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  #21  
Old 05.10.2012, 17:08
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Re: Swiss post and lazy postman rant

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Why not go to the local post office and explain the situation?
That's not a funny comment. I'd expect better from you to be perfectly honest .....
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  #22  
Old 05.10.2012, 18:53
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Re: Swiss post and lazy postman rant

It took a letter 7 days to reach Zurich from Zug. BTW, it sent using priority mail.
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  #23  
Old 05.10.2012, 18:58
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Re: Swiss post and lazy postman rant

are you also sure that the items have not been sent 'signed for' - i've had a few of these where i had to pick them up in person.
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Old 05.10.2012, 19:35
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Re: Swiss post and lazy postman rant

You need the Zurich / Kilchberg border postman.

Poor guy/girl has to walk up 120 odd steps to deliver post to your block.
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  #25  
Old 05.10.2012, 19:49
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Re: Swiss post and lazy postman rant

I found that our postman can't read. Ever so often we get mail for MacDude (who live just a few houses down the road) whereas our name is MacBabe. I suppose he sees the Mac and thinks "right it's them" because we lived here before the MacDudes moved in....
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  #26  
Old 09.10.2012, 11:02
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Re: Swiss post and lazy postman rant

There should be a phone number on the slip- just call and complain. I did this when our postman wasnt ringing the bell (I'm a SAHM so I'm 99% of the time home!) or delivering my parcels to my brother in law's mailbox (lives in the same building with different first name). The postman fears when someone calls in to complain
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  #27  
Old 09.10.2012, 11:47
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Re: Swiss post and lazy postman rant

My postman does not attempt to deliver to our house on ocassion and just leaves the yellow slip outside in the postbox. He only ever seems to do this when there is no car parked outside - half the time he is correct and there is in fact no one home, but the rest of the time there is. Annoying when I am home and then have to make an extra trip to the postoffice.
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  #28  
Old 09.10.2012, 13:02
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Re: Swiss post and lazy postman rant

Okay guys, going down there today to collect my parcel & complain...wish me luck!

I hope they don't chase me out by throwing stamps at me
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  #29  
Old 09.10.2012, 13:11
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Re: Swiss post and lazy postman rant

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Okay guys, going down there today to collect my parcel & complain...wish me luck!

I hope they don't chase me out by throwing stamps at me
Don't go until 13.30 or they'll be at lunch (unless it's one of the bigger offices).
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  #30  
Old 09.10.2012, 13:29
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Re: Swiss post and lazy postman rant

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Don't go until 13.30 or they'll be at lunch (unless it's one of the bigger offices).
You could always leave them a yellow slip.
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  #31  
Old 09.10.2012, 13:35
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Re: Swiss post and lazy postman rant

When the post man has a package for you, does he have to deliver it to your door ( i live in an apartment ) or can he just stay buzzing the bell till you come down.

I dont mind coming down, it just irritates me that he buzzes my bell constantly. Untill i make it to him. I can still hear it buzzing as im on my way down.

I find it irritating but it drives my dog wild and causes him to bark.
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  #32  
Old 09.10.2012, 13:49
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Re: Swiss post and lazy postman rant

Okay so the amazing, very useful explanation is...

Post office lady: "i dont know...maybe the buzzer didnt work?"
my response: "the buzzer worked fine as someone came in before and after the postman had been and this issue happens all the time"
Post office lady: "i dont know"

well that was useful!

How extremely annoying. I would be more than willing to go downstairs to collect the parcel if she rang up but she dosent even do that. gerrr.

Next time this happens...this means war!
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  #33  
Old 09.10.2012, 13:51
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Re: Swiss post and lazy postman rant

Everybody was kung-fu fighting
Those cats were fast as lightning
In fact it was a little bit frightning
But they fought with expert timing
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  #34  
Old 23.10.2012, 12:47
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Re: Swiss post and lazy postman rant

And again!! Once again another package has not been delivered and I have found another one of those cherished yellow slips.

The postman is getting sneaky now and is not writing the time they tried to deliver on the slip.

Angerrrr! I've been waiting for this parcel for weeks and weeks and now i have to wait again! gerrr
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  #35  
Old 23.10.2012, 13:14
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Re: Swiss post and lazy postman rant

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And again!! Once again another package has not been delivered and I have found another one of those cherished yellow slips.

The postman is getting sneaky now and is not writing the time they tried to deliver on the slip.

Angerrrr! I've been waiting for this parcel for weeks and weeks and now i have to wait again! gerrr
Did you call the Swisspost customer service and file a complaint? If you did not yet, then sorry, but don't expect this to be resolved any soon.

Now you even could have stronger grounds, mention in your complaint that the post man didn't note down the attempted delivery time (make a copy before you hand it in)
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  #36  
Old 23.10.2012, 13:17
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Re: Swiss post and lazy postman rant

This is a frequent problem here; packages are not delivered to the door, the package post delivery man rather just leaves the yellow slip in the mailbox and drops the packages at the local post - without checking whether I am home.

From what I understand, the problem isn't the local post office/post employees; packages are delivered by a regional Paketpost office, a separate delivery from your regular mail. It's apparently a known problem in our area, and the local post office is as frustrated as we are.

I would suggest speaking - politely, with an air to finding solutions - to your local post. Mine have been very helpful, and each time it happens they deal with Paketpost. Their voice carries a bit more weight than mine. After they have complained, Paketpost deliveries to the door start happening again.

After a while the yellow slips do start appearing again... but at least a record of complaints is being kept.
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  #37  
Old 25.10.2012, 12:15
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Re: Swiss post and lazy postman rant

Okay, this postman is going DOWN!!!

Just got ANOTHER slip!

That is 3 yellow slips I have had this week and there is always someone in the office from 7.30am till at least 8.30pm.

I got one on Tuesday (23rd), and it said to collect on the 24th...so i go down to the post office, in a remotely decent mood (ie not guns blazing) and then it turns out my package hadnt arrived back at the post office yet and the postman wrote the wrong date and I have to collect it today instead.

We also had some post in the letter box that was put in there on Monday, which was actually sent recorded mail but we weren't asked to sign for it and it was just left in the post box. We have to handle very important documents, luckily it isn't that extreme in this case but whose to say it wasn't someones passport in there?

I tried to make a formal complaint yesterday on the phone and the woman on the other end was so rude to me and said that I didn't have a problem, there was no issue just go down to my local post office and collect it.

So not only am I paying ridiculous import tax on all my parcels, I have to take time out of my already manic day to go collect my post because the postman was too lazy to do his job! Never mind the fact that I have to wait another day or two until I get my stuff which is not good if they are important documents or if i need it for the weekend (like i had last time with my bike stuff)

Not sure what to do as I already tried to make a complaint and the woman on the phone was just plain rude and the person at the post office just responds with "i dont know"

frustraaaatttiiiooonn!!!

okay morning rant over
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  #38  
Old 25.10.2012, 12:18
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Re: Swiss post and lazy postman rant

Move to where I live. My postman (who always rings twice... really), does everything he can to deliver the parcels and not leave a yellow slip. And he speaks to us in English.
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  #39  
Old 25.10.2012, 12:20
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Re: Swiss post and lazy postman rant

Looks like you've just acquired a new room mate

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Move to where I live. My postman (who always rings twice... really), does everything he can to deliver the parcels and not leave a yellow slip. And he speaks to us in English.
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  #40  
Old 25.10.2012, 12:35
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Re: Swiss post and lazy postman rant

Maybe the "lie" is in the time that was written rather than the attempt to deliver?

I suggest this because typically when hubby and I order things, some young slick from the post office is at the door before (but right around) 7:30 to make the delivery - and it is a different person than the guy who delivers our regular mail around 10am.

Maybe try peeking in the box on your way in, and see if there is a slip already there.
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