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| || |Numerous visits to both, someone says one thing, another says something else. At times I think that the people behind the counter don't really know what they are talking about. I get the feeling that these departments take things slow just to be difficult. | |
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You are right, the people behind the counter don't really know and the process is sometimes slow - there are many rules here, people are coming from many countries with many situations and these rules change frequently. Beside, they employ juniors as well, that means they still study these rules...
I would not blame them, I would not be able to do their work.
My experience up to now is that Switzerland is very accepting (we are from Hungary) and many times officials were very flexible towards us.
I think they just want to do their job flawlessly.
Hey, it is you who expect something from them, not the other way around.
Have you already stood in queue at any international airpors in the US before immigration?
Or anywhere in Asia?