Go Back   English Forum Switzerland > Living in Switzerland > Complaints corner
Reply
 
Thread Tools Display Modes
  #1  
Old 17.11.2015, 14:42
Member
 
Join Date: Jul 2013
Location: Zug
Posts: 156
Groaned at 37 Times in 13 Posts
Thanked 153 Times in 67 Posts
joroianev is considered knowledgeablejoroianev is considered knowledgeablejoroianev is considered knowledgeable
Miss the level of service in the USA

Being based in Switzerland and travelling throughout Europe I certainly miss the level of service one gets in the USA. From the lack of acceptance of credit cards in many places to poor communication.


Just two recent examples:


1) my wife and I were hiking near Arth-Goldau we stopped at a restaurant thirsty for a beer. Alas, we travelled light and only had a credit and a debit card. The restaurant did not take any cards.


2) We went to the Federsee Museum in Bad Buchau this last Sunday. Before going there we checked the museum website and it showed that they will be open. We get there and we find a sign on the door that the museum is closed for renovation. Of course, nobody bothered to let the public know so that folks won't travel 500 km in vein. Too much to expect from a government agency? Tell that to the 100 people that, like us, showed up to visit the museum only to walk the grounds outside with very little to see. And for those of us that travelled with kids, we got the bonus of listening for 7 hours how it was totally boring!

Last edited by joroianev; 17.11.2015 at 15:02. Reason: to seperate into paragraphs; was not able before
Reply With Quote
The following 10 users would like to thank joroianev for this useful post:
The following 10 users groan at joroianev for this post:
  #2  
Old 17.11.2015, 14:46
dodgyken's Avatar
Forum Legend
 
Join Date: Apr 2010
Location: Democratic Republic Kenistan
Posts: 9,840
Groaned at 340 Times in 276 Posts
Thanked 17,510 Times in 6,686 Posts
dodgyken has a reputation beyond reputedodgyken has a reputation beyond reputedodgyken has a reputation beyond reputedodgyken has a reputation beyond reputedodgyken has a reputation beyond reputedodgyken has a reputation beyond repute
Re: Miss the level of service in the USA

Paragraphs are for wimps!!

You are aware that a 100chf note weighs less than a credit card - or in your case a selection or credit or debit cards.
Reply With Quote
The following 12 users would like to thank dodgyken for this useful post:
This user groans at dodgyken for this post:
  #3  
Old 17.11.2015, 14:51
bchris's Avatar
Junior Member
 
Join Date: Nov 2015
Location: Lugano
Posts: 82
Groaned at 34 Times in 7 Posts
Thanked 98 Times in 40 Posts
bchris has no particular reputation at present
Re: Miss the level of service in the USA

I 'll agree with the museum part, they should have let the public know it would be closed and for how long.

But for the credit/debit cards, I 'd prefer the cash over plastic any day.
Reply With Quote
The following 4 users would like to thank bchris for this useful post:
  #4  
Old 17.11.2015, 14:56
Squeeeez's Avatar
Forum Veteran
 
Join Date: Feb 2011
Location: Frauenfeld
Posts: 531
Groaned at 0 Times in 0 Posts
Thanked 519 Times in 253 Posts
Squeeeez has a reputation beyond reputeSqueeeez has a reputation beyond reputeSqueeeez has a reputation beyond reputeSqueeeez has a reputation beyond repute
Re: Miss the level of service in the USA

Quote:
View Post
But for the credit/debit cards, I 'd prefer the cash over plastic any day.
much easier to carry around when you don't have any pockets, too
Reply With Quote
  #5  
Old 17.11.2015, 14:58
Forum Veteran
 
Join Date: Mar 2011
Location: Zürich
Posts: 788
Groaned at 87 Times in 56 Posts
Thanked 1,206 Times in 549 Posts
TobiasM has a reputation beyond reputeTobiasM has a reputation beyond reputeTobiasM has a reputation beyond reputeTobiasM has a reputation beyond reputeTobiasM has a reputation beyond repute
Re: Miss the level of service in the USA

Quote:
View Post
We went to the Federsee Museum in Bad Buchau this last Sunday. Before going there we checked the museum website and it showed that they will be open. We get there and we find a sign on the door that the museum is closed for renovation. Of course, nobody bothered to let the public know so that folks won't travel 500 km in vein. Too much to expect from a government agency? Tell that to the 100 people that, like us, showed up to visit the museum only to walk the grounds outside with very little to see.
Seems they have updated the Website, or your German wasn't good enough

http://www.federseemuseum.de
Reply With Quote
The following 4 users would like to thank TobiasM for this useful post:
  #6  
Old 17.11.2015, 14:59
Forum Veteran
 
Join Date: May 2013
Location: Nyon
Posts: 1,829
Groaned at 61 Times in 33 Posts
Thanked 2,127 Times in 834 Posts
John_H has a reputation beyond reputeJohn_H has a reputation beyond reputeJohn_H has a reputation beyond reputeJohn_H has a reputation beyond reputeJohn_H has a reputation beyond repute
Re: Miss the level of service in the USA

Maybe it's different here in the civilized French part of CH .. But credit cards are accepted almost everywhere.. I've even seen a chestnut stall with a card machine.
Once i had no cash at a little cafe in the middle of nowhere and they didn't accept cards.. but no issue, they gave me bank details and i just transferred it later.
Reply With Quote
The following 3 users would like to thank John_H for this useful post:
  #7  
Old 17.11.2015, 15:00
Forum Veteran
 
Join Date: Mar 2011
Location: Zürich
Posts: 788
Groaned at 87 Times in 56 Posts
Thanked 1,206 Times in 549 Posts
TobiasM has a reputation beyond reputeTobiasM has a reputation beyond reputeTobiasM has a reputation beyond reputeTobiasM has a reputation beyond reputeTobiasM has a reputation beyond repute
Re: Miss the level of service in the USA

Or my German isn't good enough, it was supposed to be open on the 9th of Oct. Damn slow Swissies...
Reply With Quote
  #8  
Old 17.11.2015, 15:01
Member
 
Join Date: Jul 2013
Location: Zug
Posts: 156
Groaned at 37 Times in 13 Posts
Thanked 153 Times in 67 Posts
joroianev is considered knowledgeablejoroianev is considered knowledgeablejoroianev is considered knowledgeable
Re: Miss the level of service in the USA

Dodgyken,


Before groaning up at me please do consider the fact that I tried to write with paragraphs. Something was stuck, code-wise, on the page and when I was pressing the Enter key it will move to the beginning of the row, but will not go to a new paragraph!


FYI, I am perfectly capable of writing with paragraphs and prefer to do so when that is an option.
Reply With Quote
  #9  
Old 17.11.2015, 15:03
Forum Legend
 
Join Date: Feb 2007
Location: Zurich Unterland
Posts: 3,318
Groaned at 145 Times in 99 Posts
Thanked 4,850 Times in 1,930 Posts
smoky has a reputation beyond reputesmoky has a reputation beyond reputesmoky has a reputation beyond reputesmoky has a reputation beyond reputesmoky has a reputation beyond reputesmoky has a reputation beyond repute
Re: Miss the level of service in the USA

Oh well, at least you`ll have some anecdotes to tell when you get back home.....

One rule I learnt here in CH - always have a couple bank notes tucked into an inside pocket, just in case you find a small restaurant and need a drink!

The nice thing about that is whenever you run out of cash at home you just have to rummage thru your jackets to find the stash.
Reply With Quote
The following 5 users would like to thank smoky for this useful post:
  #10  
Old 17.11.2015, 15:04
aSwissInTheUS's Avatar
Forum Legend
 
Join Date: Nov 2007
Location: Zurich area
Posts: 5,062
Groaned at 40 Times in 38 Posts
Thanked 7,138 Times in 3,241 Posts
aSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond repute
Re: Miss the level of service in the USA

Nur Bares is Wahres.

The musem posted on Nov. 2nd that they will be closed up to and including April 15th. Potential visitors on Sunday Nov 8 and 15 could have seen the message. Still not the best communication when you plan your visit in advance.
Reply With Quote
This user would like to thank aSwissInTheUS for this useful post:
  #11  
Old 17.11.2015, 15:04
dodgyken's Avatar
Forum Legend
 
Join Date: Apr 2010
Location: Democratic Republic Kenistan
Posts: 9,840
Groaned at 340 Times in 276 Posts
Thanked 17,510 Times in 6,686 Posts
dodgyken has a reputation beyond reputedodgyken has a reputation beyond reputedodgyken has a reputation beyond reputedodgyken has a reputation beyond reputedodgyken has a reputation beyond reputedodgyken has a reputation beyond repute
Re: Miss the level of service in the USA

Quote:
View Post
Dodgyken,


Before groaning up at me please do consider the fact that I tried to write with paragraphs. Something was stuck, code-wise, on the page and when I was pressing the Enter key it will move to the beginning of the row, but will not go to a new paragraph!


FYI, I am perfectly capable of writing with paragraphs and prefer to do so when that is an option.
I was groaning your rather pathetic complaint rather than the lack of paragraphs.
Reply With Quote
The following 12 users would like to thank dodgyken for this useful post:
The following 2 users groan at dodgyken for this post:
  #12  
Old 17.11.2015, 15:06
Member
 
Join Date: Jul 2013
Location: Zug
Posts: 156
Groaned at 37 Times in 13 Posts
Thanked 153 Times in 67 Posts
joroianev is considered knowledgeablejoroianev is considered knowledgeablejoroianev is considered knowledgeable
Re: Miss the level of service in the USA

Quote:
View Post
But for the credit/debit cards, I 'd prefer the cash over plastic any day.


We are so used to plastic that it is hard to change. In addition to convenience, plastic has another benefit - it doesn't get wet from sweat or rain.
Reply With Quote
This user would like to thank joroianev for this useful post:
This user groans at joroianev for this post:
  #13  
Old 17.11.2015, 15:06
aSwissInTheUS's Avatar
Forum Legend
 
Join Date: Nov 2007
Location: Zurich area
Posts: 5,062
Groaned at 40 Times in 38 Posts
Thanked 7,138 Times in 3,241 Posts
aSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond reputeaSwissInTheUS has a reputation beyond repute
Re: Miss the level of service in the USA

Quote:
View Post
Or my German isn't good enough, it was supposed to be open on the 16th of Oct. Damn slow Swissies Krauts...
It's in Germany
Reply With Quote
The following 3 users would like to thank aSwissInTheUS for this useful post:
  #14  
Old 17.11.2015, 15:07
Forum Veteran
 
Join Date: Mar 2011
Location: Zürich
Posts: 788
Groaned at 87 Times in 56 Posts
Thanked 1,206 Times in 549 Posts
TobiasM has a reputation beyond reputeTobiasM has a reputation beyond reputeTobiasM has a reputation beyond reputeTobiasM has a reputation beyond reputeTobiasM has a reputation beyond repute
Re: Miss the level of service in the USA

Okidokey so why are we complaining about it on EF Switzerland then?
Reply With Quote
  #15  
Old 17.11.2015, 15:09
J.Marple's Avatar
Forum Veteran
 
Join Date: Nov 2010
Location: Wynental
Posts: 2,060
Groaned at 33 Times in 28 Posts
Thanked 4,579 Times in 1,518 Posts
J.Marple has a reputation beyond reputeJ.Marple has a reputation beyond reputeJ.Marple has a reputation beyond reputeJ.Marple has a reputation beyond reputeJ.Marple has a reputation beyond reputeJ.Marple has a reputation beyond repute
Re: Miss the level of service in the USA

Quote:
View Post
The nice thing about that is whenever you run out of cash at home you just have to rummage thru your jackets to find the stash.
Have you ever thought of the fortune you might have washed away?
Reply With Quote
This user would like to thank J.Marple for this useful post:
  #16  
Old 17.11.2015, 15:16
newtoswitz's Avatar
Forum Veteran
 
Join Date: Jan 2010
Location: Rapperswil
Posts: 1,158
Groaned at 15 Times in 13 Posts
Thanked 1,310 Times in 596 Posts
newtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond reputenewtoswitz has a reputation beyond repute
Re: Miss the level of service in the USA

Quote:
View Post
Okidokey so why are we complaining about it on EF Switzerland then?
Schengen - no borders
Reply With Quote
The following 3 users would like to thank newtoswitz for this useful post:
  #17  
Old 17.11.2015, 15:17
Forum Legend
 
Join Date: Mar 2009
Location: Zurich
Posts: 9,191
Groaned at 529 Times in 401 Posts
Thanked 11,948 Times in 4,678 Posts
Richdog has a reputation beyond reputeRichdog has a reputation beyond reputeRichdog has a reputation beyond reputeRichdog has a reputation beyond reputeRichdog has a reputation beyond reputeRichdog has a reputation beyond repute
Re: Miss the level of service in the USA

Quote:
View Post
Being based in Switzerland and travelling throughout Europe I certainly miss the level of service one gets in the USA. From the lack of acceptance of credit cards in many places to poor communication.


Just two recent examples:


1) my wife and I were hiking near Arth-Goldau we stopped at a restaurant thirsty for a beer. Alas, we travelled light and only had a credit and a debit card. The restaurant did not take any cards.


2) We went to the Federsee Museum in Bad Buchau this last Sunday. Before going there we checked the museum website and it showed that they will be open. We get there and we find a sign on the door that the museum is closed for renovation. Of course, nobody bothered to let the public know so that folks won't travel 500 km in vein. Too much to expect from a government agency? Tell that to the 100 people that, like us, showed up to visit the museum only to walk the grounds outside with very little to see. And for those of us that travelled with kids, we got the bonus of listening for 7 hours how it was totally boring!
Look on the bright side, at least here you will be able to learn the basics of geography!
Reply With Quote
This user would like to thank Richdog for this useful post:
  #18  
Old 17.11.2015, 15:21
Member
 
Join Date: Jul 2013
Location: Zug
Posts: 156
Groaned at 37 Times in 13 Posts
Thanked 153 Times in 67 Posts
joroianev is considered knowledgeablejoroianev is considered knowledgeablejoroianev is considered knowledgeable
Re: Miss the level of service in the USA

Quote:
View Post
Nur Bares is Wahres.

The musem posted on Nov. 2nd that they will be closed up to and including April 15th. Potential visitors on Sunday Nov 8 and 15 could have seen the message. Still not the best communication when you plan your visit in advance.

This note appeared only yesterday evening, after we sent them a rather angry email regarding communication! I guess the museum meant to put it on November 2, but it got delayed sitting on someone's to-do list.


Though my German is definitely not up to par, my wife is fluent.
Reply With Quote
This user groans at joroianev for this post:
  #19  
Old 17.11.2015, 15:31
Squeeeez's Avatar
Forum Veteran
 
Join Date: Feb 2011
Location: Frauenfeld
Posts: 531
Groaned at 0 Times in 0 Posts
Thanked 519 Times in 253 Posts
Squeeeez has a reputation beyond reputeSqueeeez has a reputation beyond reputeSqueeeez has a reputation beyond reputeSqueeeez has a reputation beyond repute
Re: Miss the level of service in the USA

Quote:
View Post
One rule I learnt here in CH - always have a couple bank notes tucked into an inside pocket, just in case you find a small restaurant and need a drink!
and nobody even batted an eye. y'all swisser than swiss, all of you
Reply With Quote
The following 3 users would like to thank Squeeeez for this useful post:
  #20  
Old 17.11.2015, 15:34
lorena1's Avatar
Forum Veteran
 
Join Date: Apr 2011
Location: N/A
Posts: 644
Groaned at 51 Times in 39 Posts
Thanked 563 Times in 313 Posts
lorena1 has a reputation beyond reputelorena1 has a reputation beyond reputelorena1 has a reputation beyond reputelorena1 has a reputation beyond repute
Re: Miss the level of service in the USA

Hmm.. I find service levels in Switzerland are excellent. What you mentioned appears to rather be related to language / cultural barriers.

Personally, I feel awful for people working in the US service industry for having to regularly take crap and sometimes abuse from customers bc certain rules, such as the one that the customer is allegedly always right.

The customer is king rule encourages customers to get loud and use abusive language to have their meals comped or get merchandize for free and that would just not work here, which I think is a good thing.
Reply With Quote
The following 7 users would like to thank lorena1 for this useful post:
Reply




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
A Taste of the USA - Lunch in Zurich BokerTov Social events 32 27.10.2011 17:29
High level of humidity in the fridge. Nil General off-topic 20 31.03.2011 12:27
Tell me who do you miss the most?:I miss my (gay) friends Angela-74 Family matters/health 31 13.09.2009 23:06
From the 12th of January 2009 new rules for travelling to the USA BaselLife Permits/visas/government 1 17.11.2008 15:42


All times are GMT +2. The time now is 01:16.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0