The concert was cancelled, and the man on the door just told me about i have to check a website. But in the website does not say anything about the concert. I was wondering if i should go to give the tickets back in the sbb station, but here in switzerland, i dont really think they gonna give me the money back :-(

What should i do???

Where was the concert supposed to be held? I am thinking likely St. Jakob's Halle but I'm not sure...

I want to say that it is the responsibility of the concert promoter or the ticket vendor to refund tickets for cancelled shows, not the venue, so check your tickets to see if there is some instructions what to do in the event of cancellation.

The tickets should have the name of the promoter as well as the ticket vendor, check their websites if there isn't anything specified on the ticket itself.

If all else fails - and you paid with credit card - you can go through your CC company to get refund based on failure to deliver product / service.


Meanwhile though, if you ask at the venue during business hours, they can probably help point you in the right direction.

Yes the concert it was to be in ST Jackob's halle. In the ticket say i have to check in the website goodnews.ch but i did many times and no new of what happen with this concert.
I bought the ticket in sbb station, and i paid cash, so i will go tomorrow to ask was is going on, cuz i think the concert was not cancelled, was just procastined.

Thanks for your reply!!!

Maybe they mean get contact details from the web site...

http://goodnews.ch/ueber-uns/kontakt.html