Last Friday, after being 3 weeks in Hollidays in my country, i returned to Switzerland. What was about to happen, never cross my mind, not im my worst
nightmares.... so here it goes:

Yesterday, around 7 am, i woke up suddenly, with the police inside my flat. Dazed, i asked what was happening, and in very inappropriate and arrogant manner, the two officers replied saying that they were there to arrest me
because of the mistreatment I inflicted on my dogs, and for that same reason they had to kick my door.
The most curious thing in the middle of all this is that I do not have nor never had dogs or any other animal. So i told them that it was a mistake. The two police officer looked each other and asked me if my neighbour had dogs. I replied "yes she has". With this asnwer, they told the
locksmith to change the lock of my door and to give the new keys... and left...
without an apology!!!!
But calm ... The best was yet to come!!! The locksmith after changing my lock
gave me the bill!!! In my name!!! For me to pay for it!!!

Throughout my life I have lived in several countries, African, South American and European... and until now, never heard about a situation like this one.
What annoys me most is the lack of respect and contempt with which I was treated ...
It seens that incompetence, arrogance, poor education and abuse of power can also be found among of the POLIZEI after all! living and learning...

Call the office, talk to someone senior, explain the situation. I don't know why they wouldn't reimburse you. It was their mistake, after all.

Someone made a complain and the cops whent to the wrong address,Yours . I am sure ,if you go to the station ,this will be corrected
How come somthing so exciting ,never happend to me

More than the reimbursement that is nothing more than their duty, the minimum requirement is a simple apology ... for the sake of decency!

Because they probably went to your neighbor's house.

I would have refused any bill. Quite on the spot !

Now, you unfortunately HAVE accepted the bill. So, send it to

Stadt Zürich
Polizeidepartement

Bahnhofquai 3
Amtshaus I
8001 Zürich


and state that, unless you got a serious confirmation that every is settled correctly, you had to consult a lawyer

I will!
Thank you.

Breaking into a house without a search warrant sounds like a serious misdemeanor to me. I'd get a lawyer and sue their balls off. Or at least threaten to do so in very clear terms.

Well, if you've lived in Zurich for any length, you'll know it's near impossible to get a simple apology out of a Zurcher... never mind the polizei.

However, you'll still need to contact the police department to get reimbursed for the lock and hopefully then you'll get the apology you're owed.

Good luck.

Find out who the complainat is and sue them

Maybe it was some sort of hostage crisis and the cops believed the dogs were in imminent danger.

You must talk to their officers for an apology, and based on that they or insurance will take care of the charges. Anyways, I am more amazed to know that this can happen in Switzerland.

Forcing entry into a private home without a warrant is new to me ... It is legal in Switzerland?

If such things happen, most people in Zürich will state das hämmer halt davo dass mer di halb Innerschwyz bi de Polizei und de VBZ beschäftige tünd, obwol diä Chaibe ja d' Stadt Züri inklusive Lüüt gräulich hasset

No comprende.

what value has an apology NONE !

I don't know about other Cantons. But I know that it is not amazing at all that this can happen in Zürich. Where the relationship between many policemen and the city population deterioriated since the early 1970ies. I mean, Zürcher regard many of those Innerschwyzer Tschugger as arrogant and pompous and self-assuming, while for sure many of them regard the Zürcher as arrogant and oppressive

das hämmer halt davo dass mer di halb Innerschwyz bi de Polizei und de VBZ beschäftige tünd, obwol diä Chaibe ja d' Stadt Züri inklusive Lüüt gräulich hasset

translated :
that is what we get out of employing half of Central Switzerland in our police force and in our public transport, in spite of the point that these lousy chaps detest and hate our city including inhabitants quite fiercely

True enough, a big chocolate apology cake would be much better.

Would be so indeed. But such niceties are not on the menue

Also, if you are renting the flat, contact your letting agency and request they inspect the repairs so you don't get caught with a surprise repair charge when you move out. Don't let the police off the hook until you have written confirmation that the repairs are satisfactory to the landlord.