Go Back   English Forum Switzerland > Living in Switzerland > Complaints corner
Reply
 
Thread Tools Display Modes
  #1  
Old 11.11.2012, 11:46
Village Idiot's Avatar
Forum Legend
 
Join Date: Jul 2009
Location: Basel
Posts: 3,273
Groaned at 32 Times in 30 Posts
Thanked 6,080 Times in 1,936 Posts
Village Idiot has a reputation beyond reputeVillage Idiot has a reputation beyond reputeVillage Idiot has a reputation beyond reputeVillage Idiot has a reputation beyond reputeVillage Idiot has a reputation beyond reputeVillage Idiot has a reputation beyond repute
Swiss inflexibility

Yes, yes, I know. I've lived here long enough to know that rules are rules and that it's unreasonable to expect them to be bent. But still, sometimes it really sticks in your throat.

I wanted to drop off a watch for repair yesterday -- it just needed a new battery, and I didn't expect them to do the job while I waited. I assumed that shops would be open until 17:30, but sure enough, I turned up at the stroke of 17:00 to discover that jewellers, unlike other shops, all seem to close at 17:00 on a Saturday.

The shopkeeper was just walking towards the door as I was entering. She actually pushed it closed on me, threw the lock, and announced "Geschlossen."

"But I just wanted to drop something off..." I cried, in vain. "Geschlossen!" came again the reply.

So I headed over to Cafe des Arts for a drink. It was mostly empty, with four or five other tables enjoying their drinks. My wife fancied a coffee. "Coffee unavailable after 17:00" it said on the menu. I glanced at my watch -- it was 17:07.

Asked the waiter, as it wasn't busy, if they could perhaps stretch to making a coffee. "No," was the reply, "it's too late."

So we settled for a beer and a Coke.

And I left a Swiss-sized tip.

When in Rome, and all that.
Reply With Quote
The following 9 users would like to thank Village Idiot for this useful post:
  #2  
Old 11.11.2012, 12:03
FMX's Avatar
FMX FMX is offline
Forum Veteran
 
Join Date: Oct 2007
Location: BE
Posts: 666
Groaned at 1 Time in 1 Post
Thanked 425 Times in 240 Posts
FMX is considered knowledgeableFMX is considered knowledgeableFMX is considered knowledgeable
Re: Swiss inflexibility

I'm Swiss and I absolutely agree with you!!

Some Swiss shops/restaurant owners here are spoiled and it seems they don't need customers - I sometimes wish a short but strong recession in my own country ...

Have a nice sunday...
Reply With Quote
  #3  
Old 11.11.2012, 12:03
Forum Legend
 
Join Date: May 2010
Location: north
Posts: 5,943
Groaned at 222 Times in 141 Posts
Thanked 4,928 Times in 2,560 Posts
rob1 has a reputation beyond reputerob1 has a reputation beyond reputerob1 has a reputation beyond reputerob1 has a reputation beyond reputerob1 has a reputation beyond reputerob1 has a reputation beyond repute
Re: Swiss inflexibility

Quote:
View Post
Asked the waiter, as it wasn't busy, if they could perhaps stretch to making a coffee. "No," was the reply, "it's too late."

So we settled for a beer and a Coke.

And I left a Swiss-sized tip.

When in Rome, and all that.
i dont understand tipping when standard or poor service is given.
Reply With Quote
The following 5 users would like to thank rob1 for this useful post:
  #4  
Old 11.11.2012, 12:06
Senior Member
 
Join Date: Feb 2008
Location: Switzerland
Posts: 253
Groaned at 5 Times in 4 Posts
Thanked 253 Times in 118 Posts
paizuri has earned some respectpaizuri has earned some respect
Re: Swiss inflexibility

Quote:
View Post
i dont understand tipping when standard or poor service is given.
I think a swiss sized tip is a big round number.
Reply With Quote
The following 8 users would like to thank paizuri for this useful post:
  #5  
Old 11.11.2012, 12:07
Medea Fleecestealer's Avatar
Forum Legend
 
Join Date: Jul 2011
Location: Misery-Courtion
Posts: 12,163
Groaned at 154 Times in 119 Posts
Thanked 8,619 Times in 4,907 Posts
Medea Fleecestealer has a reputation beyond reputeMedea Fleecestealer has a reputation beyond reputeMedea Fleecestealer has a reputation beyond reputeMedea Fleecestealer has a reputation beyond reputeMedea Fleecestealer has a reputation beyond reputeMedea Fleecestealer has a reputation beyond repute
Re: Swiss inflexibility

Quote:
View Post
i dont understand tipping when standard or poor service is given.
Shouldn't feel the need to tip anyway. It's not something that you do in Switzerland. At least that's always been my understanding.
Reply With Quote
  #6  
Old 11.11.2012, 12:10
Senior Member
 
Join Date: Jul 2012
Location: Zurich
Posts: 297
Groaned at 38 Times in 24 Posts
Thanked 295 Times in 146 Posts
stubborn has become a little unpopularstubborn has become a little unpopular
Re: Swiss inflexibility

May be the shopkeeper was planning a date or had to take a train ...... the swiss plans their life to a minute.

For restaurants I do not understand as well, I have went through similar situation couple of times. But most of time its because kitchen was closed ...... and can only order drinks or desserts. But never heard of coffee not being allowed!!
Reply With Quote
  #7  
Old 11.11.2012, 12:15
Forum Legend
 
Join Date: Jun 2008
Location: Zurich
Posts: 4,176
Groaned at 136 Times in 103 Posts
Thanked 8,464 Times in 2,868 Posts
k_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond repute
Re: Swiss inflexibility

Quote:
View Post
I glanced at my watch -- it was 17:07
Your watch needed a new battery. Probably the time was inaccurate and it was already something like 21:34
Reply With Quote
The following 9 users would like to thank k_and_e for this useful post:
  #8  
Old 11.11.2012, 12:21
ximix's Avatar
Forum Veteran
 
Join Date: Aug 2010
Location: Zurich
Posts: 2,104
Groaned at 27 Times in 25 Posts
Thanked 2,315 Times in 1,179 Posts
ximix has a reputation beyond reputeximix has a reputation beyond reputeximix has a reputation beyond reputeximix has a reputation beyond reputeximix has a reputation beyond reputeximix has a reputation beyond repute
Re: Swiss inflexibility

Try entering my local Migros with just a few minutes to go before closing. The normally very helpful and friendly staff do a complete 180 personality transformation and then some!

Once, when I was at the check-out with circa 5 minutes till closing time, the shutters started coming down very fast and I thought I'd have to make a run for it without finishing the transaction and hurl myself underneath before total lock-down!

Last edited by ximix; 11.11.2012 at 14:13. Reason: wording fix
Reply With Quote
The following 5 users would like to thank ximix for this useful post:
  #9  
Old 11.11.2012, 12:28
Chrisso's Avatar
Forum Veteran
 
Join Date: Feb 2008
Location: Birmensdorf, ZH
Posts: 563
Groaned at 31 Times in 20 Posts
Thanked 432 Times in 203 Posts
Chrisso has a reputation beyond reputeChrisso has a reputation beyond reputeChrisso has a reputation beyond reputeChrisso has a reputation beyond repute
Re: Swiss inflexibility

We were once in a restaurant when a German who had been quarreling with the waiter over something, stood up and announced. (in German)

"You Swiss are as flexible as concrete"

Quite funny...
Reply With Quote
The following 6 users would like to thank Chrisso for this useful post:
  #10  
Old 11.11.2012, 12:36
olygirl's Avatar
Forum Legend
 
Join Date: Oct 2007
Location: d' Innerschwiiz
Posts: 4,977
Groaned at 222 Times in 145 Posts
Thanked 10,605 Times in 3,222 Posts
olygirl has a reputation beyond reputeolygirl has a reputation beyond reputeolygirl has a reputation beyond reputeolygirl has a reputation beyond reputeolygirl has a reputation beyond reputeolygirl has a reputation beyond repute
Re: Swiss inflexibility

And then there's our local GP who doesn't mind working off hours when he's got no other plans.

Here's a transcript of my conversation with him last Thursday morning at 8.15.

Ring ring
Dr: Hello. This Dr. H's office. How can I help you?
Me: Hello. I'm not sure if I might have the beginnings of pneumonia.
Dr: why don't you come by in 15 minutes and I'll have a look
Me: it's your day off today, isn't it? I can see another doctor if you'd like.
Dr: No, no. I often work on Thursday mornings even though the staff is off.

15 minutes later, I was at the office and he xrayed me and took my blood. He told me it's just a bad cold with bronchitis, gave me some medicine and made a follow-up appointment for next week.

Try doing that in other countries.
__________________
Letting go....why is it so hard?
http://www.huffingtonpost.com/pamela...b_4301700.html
Reply With Quote
The following 14 users would like to thank olygirl for this useful post:
  #11  
Old 11.11.2012, 13:02
Newbie
 
Join Date: Feb 2008
Location: Zug
Posts: 8
Groaned at 0 Times in 0 Posts
Thanked 2 Times in 2 Posts
Anais has no particular reputation at present
Re: Swiss inflexibility

Ha ha, amazing. But I think you were just not lucky, there are many shops with a nice service.
Reply With Quote
  #12  
Old 11.11.2012, 13:05
Forum Legend
 
Join Date: Sep 2006
Location: SZ
Posts: 7,176
Groaned at 16 Times in 15 Posts
Thanked 14,778 Times in 4,896 Posts
meloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond repute
Re: Swiss inflexibility

I, too, have been here long enough to know better - but I still feel your pain, VI.

Yet I've also been here long enough to have developed the serenity to accept the things I cannot change, the courage to change the things I can, and the wisdom to know the difference. ( ) Since shopkeepers here clearly neither need nor want me as a customer, I simply shop in other countries.

This way, the shopkeeper is not bothered by pesky customers with unrealistic expectations - and I save a bucket while being served with a smile. Win-win.
Reply With Quote
The following 14 users would like to thank meloncollie for this useful post:
  #13  
Old 11.11.2012, 13:12
Forum Legend
 
Join Date: Sep 2006
Location: SZ
Posts: 7,176
Groaned at 16 Times in 15 Posts
Thanked 14,778 Times in 4,896 Posts
meloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond repute
Re: Swiss inflexibility

Quote:
View Post
And then there's our local GP who doesn't mind working off hours when he's got no other plans.
Where oh where does this paragon practice - and is he taking on new patients?
Reply With Quote
  #14  
Old 11.11.2012, 13:26
Forum Legend
 
Join Date: May 2010
Location: north
Posts: 5,943
Groaned at 222 Times in 141 Posts
Thanked 4,928 Times in 2,560 Posts
rob1 has a reputation beyond reputerob1 has a reputation beyond reputerob1 has a reputation beyond reputerob1 has a reputation beyond reputerob1 has a reputation beyond reputerob1 has a reputation beyond repute
Re: Swiss inflexibility

Quote:
View Post
I think a swiss sized tip is a big round number.

i had to ask as i see loads of people on a daily basis tipping for the most basic service as if it was the US
Reply With Quote
  #15  
Old 11.11.2012, 13:39
olygirl's Avatar
Forum Legend
 
Join Date: Oct 2007
Location: d' Innerschwiiz
Posts: 4,977
Groaned at 222 Times in 145 Posts
Thanked 10,605 Times in 3,222 Posts
olygirl has a reputation beyond reputeolygirl has a reputation beyond reputeolygirl has a reputation beyond reputeolygirl has a reputation beyond reputeolygirl has a reputation beyond reputeolygirl has a reputation beyond repute
Re: Swiss inflexibility

Quote:
View Post
Where oh where does this paragon practice - and is he taking on new patients?
He's retiring next year.
Reply With Quote
  #16  
Old 11.11.2012, 14:00
Roestigraben's Avatar
Forum Veteran
 
Join Date: Oct 2012
Location: Canada
Posts: 541
Groaned at 21 Times in 18 Posts
Thanked 362 Times in 200 Posts
Roestigraben has earned some respectRoestigraben has earned some respect
Re: Swiss inflexibility

Quote:
View Post
Yes, yes, I know. I've lived here long enough to know that rules are rules and that it's unreasonable to expect them to be bent. But still, sometimes it really sticks in your throat.

I wanted to drop off a watch for repair yesterday -- it just needed a new battery, and I didn't expect them to do the job while I waited. I assumed that shops would be open until 17:30, but sure enough, I turned up at the stroke of 17:00 to discover that jewellers, unlike other shops, all seem to close at 17:00 on a Saturday.

The shopkeeper was just walking towards the door as I was entering. She actually pushed it closed on me, threw the lock, and announced "Geschlossen."

"But I just wanted to drop something off..." I cried, in vain. "Geschlossen!" came again the reply.
She could have been more polite, however I imagine she has a family she wants to get home to. Work has creeped into personal time a fair bit in other countries, if she stayed the few minutes passed 1700 to help you out, someone else might pop by at 1710 expecting her to stay until 1720 to help them out.

While I don't live in Switzerland, I live in a city were about %10-15 of the population were born in Central Europe and know of this "inflexibility"; I find this inflexibility (within some reason) somewhat relaxing.
Reply With Quote
  #17  
Old 11.11.2012, 14:20
Forum Legend
 
Join Date: Nov 2009
Location: Vaud
Posts: 2,900
Groaned at 97 Times in 46 Posts
Thanked 1,932 Times in 921 Posts
Anthony1406 has a reputation beyond reputeAnthony1406 has a reputation beyond reputeAnthony1406 has a reputation beyond reputeAnthony1406 has a reputation beyond reputeAnthony1406 has a reputation beyond repute
Re: Swiss inflexibility

no coffee after 5???? weird
anyways I have had to do that every night at last call. go around the whole bar and announce last call....yet people would come as we started cleaning. the issue was that if you sold one more drink someone else would see it etc etc every time . Was the most dreaded part of the night as they get quit aggressive..... Same with food, we stop at 8 and if someone asks at 8.05 we refuse because otherwise you have 20 more people who seen it and demand it also
Reply With Quote
The following 3 users would like to thank Anthony1406 for this useful post:
  #18  
Old 11.11.2012, 14:20
Forum Legend
 
Join Date: Sep 2006
Location: SZ
Posts: 7,176
Groaned at 16 Times in 15 Posts
Thanked 14,778 Times in 4,896 Posts
meloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond reputemeloncollie has a reputation beyond repute
Re: Swiss inflexibility

Quote:
View Post
He's retiring next year.
Ah, the looming crisis in SZ - around here many of the GPs who retired in the last few years have been replaced with part-time docs. Whose Praxis opening times are... inflexible. (To get back on topic. )
Reply With Quote
  #19  
Old 11.11.2012, 14:24
Forum Legend
 
Join Date: Nov 2009
Location: Vaud
Posts: 2,900
Groaned at 97 Times in 46 Posts
Thanked 1,932 Times in 921 Posts
Anthony1406 has a reputation beyond reputeAnthony1406 has a reputation beyond reputeAnthony1406 has a reputation beyond reputeAnthony1406 has a reputation beyond reputeAnthony1406 has a reputation beyond repute
Re: Swiss inflexibility

Quote:
View Post
Shouldn't feel the need to tip anyway. It's not something that you do in Switzerland. At least that's always been my understanding.

You are very wrong on that unfortunately.
90% of the Swiss tip. (mostly just rounding up the amount and then add 1 chf) foreigners are the ones not tipping (tourists mostly)
Nothing like the american tipping but we would easily get an extra 100chf a night on good nights
Reply With Quote
  #20  
Old 11.11.2012, 14:34
Senior Member
 
Join Date: Jul 2012
Location: Zurich
Posts: 350
Groaned at 126 Times in 51 Posts
Thanked 193 Times in 107 Posts
Burner Burner Burner Burner Burner
Re: Swiss inflexibility

Quote:
View Post
You are very wrong on that unfortunately.
90% of the Swiss tip. (mostly just rounding up the amount and then add 1 chf) foreigners are the ones not tipping (tourists mostly)
Nothing like the american tipping but we would easily get an extra 100chf a night on good nights
I was told (could be untrue) that they had a referendum in Switzerland on tipping, and the voters decided that tipping wasn't supposed to happen, and all prices were raised accordingly.

Is there any evidence of this actually happening?
Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Swiss justice Minister: Foreign residents should learn a Swiss language cdcdoc Swiss politics/news 189 16.02.2012 22:31
Swiss men weak, Swiss women strong, what's your take? flavio Family matters/health 129 09.02.2011 12:45
Swiss citizenship for babies born to Non Swiss Nationals? AlainaS Family matters/health 31 25.06.2009 23:41
Swiss German, Swiss Italian, Swiss French? yuhu Language corner 34 05.05.2009 13:48


All times are GMT +2. The time now is 00:14.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0