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Old 03.09.2014, 10:05
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Anyone handed a lease car back? info needed

We handed a lease car back a couple of months ago, now they are trying to bill up for a new foglight (this is a mistake it should be warranty work) but also a new set of tires, the tires where road legal.

They have also had a load of body work done on the insurance.

Now the car is 3 years old, do you seriously have to had a lease car back as perfect as the day it left the factory???

we're not talking a small amount of money here.
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Old 03.09.2014, 10:18
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Re: Anyone handed a lease car back? info needed

What did the ubergabeprotokol say?

In mine they wanted to charge to respray the roof due to some sap - I got the salesman to remove it there and there with solvent and polish

Total cost on that car: ZERO

On another car they had to remount the original exhaust - this was at "normal" rates.

Total non-expected cost on that car: ZERO

The basic rule:
- Make sure the car is spotless
- Wear and tear is not excessive
- Tyres are not excessively worn
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Old 03.09.2014, 10:43
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Re: Anyone handed a lease car back? info needed

And if all else fails, do as we did when faced with a ridiculous hand over bill, Sell it. Even if you are no better off paying for the damages and handing it back. It's worth the hassle so some lucky person benefits from a cheap car rather than an unscrupulous dealer.
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Old 03.09.2014, 10:47
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Re: Anyone handed a lease car back? info needed

they marked the car park dents, nothing serious, didn't say a word about the tires, and we pointed out the fog light as the service garage had already told us about it and started the warranty claim on it (it was full of water and rusting from the inside)

just leaves a bitter taste in the mouth, you cannot expect a car to be mint after being driven for 3 years!!
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Old 03.09.2014, 10:49
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Re: Anyone handed a lease car back? info needed

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And if all else fails, do as we did when faced with a ridiculous hand over bill, Sell it. Even if you are no better off paying for the damages and handing it back. It's worth the hassle so some lucky person benefits from a cheap car rather than an unscrupulous dealer.

Not an option, car was handed back 2 months ago, and wasn't worth the amount of the 'final' payment.

It was a mini cooper s, bought about a week before they slashed the price of mini's in switzerland, so they where always going to lose out, I have a sneaky feeling thats why they are now asking for over 2k for tires.
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Old 03.09.2014, 10:56
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Re: Anyone handed a lease car back? info needed

Leasing is fun and games - and after quite a few years and quite a few cars I have figured out the best way to play the game.

There are a couple of ways to end a lease:

Buy out the lease and Keep
Here you need to know the market - if the cost to terminate (on the final month) is close to the trade value (2/3 autoscout price) - pay it. You'll buy yourself time to figure out your next move

Terminate and handback
If the terminate cost is above the Autoscout price - prepare it as well as you can (fixing any warranty issues); ensuring maintenance is up to date (including tyres >3mm) etc; bodywork is in excellent condition and interior is clean and has minimal damage. Whenever possible ensure the ubergabeprotokoll is signed off by the returning dealer. Typically they are stricter than the lease company.

Part Exchange
When you part exchange you are effectively buying out the lease before selling the car immediately. In this case the dealer is buying the car "as is" and you are not liable for any repairs. HOWEVER, in order to achieve the best part-ex price the car should be in good condition.

Dealers and finance companies are being very strict at the moment on termination due to a number of factors:
1) People have abused lax returns to lumber dealers/companies with excessive repairs
2) The squeeze on new prices by the EUR/CHF move is leading to finance companies being massively in the hole on many leases signed 3-4 years ago. In my case this amount to a car valued at 10k being only worth 3.5k!!
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Old 03.09.2014, 11:01
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Re: Anyone handed a lease car back? info needed

I recon the lease company is about 7k down on ours, our last lease we bought old and sold and 'made' 2k, lesson learnt, won't be leasing and handing back again, and won't be getting a mini ever again!!
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Old 03.09.2014, 11:16
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Re: Anyone handed a lease car back? info needed

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And if all else fails, do as we did when faced with a ridiculous hand over bill, Sell it. Even if you are no better off paying for the damages and handing it back. It's worth the hassle so some lucky person benefits from a cheap car rather than an unscrupulous dealer.
That's how my wife got a good deal this year.

The guy preferred to sell it privately for the amount the dealer offered, which was CHF 500 below his final payment, than let the dealer get it and resell it for 3k more (which is what similar cars were going for on autoscout.

Tom
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Old 03.09.2014, 11:17
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Re: Anyone handed a lease car back? info needed

I will personally never lease again, its a mugs game. Had I had my senses about me at the time, I would have taken out a CHF 30k loan from Migros Bank, bought something nearly new from a car supermarket and at the end of the 3 years I would still have the car.. as opposed to nothing plus the massive headache of having to sell a car just to break even.
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Old 03.09.2014, 11:25
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Re: Anyone handed a lease car back? info needed

I'm still shocked they expect the car to be totally mint! every single stone chip, slight mark, tiny car park dent etc etc was marked and has been repaired, no 'normal' wear and tear here, and the tires?? 2k for tires??? the wheels and tires cost that, a fair bit of taking the pee going on here
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Old 03.09.2014, 11:34
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Re: Anyone handed a lease car back? info needed

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I'm still shocked they expect the car to be totally mint! every single stone chip, slight mark, tiny car park dent etc etc was marked and has been repaired, no 'normal' wear and tear here, and the tires?? 2k for tires??? the wheels and tires cost that, a fair bit of taking the pee going on here
When you handed the car back what did the Ubergabeprotokol say? Did you sign it?
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Old 03.09.2014, 11:35
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Re: Anyone handed a lease car back? info needed

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I'm still shocked they expect the car to be totally mint! every single stone chip, slight mark, tiny car park dent etc etc was marked and has been repaired, no 'normal' wear and tear here, and the tires?? 2k for tires??? the wheels and tires cost that, a fair bit of taking the pee going on here
what is exactly written in the lease contract about the condition of the car when handing over and costs to fix?
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Old 03.09.2014, 11:37
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Re: Anyone handed a lease car back? info needed

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When you handed the car back what did the Ubergabeprotokol say? Did you sign it?

I'll have to dig it out, pretty sure they said the tires where ok
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Old 03.09.2014, 11:47
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Re: Anyone handed a lease car back? info needed

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I'll have to dig it out, pretty sure they said the tires where ok
Refer back to the protokoll and also the t&c of the lease. I don't have any docs with me but I will have a look at mine tonight
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Old 03.09.2014, 14:41
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Re: Anyone handed a lease car back? info needed

lease doesn't mention the tires, just the car must be in a drivable state, tires where marked on the form as having 2.5mm left all round, so over the legal limit.

the mrs is speaking to the lease co. I have a feeling no one told the garage to do anything
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Old 03.09.2014, 16:19
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Re: Anyone handed a lease car back? info needed

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lease doesn't mention the tires, just the car must be in a drivable state, tires where marked on the form as having 2.5mm left all round, so over the legal limit.

the mrs is speaking to the lease co. I have a feeling no one told the garage to do anything
At 2.5mm I can see why the lease company might be questioning the tyres. They'd expect 3mm.
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Old 03.09.2014, 16:20
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Re: Anyone handed a lease car back? info needed

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At 2.5mm I can see why the lease company might be questioning the tyres. They'd expect 3mm.

they can expect what they like, but its not in the contract
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Old 03.09.2014, 16:25
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Re: Anyone handed a lease car back? info needed

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they can expect what they like, but its not in the contract
What wording is there in your lease contract on tyres? (Note to self - check mine at home)
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Old 03.09.2014, 16:26
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Re: Anyone handed a lease car back? info needed

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What wording is there in your lease contract on tyres? (Note to self - check mine at home)

nothing at all, says the car must be in a drivable state, and any damage above normal wear and tear will be charged for.
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Old 03.09.2014, 16:30
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Re: Anyone handed a lease car back? info needed

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nothing at all, says the car must be in a drivable state, and any damage above normal wear and tear will be charged for.
From their perspective they are asking the question: Normally, if your tyres were worn to 2.5mm would you replace them?

What tyres are they trying to put on for 2,000chf anyway?
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