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  #81  
Old 03.07.2014, 15:43
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Re: Swiss post and lazy postman rant

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Just to add, (for the OP is they are still around), since you live in Basel why not have stuff delivered to a mailing address in Germany. No import tax, no extra fees. An email is sent when the parcel arrives at the delivery warehouse and you pop and get it at your convenience.

Just google LAS BURG in Weil arm Rhein
Funnily enough, we've decided to move to France in a few weeks so wont have any issues with import tax anymore. YAY! Although I have heard the French postal service is pretty slack as well.... to be continued....
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  #82  
Old 30.12.2014, 16:04
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Re: Swiss post and lazy postman rant

just to keep the thread going while i wait for a pkg to be delivered by swisspost. A month or so ago I was expecting something delivered by DSL and had to go out, as luck would have it my wife's 78 year old Aunt was staying with us. I let her know that I was expecting something and she said she'd take care of it, after all no sig was required. I got a a call a few hours later from my wife, DSL had refused to leave the pkg with her Aunt. After a few insistent phone call on my part trying to get a reason, DSL replied that the deliverer didn't trust my Aunt as she came to quickly to the door. Always leave the best for last ... my Aunt is a nun from Illanz and was dressed in her habit!
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  #83  
Old 26.05.2015, 16:31
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Re: Swiss post and lazy postman rant

If you register online with Swiss Post they will tell you when the parcel is being delivered (No tracking number required from you) and when it is in your mailbox,

Swiss Post: the postman never knocks once....
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  #84  
Old 01.07.2015, 14:04
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Re: Swiss post and lazy postman rant

On Monday I sent a registered letter to my regie (500m down the street from the post office) and it was only delivered this morning, two days later.... The letter was to give 3 months notice to the regie, which is supposed to start today, so I hope they don't complain.

Delivery in 24H my @$$

https://www.post.ch/en/business/send...egistered-mail
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  #85  
Old 01.07.2015, 15:48
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Re: Swiss post and lazy postman rant

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On Monday I sent a registered letter to my regie (500m down the street from the post office) and it was only delivered this morning, two days later.... The letter was to give 3 months notice to the regie, which is supposed to start today, so I hope they don't complain.

Delivery in 24H my @$$

https://www.post.ch/en/business/send...egistered-mail
Maybe easier to go down their, have them sdign the letter as "received" and give you a copy. It has exactly same weight as a registered letter.

500m to post office, 500m to regie.....
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  #86  
Old 01.07.2015, 16:03
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Re: Swiss post and lazy postman rant

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On Monday I sent a registered letter to my regie (500m down the street from the post office) and it was only delivered this morning, two days later.... The letter was to give 3 months notice to the regie, which is supposed to start today, so I hope they don't complain.

Delivery in 24H my @$$

https://www.post.ch/en/business/send...egistered-mail
They can't complain - sending it by registered mail that is due to be delivered on time is legally enough.
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  #87  
Old 01.07.2015, 16:09
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Re: Swiss post and lazy postman rant

Thanks, good point. I wanted to do everything "by the "book" as from what I have read in EF, but also heard from friends, the regies are not to be trusted...
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  #88  
Old 01.07.2015, 16:38
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Re: Swiss post and lazy postman rant

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They can't complain - sending it by registered mail that is due to be delivered on time is legally enough.
I'm not sure if that holds in every case. If the letter was sent very late monday (say, 6pm) and delivery is promised within 24 hours, the regie can't be expected to be present any more if delivery does indeed take 24 hours.

Edit:
post.ch says delivery is on the following (business) day, without restriction by when the letter is to be posted.
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  #89  
Old 01.07.2015, 16:40
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The letter was sent Monday 10am, so delivery in 24H means by Tuesday 10am. Even Tuesday afternoon would have been ok by me... From what I can see in their page, my regie stays open till 5pm

Actually, from what I can see in the tracking page, the letter bounced around the canton a lot before being delivered this morning...

This makes no sense since, as I said the regie is 500m from the post-office

Last edited by 3Wishes; 01.07.2015 at 16:46. Reason: merging consecutive replies
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  #90  
Old 01.07.2015, 17:27
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Re: Swiss post and lazy postman rant

If they play hard, then you missed the cancelation date by one day.

Means the responsibility to find a suitable replacement tenant is on you.

If it does not cost more than CHF 500 you can recoup the cost for The Swiss Post
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In the event of loss, damage or incorrect delivery, Swiss Post will cover damages up to a maximum of 500 francs.
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Delivery on the following working day after handing in the registered letter, with the exception of Saturdays, to domicile addresses.
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  #91  
Old 01.07.2015, 17:41
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Re: Swiss post and lazy postman rant

Actually looks like I may be wrong - all the cases of notification in the Swiss Civil Code that I can find say that posting by registered post is acceptable notification. This is also definitely valid for employment termination on either side.

But - it doesn't specifically cover rental agreements, and the helpful folks at the Mieterverband say:

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Decisive is not the postmark, but the day on which your letter is received by the landlord or are ready for collection at the post office.
https://www.mieterverband.ch/mv/mietrecht-beratung/ratgeber-mietrecht/top-themen/kuendigung-durch-mieter.html
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  #92  
Old 01.07.2015, 20:40
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Re: Swiss post and lazy postman rant

As a student, I worked as a postwoman for a while. I remember being advised to fill out all the slips beforehand in the post-office, so you would be faster and more efficient. I guess there are some postmen who do it even faster and veery efficient nowadays: "I'll let the customer do my work :-)"
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  #93  
Old 01.07.2015, 20:49
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Re: Swiss post and lazy postman rant

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They can't complain - sending it by registered mail that is due to be delivered on time is legally enough.
That's why it is advised everywhere to send a notice nine days before the last workday of the month - 1 day for the letter to travel plus a seven day period within which the receiver can pick the letter up at the post office if he wasn't at home during the attempted first delivery 1 day after sending. This way, on the seventh day of that period (day 8 after sending), the letter is considered received and the sender is out of any problems.

If the agency is close by, why didn't you bring the letter over there, yesterday, at the latest, and immediately request a signed and dated confirmation of receipt from the agency? That would be another way to deliver such a letter successfully.

Well, now you know for next time. This sucks, but that's how it is.
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  #94  
Old 01.07.2015, 20:51
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Re: Swiss post and lazy postman rant

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Actually, from what I can see in the tracking page, the letter bounced around the canton a lot before being delivered this morning...

This makes no sense since, as I said the regie is 500m from the post-office
that's the only thing that makes sense actually, since post is processed at a centralized level by machines, they don't have people manually reading every single address.
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  #95  
Old 01.07.2015, 20:56
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Re: Swiss post and lazy postman rant

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That's why it is advised everywhere to send a notice nine days before the last workday of the month

Well, now you know for next time. This sucks, but that's how it is.
This is a good point, but only on Monday morning did I know 100% that I had to move (got a job elsewhere), so I sent them the letter asap, hoping I would make the deadline. On Tuesday, I also sent an email with the notice, but I don't know if that matters.

As you said, now I know for next time
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  #96  
Old 01.07.2015, 21:04
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Re: Swiss post and lazy postman rant

I've been very happy with Swiss Post, but had a negative experience recently:

I had to submit a doctor's certificate to my office within a prescribed time period. The doctor's assistant assured me that they had put the letter in the mail, but I hadn't received it even one week later. In fact, haven't received it till today, two weeks later. I missed my timeline, got snubbed by HR, and had to go down to the hospital in person to collect a duplicate.

I suppose I'll never find out who is responsible- lazy Post, negligent hospital staff, or a neighbor in whose box the letter might have been deposited accidentally, and who was too lazy to deposit it in the correct letter box.
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  #97  
Old 01.07.2015, 21:17
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Re: Swiss post and lazy postman rant

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This is a good point, but only on Monday morning did I know 100% that I had to move (got a job elsewhere), so I sent them the letter asap, hoping I would make the deadline. On Tuesday, I also sent an email with the notice, but I don't know if that matters.

As you said, now I know for next time
Email is worthless, you need provable confirmation of receipt from the agency which you get by either handing the letter over in person and requesting written, dated and signed confirmation of receipt on the spot or sending it nine days in advance by registered mail.
You need to plan things in advance with regards to notice periods.
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  #98  
Old 01.07.2015, 22:22
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Re: Swiss post and lazy postman rant

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You need to plan things in advance with regards to notice periods.
I totally agree, but in this case I didn't know nine days in advance!
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  #99  
Old 01.07.2015, 22:30
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Re: Swiss post and lazy postman rant

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I'm not sure if that holds in every case. If the letter was sent very late monday (say, 6pm) and delivery is promised within 24 hours, the regie can't be expected to be present any more if delivery does indeed take 24 hours.
FYI - I dropped of my registered letter at 5:15 on Thursday and it was delivered by 9 am Friday. Color me impressed!!!
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Old 02.07.2015, 09:31
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Re: Swiss post and lazy postman rant

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I totally agree, but in this case I didn't know nine days in advance!
It would be interesting to know if a company could claim the "I was on holiday" excuse to get the extra seven days. Surely that would only apply to a private landlord.
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