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  #401  
Old 23.03.2014, 22:44
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Re: Starbucks Coffee

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Yes I get that it's Wolli's assumption that the non Swiss personnel were to blame that I found difficult to comprehend. The machine will still make the same crappy coffee irrespective of who pushes the button.
A) a lot of the quality of coffee depends on HOW the machine is handled. If the barrista just pushes a button, he/she starts to fail
B) How the stuff is served influences the perception of the customers, You may have heard about the good reputation of Austrian gastronomy personnel. . The Austrians by average
> have less hours of instructions and education than the CH counterparts
> have less detailed knowledge
B U T love their work, see their task positively, bring about a more positive attitude, see themselves as being on the same level as their customers
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  #402  
Old 23.03.2014, 22:47
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Re: Starbucks Coffee

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The Austrians by average... love their work, see their task positively, bring about a more positive attitude, see themselves as being on the same level as their customers

... even the Austrians from the Balkans?
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  #403  
Old 23.03.2014, 22:48
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Re: Starbucks Coffee

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Yes I get that it's Wolli's assumption that the non Swiss personnel were to blame that I found difficult to comprehend. The machine will still make the same crappy coffee irrespective of who pushes the button.
I do NOT comprehend your assumption that I blamed the non Swiss personnel

I do NOT comprehend your assumption that to handle a coffee machine is simply pushing buttons

I however suppose that your mis-assumption is shared by many people working in the gastronomy and IS to blame
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  #404  
Old 23.03.2014, 22:50
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Re: Starbucks Coffee

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I do NOT comprehend your assumption that I blamed the non Swiss personnel
Erm...

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I know the ByeByeBar. There is (and was, over a decade or more) ONE young lady (no longer that young after 20 years) of CH vintage, but the others are from wherever, mostly indeed from Ruritania
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Among the men in the place there never ever was a single Swiss.
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Service however is not a technical but a personal thing. But indeed a personal and a cultural thing. In Italy or in the Arab World or in Turkey, to be in the gastronomy for centuries was something positive. In the Balkans however, not least in Communist Yugoslavia and other communist states, tasks in gastronomy were NOT seen positively but rather like slave labour.
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  #405  
Old 23.03.2014, 22:57
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Re: Starbucks Coffee

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... You may have heard about the good reputation of Austrian gastronomy personnel...


Um. How to say this kindly. No I haven't and I have not particularly experienced it based on my many trips to Austria.

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... I do NOT comprehend your assumption that to handle a coffee machine is simply pushing buttons...


Nevermind Wolli. A few years ago SB replaced all their "real machines" with ones which you press a button. Ho-hum.
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  #406  
Old 23.03.2014, 23:06
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Re: Starbucks Coffee

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... even the Austrians from the Balkans?
in case this was a joke you are wrong

in case this is meant seriously you are correct

There are "ex-Yugos" who share the positive Austrian-Italian attitude, like the owner of

http://www.restaurant-pippone.ch/pizzakarte.html

who is not Italian but from Socialist-Ruritania and who shows not just an excellenct cuisine but also the best hospitality possible. I was there several times and his coffee is superb

There used to be an excellent Yugoslav Restaurant in Friedrichshafen which disappeared upon the DISintegration of the Socialist Federal Republic

There is, just some 20 kms south of the old airport of Athens Hellenikon, when the coast turns east, a tremendous beach place with a very nice restaurant, where the service was (back in the 1990ies) miles better than whatever in Athens Downtown
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  #407  
Old 23.03.2014, 23:25
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Re: Starbucks Coffee

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Nevermind Wolli. A few years ago SB replaced all their "real machines" with ones which you press a button. Ho-hum.
The baristas should still be checking the grind and the pressure, as these will affect the quality of the shot and vary with weather conditions, etc. I doubt many are actually given the training to understand how to do this timing the shots.
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  #408  
Old 23.03.2014, 23:26
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Re: Starbucks Coffee

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The baristas should still be checking the grind and the pressure, as these vary with weather conditions, etc. I doubt many are actually given the training to understand how to do this timing the shots.
Sorry... what profession are we talking about here?
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  #409  
Old 23.03.2014, 23:28
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Re: Starbucks Coffee

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I do NOT comprehend your assumption that to handle a coffee machine is simply pushing buttons
Handling a coffee machine like the one fatmanfilms described IS simply a question of just pushing a button. The automatic machines( like the ones used in Migros and COOP restaurants) DO NOT require a trained barista to operate them.
They even allow the general public to use them for goodness sake.

Good coffee from a good coffee shop on the other hand is not made in one if these automatic machines. This was not the case in the post I quoted and on which my assumptions were based.
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  #410  
Old 23.03.2014, 23:56
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Re: Starbucks Coffee

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Sorry... what profession are we talking about here?
Cash handler?
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  #411  
Old 24.03.2014, 02:29
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Re: Starbucks Coffee

Making a decent coffee by pushing a button seems to be the way to go. Why have inconsistent crap when you can have guaranteed quality every time.

30% of Michelin starred restaurants use Nespresso. That report's a year old. I'd guess that the number has gone up and not down.
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  #412  
Old 24.03.2014, 05:38
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Re: Starbucks Coffee

Have skipped over most posts, not a Starbucks fan in general, but in Dec in Basel needed wifi access and went down to the one off Barfusserplatz...... Steinenvorstadt?? Anyway, their coffee was VERY expensive to get 'free' wifi so I just shared a cookie with a friend and in we went. Couldn't get a connection or it was intermittent so we left.....was glad not to have spent the money on a not fabulous coffee. Was also surprised with wifi difficulties, Starbucks usually a safe bet.

To be fair though, memories of Starbucks coffee in Basel not all bad from previous years, but memories of USA Starbucks definitely not good!
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  #413  
Old 24.03.2014, 07:56
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Re: Starbucks Coffee

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Making a decent coffee by pushing a button seems to be the way to go. Why have inconsistent crap when you can have guaranteed quality every time.

30% of Michelin starred restaurants use Nespresso. That report's a year old. I'd guess that the number has gone up and not down.

If the coffee tasted as good as a European nespresso I would not complain.
They just introduced a new concept of machine in Canada, coffee tailored for local taste, it will taste different in the European launch .
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  #414  
Old 24.03.2014, 08:04
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Re: Starbucks Coffee

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Yes I get that it's Wolli's assumption that the non Swiss personnel were to blame that I found difficult to comprehend. The machine will still make the same crappy coffee irrespective of who pushes the button.

If I eat in a restaurant I don't expect the chef to open a packet of food bought in Migros & stuffed in a microwave, which is more my point.

Hoping for better coffee than I get in a Migros self service restaurant, happy to pay for quality.........
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  #415  
Old 24.03.2014, 09:42
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Re: Starbucks Coffee

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The baristas should still be checking the grind and the pressure, as these will affect the quality of the shot and vary with weather conditions, etc. I doubt many are actually given the training to understand how to do this timing the shots.

You've got to be shitting me. You really think they do that when there's a queue of 20 people waiting for their skinny whipped 50-50 latte macchiato with caramel swirl?



Last edited by Carlos R; 24.03.2014 at 11:48.
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Old 24.03.2014, 10:17
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Re: Starbucks Coffee

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You've got to be shitting me. You really think they do that when there's a cue of 20 people waiting for their skinny whipped 50-50 latte macchiato with caramel swirl?
Have you been to Japan? One of the best coffees I can remember was in a Starbucks in Tokyo. They got Japanese about it though, obsessive, precise and consistent to the point of robotic.

I am sure that the 'baristas' get training but they won't all take to it. You can teach 20 people something but not all of them will really 'get it'.

I do have a hunch though that they have not been taught about roast, grind, temperature, pressure, steaming milk etc. If they are trained then they are brought back down to the customer adjusted level of ignorance; how many times have I heard someone say 'can you make that extra hot?' - so, starbucks drone thinks everyone wants scalding hot coffee.
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Old 24.03.2014, 10:26
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Re: Starbucks Coffee

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I have often been in Starbucks outlets, buying coffee to drink there or packaged coffee to take home, but was never asked for my name
Due to them operating all coffee outlets in the bloody place, I was forced to purchase one of their 'coffee's' at Oxford services on the M40 in the UK a few weeks ago. When asked, I gave my name as Genghis to which the chirpy young lady replied "that's unusual - how do you spell it?"
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  #418  
Old 24.03.2014, 11:52
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Re: Starbucks Coffee

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I gave my name as Genghis to which the chirpy young lady replied "that's unusual - how do you spell it?"
It's difficult. You either khan or you khant.
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  #419  
Old 25.03.2014, 08:35
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Re: Starbucks Coffee

I walked into the Starbucks next to Zürich Bahnhof platforms 54-53 yesterday. A pleasant young man took my order and asked if I wanted the Columbian beans in my coffee. Well, going as rarely as I do to Starbucks, I thought that was an unusual question but since coffee needs beans, I said yes.

He took my order and told me to pay the other saleswoman.

As she was ringing up my order, she said, "that will be 6.10 please."
"But the sign says 5.90."
"Yes, but you ordered your coffee with Columbia beans."
I looked at the pleasant young man and snarled, "Das isch gemein gsi." (that was devious.)
He just smiled.

Scammed at Starbucks.
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Old 25.03.2014, 08:41
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Re: Starbucks Coffee

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I walked into the Starbucks next to Zürich Bahnhof platforms 54-53 yesterday. A pleasant young man took my order and asked if I wanted the Columbian beans in my coffee. Well, going as rarely as I do to Starbucks, I thought that was an unusual question but since coffee needs beans, I said yes.

He took my order and told me to pay the other saleswoman.

As she was ringing up my order, she said, "that will be 6.10 please."
"But the sign says 5.90."
"Yes, but you ordered your coffee with Columbia beans."
I looked at the pleasant young man and snarled, "Das isch gemein gsi." (that was devious.)
He just smiled.

Scammed at Starbucks.
You could just have changed your order if you did not want to pay extra 20 cents extra.
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