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  #21  
Old 23.07.2014, 16:50
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Re: Silhouette Fitness Club. Terrible.

Had you followed their original request there wouldn't have been any complications along the way.

No consolation in wrong cancellation!
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  #22  
Old 23.07.2014, 16:54
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Re: Silhouette Fitness Club. Terrible.

I don't know what you are talking about. I cancelled according to the contract.
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  #23  
Old 23.07.2014, 16:57
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Re: Silhouette Fitness Club. Terrible.

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I don't know what you are talking about. I cancelled according to the contract.
Sorry. If you did (registered I hope) and have a proof then there is nothing to worry about. However once it gets to debt collectors, then it will just be more hassle.
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  #24  
Old 17.02.2015, 11:44
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Re: Silhouette Fitness Club. Terrible.

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Isn't this exactly the kind of customer gyms thrive on? You don't want members coming in regularly all year wearing out your equipment. Just sting 'em once during their post Xmas over-indulgence guilt and not see them again for another year. Perfect.
And I see Alex agrees with me: http://www.alexcartoon.com/index.cfm?cartoons_id=4825

Apologies for reviving a long dormant thread.
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  #25  
Old 04.03.2015, 09:39
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Re: Silhouette Fitness Club. Terrible.

I do wonder if Miranda's pooble idea wouldn't do the trick. https://www.youtube.com/watch?v=0GGLvbUVfL8
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  #26  
Old 03.09.2015, 11:52
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Re: Silhouette Fitness Club. Terrible.

Totally agree. Been member for a year -only gym close to my place. I filed a complaint about poor hygiene, dirty rooms and bathrooms, no soap in bathrooms, no A/C, smelly floors and bathrooms. Never did I get a response. I've been member of many fitness clubs in Europe and in the US for the last 20 years. This is by far the WORST. And mind you: make sure you cancel your membership way before one month ahead of your expiration day. I sent my letter 2 days later -was on vacation- and they forced me to pay for a whole year. That's how they keep their clients: they FORCE them to stay by "playing" with the rules. STAY AWAY!
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  #27  
Old 03.09.2015, 11:58
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Re: Silhouette Fitness Club. Terrible.

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Totally agree. Been member for a year -only gym close to my place. I filed a complaint about poor hygiene, dirty rooms and bathrooms, no soap in bathrooms, no A/C, smelly floors and bathrooms. Never did I get a response. I've been member of many fitness clubs in Europe and in the US for the last 20 years. This is by far the WORST. And mind you: make sure you cancel your membership way before one month ahead of your expiration day. I sent my letter 2 days later -was on vacation- and they forced me to pay for a whole year. That's how they keep their clients: they FORCE them to stay by "playing" with the rules. STAY AWAY!
Well, didn´t you check the gym before you applied for membership?
And late cancellation is late cancellation, why should your negligence be a reason to accept your cancellation?

Interesting first post though
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Old 03.09.2015, 12:03
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Re: Silhouette Fitness Club. Terrible.

i am just sharing my experience. no need to believe me, so feel free to go and register with them.
i joined simply because it was right next to my place. had not noticed all these problems during my initial visit. therefore, I payed the price to stay for the whole year for that mistake. and you're right: it's -yet again- my mistake I am going to spend another year there for failing to inform them by 2 days, although I moved to a different part of the city and i will have to make a whole trip to that gym.
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  #29  
Old 03.09.2015, 12:25
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Re: Silhouette Fitness Club. Terrible.

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it's -yet again- my mistake I am going to spend another year there for failing to inform them by 2 days, although I moved to a different part of the city and i will have to make a whole trip to that gym.
Before you come back in a year and complain again: You have worded your cancelation letter that it automatically applies to the next cancelation date, did you? Even if you did and specially if you did not, send a cancellation letter right now, Yes as in now==today, by registered mail and nothing less than register mail.

See also this other thread Fit Made Fitness Studios is a hoax!
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