My car suddenly wasn't working properly (loss of power - caused by fritzed DPF filter). Thing is, next weekend I've got a permit for parking in the centre of Basel, which is car specific, so I really need my car to be available - loading and unloading lots of heavy stuff. So I took the car in yesterday (Friday).
Anyway, I took my car to Centra Garage, explained the urgency, they ordered the part and fitted it this morning. This during a time when they're unexpectedly busy and have two mechanics on vacation.
This is not the first time they've put in extra effort to resolve an issue in an emergency.