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Old 08.01.2013, 07:15
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Refusing to Accept Delivery of My Neighbour's Packages

Yesterday a delivery person rang the bell, holding a large box. Oh, what could it be I thought? But then I noticed it wasn't even for me even though it was from Meiko.

The delivery person wants to know if I will sign for it. If this was just a one off, I might have said yes, but I am getting fed up of the post office, DHL, UPS and private delivery persons regularly ringing my doorbell for my next door neighbour's packages.

So when I told the delivery person I would not sign for and accept the package he was extremely annoyed, told me I was not being very nice or a good neighbour, and that it was complicated for him to have to deliver it again.

My neighbours are not home during the day to accept packages. Why do I need to take responsibility for signing for their packages when I have no idea if they even ordered the items and signing is a form of acceptance, is it not?

The only exception I made recently was immediately before Christmas the postman rang with their Nespresso delivery. It does not require a signature but the box is too large for the milkbox. Also, running out of coffee is a serious matter.

I didn't think I deserved the delivery driver's rant yesterday. I wouldn't expect my neighbours to sign and accept my packages and I am tired of being asked to do so for them.

End of rant.
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Old 08.01.2013, 07:22
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Re: Refusing to Accept Delivery of My Neighbour's Packages

I agree....this is a terrible imposition on you. Must happen several times a day, I guess? Cheeky monkeys. And what do they want you to do? Open the door, maybe sign a piece of paper. What a liberty.
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Old 08.01.2013, 07:25
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Re: Refusing to Accept Delivery of My Neighbour's Packages

Maybe suggest to the neighbours for whom you sign packages that your services can't contine ex-gratia
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Old 08.01.2013, 07:26
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Re: Refusing to Accept Delivery of My Neighbour's Packages

I agree. I sometimes think delivery services rely on the fact that they can find someone who will sign for a package, whether it's the named recipient or not. If it's happening a lot I'd have a word with the neighbours. The least they could do is ask if you would accept a parcel for them. I wouldn't dream of expecting my neighbour to sign for me, if I hadn't asked them to.
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Old 08.01.2013, 07:28
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Re: Refusing to Accept Delivery of My Neighbour's Packages

The driver is definitely out of order in the way they lost their temper with you - I would have been straight back `in their face` - to remind them that I actually had no responsibility for the package.
However I do feel that in most cases, packages arrive when people are out - at work or whatever and it is generally helpful if everyone would be prepared to take in packages from time to time.
When I lived in Berlin, I was always out for work from 05.30 until around 18:00 and so every package that ever came - I was never there.
Fortunately for me, some of my neighbours were kind enough to accept them and the delivery people/postman got to know who was generally at home during the day.
Every couple of months or so, I made a point of going around those kindly neighbours with some freshly baked cakes and told them that I really appreciated what they did - it made all the difference.
Maybe if your neighbours were to occasionally show a gesture of appreciation - you may feel a little less reluctance to accept the packages. Sounds like you are taken for granted at times.
The flip side is though, there will eventually come a time - when it may be your `important` package that arrives when you are out?
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Old 08.01.2013, 07:29
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Re: Refusing to Accept Delivery of My Neighbour's Packages

It's not unreasonable to not want to take responsibility for other people's stuff. It's not unreasonable to not want to be disturbed every day with another parcel.

Me and my neighbours regularly get packages. I think I've only been asked once to look after something that was sent to the neighbours (a motorcycle tyre). I can't recall they've ever had stuff of mine. (And no, no deliveries have gone missing!)

Our coffee machine broke just before Christmas. Fortunately, we managed to get a new one quite quickly.
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Old 08.01.2013, 07:30
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Re: Refusing to Accept Delivery of My Neighbour's Packages

I always have "adult literature and marital toys" delivered to my neighbors. It saves giving out my own address and letting the folks next door feel ashamed on my behalf .....
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Old 08.01.2013, 07:31
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Re: Refusing to Accept Delivery of My Neighbour's Packages

I am sure your neighbour has a work address to which the parcels can be delivered. Or they can go to the post office on a Saturday to collect them en masse!

I'm not sure this is a Swiss-specific issue (expecting people to accept your parcels), because in the UK and Australia there is the same expectation. My neighbours and I regularly accepted parcels for each other without prior warning, and I am aware of the same thing happening with friends in those countries. (It is never an issue and just considered a neighbourly thing to do, though the first time round we did ask permission).
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Old 08.01.2013, 07:32
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Re: Refusing to Accept Delivery of My Neighbour's Packages

I normally work during the day and when I expect a parcel I always warn my stay-at-home neighbour that the postman might ring at her door with it. She's always happy to reception it for me.

I find that a smile, a warning and a thank you can go a long way!
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Old 08.01.2013, 07:36
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Re: Refusing to Accept Delivery of My Neighbour's Packages

I agree with you 100%. I've accepted several packages for our neighbours, the last one being a very large box that sat in my very small hallway for two weeks because they were on vacation. I vowed never again.
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Old 08.01.2013, 07:36
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Re: Refusing to Accept Delivery of My Neighbour's Packages

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I agree. I sometimes think delivery services rely on the fact that they can find someone who will sign for a package, whether it's the named recipient or not. If it's happening a lot I'd have a word with the neighbours. The least they could do is ask if you would accept a parcel for them. I wouldn't dream of expecting my neighbour to sign for me, if I hadn't asked them to.
I agree too - 100%. In a similar vein, I was just now leaving for work and and passed one of MY neighbours who had unfortunately spontaneously combusted in the area in front of our houses. He asked if I could help put out the flames. I explained that I was not carrying any water with me but fortunately, I had not yet urinated that morning so potentially was carrying a solution. Still said no though - might become a habit. Should carry their own fire extinguisher, right?
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Old 08.01.2013, 07:38
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Re: Refusing to Accept Delivery of My Neighbour's Packages

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Maybe suggest to the neighbours for whom you sign packages that your services can't contine ex-gratia
In the US, we had a mailbox at the local UPS store for this type of thing. It cost about $200 a year, so with the cost-of-living increase for Switzerland, you should be expecting about $300 (~275CHF), either in cash or in cakes, for your services.

Just attach a pro-rated bill to their package next time...
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Old 08.01.2013, 07:39
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Re: Refusing to Accept Delivery of My Neighbour's Packages

I can remember this happening when I was a child in the US -- my mom was an at-home mom so the delivery companies targeted our house because there were cars in the driveway. I would sometimes return from school to see interesting packages sitting just inside our front door. My heart would begin to beat a bit faster -- Could that be a package for me?? -- It was all very exciting until I looked at the delivery address, only to find it was for one of the neighbors.

By the time I was living on my own 15 years later, FedEx and UPS had given up trying to leave packages with neighbors and were merely leaving them on the front porch of houses since delivery signatures were many times no longer required. As one might imagine, that practice has resulted in theft rings which are especially active around Christmas.

Do you have a peephole in your door? If so, then you might consider not answering if it is a delivery person (assuming you are not expecting a delivery yourself!).
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Old 08.01.2013, 07:40
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Re: Refusing to Accept Delivery of My Neighbour's Packages

If we are expecting a parcel and know we won't be around, we always pre-arrange with a specific neighbour to sign for it. Luckily, there are offices below us and we know the guys who work there, so arrange it for them to sign for it.
I think it's a bit of a liberty, however, for your neighbours to expect you to sign for each and every delivery without asking or warning you beforehand.
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Old 08.01.2013, 07:41
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Re: Refusing to Accept Delivery of My Neighbour's Packages

As yet I haven't been asked to sign for a neighbour's parcel, but only yesterday I put one on my next door neighbour's (3rd floor flat) doorstep because the postman had left it on top of the post boxes outside the building, as it was too big for my neighbour's post box. I wonder how long it would have stayed there if it was the UK?!
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Old 08.01.2013, 07:42
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Re: Refusing to Accept Delivery of My Neighbour's Packages

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I always have "adult literature and marital toys" delivered to my neighbors. It saves giving out my own address and letting the folks next door feel ashamed on my behalf .....
Nothing wrong with marital toys. It's the extra-marital ones that could sully your reputation with the neighbors. Or possibly make the female ones chat you up more often.
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Old 08.01.2013, 07:42
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Re: Refusing to Accept Delivery of My Neighbour's Packages

+1 to mutually getting parcels for/by neighbours, and we also collect each other's post if we are away so the mailbox doesnt reveal the houses are empty.

But if it's just one way traffic, and particularly if the favour is not returned, dont feel obligated in any way.

The driver was out of order. All he has to do is stick a note and return the package to base... makes me wonder if they are starting to get targets for delivery rates, as clearly it does create extra cost for DHL or whichever.
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Old 08.01.2013, 07:42
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Re: Refusing to Accept Delivery of My Neighbour's Packages

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So when I told the delivery person I would not sign for and accept the package he was extremely annoyed, told me I was not being very nice or a good neighbour, and that it was complicated for him to have to deliver it again.
What do you think, is it very neighbourly?

If you just don't like your neighbours you should say so, then we can understand your objection.
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Old 08.01.2013, 07:45
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Re: Refusing to Accept Delivery of My Neighbour's Packages

Having previously worked in the courier industry, a word from the other side of the coin - it ain't such a big deal, and saves a lot of hassle for workers under time pressure for scant reward.

Just sit down and have a nice cup of tea.

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Old 08.01.2013, 08:22
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Re: Refusing to Accept Delivery of My Neighbour's Packages

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Yesterday a delivery person rang the bell, holding a large box. Oh, what could it be I thought? But then I noticed it wasn't even for me even though it was from Meiko.

The delivery person wants to know if I will sign for it. If this was just a one off, I might have said yes, but I am getting fed up of the post office, DHL, UPS and private delivery persons regularly ringing my doorbell for my next door neighbour's packages.

So when I told the delivery person I would not sign for and accept the package he was extremely annoyed, told me I was not being very nice or a good neighbour, and that it was complicated for him to have to deliver it again.

My neighbours are not home during the day to accept packages. Why do I need to take responsibility for signing for their packages when I have no idea if they even ordered the items and signing is a form of acceptance, is it not?

The only exception I made recently was immediately before Christmas the postman rang with their Nespresso delivery. It does not require a signature but the box is too large for the milkbox. Also, running out of coffee is a serious matter.

I didn't think I deserved the delivery driver's rant yesterday. I wouldn't expect my neighbours to sign and accept my packages and I am tired of being asked to do so for them.

End of rant.
write a complaint to the delivery company.
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