills I can understand the opposition.

Anyhow, here is the EU regulation: http://ec.europa.eu/information_soci...n/index_en.htm

It seems to only have to do with people not in their "home" country, but I guess this at least forces all member countries to have these mechanisms in place?

But it's almost Friday, the weather is improving, I'm on my way to Berlin for the weekend, so no more arguing for me. Prost!

Thank you for your post.
Just a fun fact related to language. "Prost" in Romanian means stupid You should have seen my face the first time a Swiss said prost when we were having a drink!

no, it would be useful to one person: you. i personally don't want my internet to switch off just because i go over the limit. it doesn't really take a great deal of awareness to know how much you use and check if you think you're close to the limit.

So, my thought about the topic of this thread (aside from wondering why the OP was groaning pretty much everyone ) was brought home by this:

Cellphones are luxury items. Sure they've become daily use for many, but still the same, they are. The profits made are all thanks to people who can't bear to not "keep up with the Jones family".

Otherwise, if people were still mainly using them for work, we'd all be telling our employers they can darned well pay for them if they want to make us use them and THEY would surely make sure they got some sort of corporate rate.

another thing related that "smells" in all this issue:

AFAIK, no operator in Cheesezeralnd allows pre-paid number with daily internet cost. this also would solve the problem.

in italy with any pre-paid number you can have full internet for 1 eur a day or 2 eur a day. I guess other EU countries do the same.

i understand that Cheesezeralnd is Cheesezeralnd but i also dont understand why things can't be done differently, more on the customer side.

ok, lets accept the mafia/monoply and enjoy the cheese choccolate & montains and all become real swiss... mind your business and pay the $$$...

hahahahah ... :-)

you mean like sunrise do?

http://www1.sunrise.ch/-/prepaid-pcc...de_CH-CHF.html

surf unlimited for 1chf per day

No, that's not true. Not only it does not make any sense from a business point of view, but it's also almost impossible technically.

But anyway, it's a very easy test to perform: when you're abroad, check which IP you're getting out with, and then check who's the provider.