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| My Orange bill is also high every month and I need to go in and find out why. I'm being billed an extra 70 - 80 CHF each month for MB/KB received/sent each month when I'm no where near the 10 G I'm supposed to get and I am never on wireless, only the 3G. Maybe I don't understand how it works - can someone explain?
I feel cheated because the girl at the Orange store said she "had 3 email accounts she checks all the time, is always on the internet and always on You Tube" and has "never paid for extra usage"...but I'm always paying more when I'm rarely on the internet, never use You Tube and check my private email on it maybe 3 times a week.
Stupid phone bills!! | |
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I would protest these charges, because it seems like they placed you on the wrong contract and have not given you a data allowance. If you're on the special iPhone tariff you should get about 1GB a month (which is plenty in itself), however if you're paying domestic rates per MB, then the 70-80 CHF sounds about right.
Orange CS are usually pretty helpful, I would give them a call and claw back the money.