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Old 09.12.2015, 16:32
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Unexpected service

First Direct (UK Bank) has requested identity verification. One option is to get your bank to validate copies for your documents. So we did that today at UBS, and ... no charge. They even found someone who could speak English, since they had to make and sign a declaration in English.

So that was nice.
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Old 09.12.2015, 17:02
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Re: Unexpected service

Your bank has well and truly been Switzerlanded by you!
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Old 09.12.2015, 17:06
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Re: Unexpected service

Last time I was also congratulating myself for the charge avoidance when dropping my car plates in the new canton....
Until I received the orange payslip weeks after!

Since then (and other similar incidents) I've learned to wait at least 1-2 months to congratulate on the "unexpected service". TIS!

PS: maybe it was free, just saying that sometimes there's an orange surprise coming from the postman.
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Old 09.12.2015, 17:10
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Re: Unexpected service

I would also like to extend thanks to our sponsor Schmäh Offset & Repro for printing of 200pcs Christmas concert fliers for free. The same job done by LP Copy Centre AG cost us CHF140. Some folks are truly amazing .
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