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Old 06.11.2015, 12:37
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zollrechung from FedEx

I bought something from ...co.uk, and it cost 240chf without tax, and it was transported by FedEx. Today i received the Zollrechung from FedEx, it charges me 55.90chf. I know i should pay the 8%, but i did not understand the others, could anyone explain this to me ? Thanks in advance.

Zoelle 12 chf
USt./Import VAT 20.15 chf
Vorlageprovision 22 chf
CH USt. 8% 1.75 chf

The first two is called "Nicht steuerbare betrage 32.15"


I know it is a little money, but i just want to know
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Old 06.11.2015, 14:11
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Re: zollrechung from FedEx

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I bought something from ...co.uk, and it cost 240chf without tax, and it was transported by FedEx. Today i received the Zollrechung from FedEx, it charges me 55.90chf. I know i should pay the 8%, but i did not understand the others, could anyone explain this to me ? Thanks in advance.

Zoelle 12 chf
USt./Import VAT 20.15 chf
Vorlageprovision 22 chf
CH USt. 8% 1.75 chf

The first two is called "Nicht steuerbare betrage 32.15"


I know it is a little money, but i just want to know
Not 100% sure about the CH USt., but here it goes:
Zoelle/Zollabgaben = duty
USt./Import VAT = usual VAT of 8% of the goods' value & transport fees
Vorlageprovision = collection fee for the duty fees, since they pay them in advance to release the goods from customs into CH market
CH Ust. 8% = probably the collection fee for the VAT, same principle as for duty "Vorlageprovision"

Hope that helps.
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Old 06.11.2015, 14:39
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Re: zollrechung from FedEx

The last one is VAT on the Vorlageprovission.
No VAT on Duty. And obviously not VAT on Import VAT.
That's why Duty and Import VAT are labeled as "Nicht steuerbare betrage"/"Non taxable amount"
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Old 06.11.2015, 14:41
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Re: zollrechung from FedEx

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I bought something from ...co.uk, and it cost 240chf without tax, and it was transported by FedEx. Today i received the Zollrechung from FedEx, it charges me 55.90chf. I know i should pay the 8%, but i did not understand the others, could anyone explain this to me ? Thanks in advance.

Zoelle 12 chf
USt./Import VAT 20.15 chf
Vorlageprovision 22 chf
CH USt. 8% 1.75 chf

The first two is called "Nicht steuerbare betrage 32.15"


I know it is a little money, but i just want to know
On top of the tax they basically charge handling and processing fees. It's annoying, but you get used to it.
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Old 06.11.2015, 15:44
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Re: zollrechung from FedEx

The fees they charge are extortionate, especially when someone sends you a gift and you wind up paying 33% to FedEx, UPS or DHL.

In fact, how can one be responsible for fees due to the actions of another. The VAT and duty, maybe, but not fees to the freight co. I didn't contract with them.

They don't tell you that when you sign for your package, they just send a bill later on down the road.

Ultimately, can they really collect it? If I ordered it, yes, but otherwise there is no contract with me and no basis to betreibung me on...thoughts?

In the last case, a friend sent a nice "get well" package for my son and wife who both had recent accidents needing surgery. It was GBP85 incl shipping. I just got a bill from DHL for CHF 43.


Same with my son's Christmas present from my father.
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Old 06.11.2015, 15:53
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Re: zollrechung from FedEx

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The fees they charge are extortionate, especially when someone sends you a gift and you wind up paying 33% to FedEx, UPS or DHL.

In fact, how can one be responsible for fees due to the actions of another. The VAT and duty, maybe, but not fees to the freight co. I didn't contract with them.

They don't tell you that when you sign for your package, they just send a bill later on down the road.

Ultimately, can they really collect it? If I ordered it, yes, but otherwise there is no contract with me and no basis to betreibung me on...thoughts?

In the last case, a friend sent a nice "get well" package for my son and wife who both had recent accidents needing surgery. It was GBP85 incl shipping. I just got a bill from DHL for CHF 43.


Same with my son's Christmas present from my father.
DHL are in my view essentially legally operating thieves, they slap VERY high charges on packages. I once questioned them to their helpline and they immediately starting quoting T&C, so they know for a fact that it is high and that people are not happy with it.


I now refuse all parcels from any service where they try to rip me off on lower value items.
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Old 06.11.2015, 16:00
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Re: zollrechung from FedEx

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DHL are in my view essentially legally operating thieves, they slap VERY high charges on packages. I once questioned them to their helpline and they immediately starting quoting T&C, so they know for a fact that it is high and that people are not happy with it.
It is in the T&Cs and the sender agrees to them - and they cover that the receiver will pay any duties.

The alternative is that they whack 30chf on the postage cost of all parcels into Switzerland - and then guess what - everyone will complain about the cost of postage.

As far as I can see, they are responsible for ensuring that duties and taxes due on the goods they transport across border and correctly declared. To ensure that happens they have to check the packages - which costs time/money.

The only way to stop this happening is to stop using their service.
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Old 06.11.2015, 16:03
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Re: zollrechung from FedEx

When I first came here, I spent 10 bucks on chocolate from Migros and sent it back to the UK by post. A couple of months later, received an invoice from Swisspost for 26... I paid it as I didn't really know how things worked back then.
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Old 06.11.2015, 16:17
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Re: zollrechung from FedEx

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It is in the T&Cs and the sender agrees to them - and they cover that the receiver will pay any duties.

The alternative is that they whack 30chf on the postage cost of all parcels into Switzerland - and then guess what - everyone will complain about the cost of postage.

As far as I can see, they are responsible for ensuring that duties and taxes due on the goods they transport across border and correctly declared. To ensure that happens they have to check the packages - which costs time/money.

The only way to stop this happening is to stop using their service.

Yup which is what I do now, I try never to knowingly use DHL.


As for their prices, the fees they levy for handling are way in excess of the time they will spend on them, and they know it.


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When I first came here, I spent 10 bucks on chocolate from Migros and sent it back to the UK by post. A couple of months later, received an invoice from Swisspost for 26... I paid it as I didn't really know how things worked back then.
That doesn't even make any sense, why would you get a 26chf charge for sending chocolate?
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Old 06.11.2015, 16:20
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Re: zollrechung from FedEx

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Ultimately, can they really collect it? If I ordered it, yes, but otherwise there is no contract with me and no basis to betreibung me on...thoughts?
That bit when you sign for the parcel includes the commitment to pay the charges.

You should check them at that point, before accepting it, then you have the chance to refuse. At least Swiss Post write the charge on the parcel, but many people probably don't bother looking, DHL may not be so clear I don't know.

For deliveries from home, encourage family to just get stuff delivered directly either from a Swiss company, or probably more cheaply from a company that correctly handles the customs stuff like Amazon.de. They can even do the gift wrapping!
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Old 06.11.2015, 16:58
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Re: zollrechung from FedEx

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That doesn't even make any sense, why would you get a 26chf charge for sending chocolate?
Exactly, as I said I was new at the time, I still have the invoice just to remind me how well that gesture of kindness went.
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Old 06.11.2015, 17:04
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Re: zollrechung from FedEx

I think I've been very lucky with customs.

Last Christmas I got 140$ worth of stuff (incl. shipping) from RockAuto and it got delivered in about 3 or 4 working days. 33CHF my bill from DHL.

This summer I ordered about 120$ (incl. shipping) and I don't even remember paying anything on top.

I got a couple of D2S bulbs from the UK delivered by Post end of August, 90CHF all in and I still haven't received a bill from the Post (no jinx two+ months later )

Anyway, lately I've been sending stuff to a packet station over at Waldshut since many sellers either don't ship to CH, or they do for more than they would in countries further away (which is taking the piss imho).
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Old 06.11.2015, 17:18
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Re: zollrechung from FedEx

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Exactly, as I said I was new at the time, I still have the invoice just to remind me how well that gesture of kindness went.
While I appreciate you were new, I don't see how it stops you questioning and challenging a fee which doesn't make any sense.
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Old 06.11.2015, 17:33
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Re: zollrechung from FedEx

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Yup which is what I do now, I try never to knowingly use DHL.
I don't either but sometimes stuff comes via DHL unexpectedly which is really annoying.
Another thing the do is just randomly leave parcels outside the door if you're not home when the deliver. If you look at the tracking system after it will say delivered and signed for when it quite clearly wasn't.

Load of bloody crooks they are IMO.
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Old 06.11.2015, 17:35
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Re: zollrechung from FedEx

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I don't either but sometimes stuff comes via DHL unexpectedly which is really annoying.
Another thing the do is just randomly leave parcels outside the door if you're not home when the deliver. If you look at the tracking system after it will say delivered and signed for when it quite clearly wasn't.

Load of bloody crooks they are IMO.
Yeah agree, I have also had it where I didn't know they were being used, and then I deal with on a per case basis.
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Old 06.11.2015, 18:53
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Re: zollrechung from FedEx

I'm planning to buy something off Amazon.de...

On the "checkout" procedure, the product price, shipping cost, and import cost are listed down. If I hit the pay-button, does this "REALLY" mean that I don't need to pay anything to whoever will deliver my stuff? Thanks.
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Old 06.11.2015, 18:56
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Re: zollrechung from FedEx

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I'm planning to buy something off Amazon.de...

On the "checkout" procedure, the product price, shipping cost, and import cost are listed down. If I hit the pay-button, does this "REALLY" mean that I don't need to pay anything to whoever will deliver my stuff? Thanks.
Does it say Amazon global Switzerland in the delivery option? If it does then yes that is REALLY the amount you pay ( or sometimes you get a small rebate later).
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Old 09.11.2015, 17:23
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Re: zollrechung from FedEx

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Does it say Amazon global Switzerland in the delivery option? If it does then yes that is REALLY the amount you pay ( or sometimes you get a small rebate later).
Amazon Global is great, and the only way I've found to ensure you don't pay the massive fees as it seems all the couriers are the same and demand big processing charges.

I tend to pool orders with colleagues to share the fee around when ordering stuff, which makes it less painful.
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Old 10.11.2015, 15:18
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Re: zollrechung from FedEx

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Does it say Amazon global Switzerland in the delivery option? If it does then yes that is REALLY the amount you pay ( or sometimes you get a small rebate later).
It is AmazonGlobal Schweiz. Importgebühr is ~8.28% of the list price. Versand is EUR 0

I've been "Switzerland-ed" a couple of times already and the skeptic in me expects some hidden charges to pop-up in my mailbox!
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Old 10.11.2015, 15:21
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Re: zollrechung from FedEx

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Amazon Global is great, and the only way I've found to ensure you don't pay the massive fees as it seems all the couriers are the same and demand big processing charges.

I tend to pool orders with colleagues to share the fee around when ordering stuff, which makes it less painful.
jamie, are you saying that you still pay "extra" even with AmazonGlobal? What I mean by extra is the fee charged by anybody else except Amazon. Thanks.
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