Go Back   English Forum Switzerland > Living in Switzerland > Complaints corner
Reply
 
Thread Tools Display Modes
  #1  
Old 14.05.2015, 21:03
Junior Member
 
Join Date: Jun 2012
Location: Zurich
Posts: 57
Groaned at 1 Time in 1 Post
Thanked 41 Times in 24 Posts
Rayne has no particular reputation at present
Ticketcorner

I bought 3 tickets for a sport event online mid April through Ticketcorner. Yesterday the agency called me to say there's been a mistake, I have top price premium tickets but only paid for the bottom category and I either need to pay the difference (Fr. 280, original seats cost only cost Fr. 80 as 2 are child seats and these aren't available in premium) or select seats in the correct category.

Having questioned them, it turns out they put the wrong price category on these tickets and are asking me out of goodwill "Verstandnis" to change them, my tickets are valid. Would it be wrong of me to keep them? Would an average swiss person just fall into line and pay up?
Reply With Quote
  #2  
Old 14.05.2015, 21:50
TiMow's Avatar
Forum Legend
 
Join Date: Dec 2010
Location: Fribourg
Posts: 9,310
Groaned at 292 Times in 196 Posts
Thanked 12,189 Times in 5,300 Posts
TiMow has a reputation beyond reputeTiMow has a reputation beyond reputeTiMow has a reputation beyond reputeTiMow has a reputation beyond reputeTiMow has a reputation beyond reputeTiMow has a reputation beyond repute
Re: Ticketcorner

Quote:
View Post
I bought 3 tickets for a sport event online mid April through Ticketcorner. Yesterday the agency called me to say there's been a mistake, I have top price premium tickets but only paid for the bottom category and I either need to pay the difference (Fr. 280, original seats cost only cost Fr. 80 as 2 are child seats and these aren't available in premium) or select seats in the correct category.

Having questioned them, it turns out they put the wrong price category on these tickets and are asking me out of goodwill "Verstandnis" to change them, my tickets are valid. Would it be wrong of me to keep them? Would an average swiss person just fall into line and pay up?
It all the depends on whether you want to book tickets in the future using Ticketcorner. Computers are like elephants.
Reply With Quote
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Ticketcorner.ch vouchers for sale (kreis 6 Zurich) kittyann83 Items for sale 3 18.10.2014 13:39
Ticketcorner.ch - are they ok? parkrunner Daily life 7 15.08.2013 17:03


All times are GMT +2. The time now is 16:37.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0