This is more of a shop survey than a complaint, so please bear with me.

On Saturday we had a run-in with a local Zurich pizza delivery place, who had recently done a brochure drop in our area. It took over three hours for the pizzas to be delivered. It seems that our order dropped off their computer, twice. We had to ring them a few times, and each time they had no record of the previous order. It's a shop on Bederstrasse near Enge; I don't remember its name because I suspect that my friend tied the pizza brochure to a brick and threw it through the shop window later on... but needless to say we won't be buying from it again. It's 2km from my apartment, and all conversation was 100% good Deutsch.

I realise that all sorts of factors control service, eg having a full restaurant or the time of day or a new employee or being short staffed or whatever. However, there's minimum levels of service that one should be able to expect from a company that is promising delivery. Especially when you've already signalled to them that something is amiss.

Anyway... enough of that tirade. Do people have non-litigous opinions on:
- Zurich delivery places that they do (not) recommend. Pizza, thai, chinese, norwegian, whatever.
- rough guidelines for delivery times. eg 30 minutes average, 60 minutes uncommon, ...


Long story short, I guess I just want to know if there are any places out there that will consistently deliver in a timely manner, and without losing orders...

thanks
Sam

www.ilbasilico.ch
www.dieci.ch

www.dominos.ch (pizza)

Lilys on langstrasse deliver (also to the lake, i have been told)

www.food-delivery.ch

And I recall a service called Mozi's that combined delivery of various restaurants but I can't find a site or number for you.

www.mosi.ch

Make your own pizza. It will taste 10 times better and take much less than 3 hours...

Ah Lob...where would we be without you??

You mentioned "grammar" as a general annoyance of yours. Mine are Z's where S's should be.......hence why I couldn't find mosi site (I didn't try 2 hard tho)

Yup home made pizzas. Definitely worth a try. They even do the pizza dough rolled & ready in the fridge section of Migros/coop (if you like thin pizzas). Get a bunch of friends round make one each & try each others.

homemade pizza - sounds like the perfect Valentine's Day treat.

Think of 9½ Weeks but with pizza instead of strawberries

I tried that service once for some Lebanese food and it was very dissappointing. About 8 of us got together and put in a large order and when the food arrived it was cold and frankly pretty disappointing. Not to mention in miniscule proportions, especially since we'd paid 100CHF each for the whole delivery.

Obviously, this wouldn't necessarily mean that ALL of their offerings would be the same. But Switzerland is definitely neither a gourmets nor convenience food lover's paradise, that's for sure.


Gav

not used this service but maybe worth a look

http://www.myfood.ch/

http://www.royalgourmet.ch/ makes deliveries for various restaurants, although it seems to just for Zurich and immediate areas.

there is also pizza casa which is not bad in quality, although they can be slow during peak times.

The aforementioned pizza delivery service to be avoided is:
KURIER ALLEGROTTO, BEDERSTR. 102
The name says it all really; well admittedly it doesn’t, but what they should be called would take up too much space in the phone book!
Did they get a tip? Yeah : “Close”

LB: what a romantic....er..except wouldn't the 9 1/2wks with pizza burn??

Yes, let's face it CH is not take away food orientated. Let me take that back. Not food orientated at ALL! A decent chinese take away/delivery? Only a flight to the UK away. A decent curry? Only a few clicks away on an expat forum to discover where 'is' worth going. Pizzas? Now there's plenty of choice here...if you like soft, soggy & cold upon delivery. A nice romantic meal out? There are plenty of options to choose from here for unfriendly staff & 'the customer is not at all right'.

If that doesn't tempt you into dieting or home cooking, I don't know what will....I know, I know!! Move back home

Actually, I make it a point of mine to 'discover' nice restaurants, with great food & service....except now I'm beginning not to share them as much as then they become over popular & the age old prob of slipping standards starts!!

You could always try making your own pizza.

We have a breadmaker at home with a pizza-dough programme which takes 45 minutes to have the dough ready to roll out. Best kind of flour I find is Helles Urdinkel as this gives you an elastic dough that rolls out quite thinly - like a proper Roman pizza.

To cheat with making the topping we get bottles of passata from the supermarket, mature cheddar cheese (better than Mozza IMHO - and you can get it at Migros), peppers, mushrooms, ham, salami whatever. Brushing a little olive oil over the rolled-out dough before you put the toppings on stops the dough going soggy.

The time it takes to get a finished pizza is about the same as it would take a pizza courier to arrive and we have the advantage that it hasn't been driven halfway around town before it gets to us, we have our choice of toppings - oh and it's cheaper.

HTH.
Nick

Is "eat me" still around in Zurich?
Apart from having a brilliant name "Guten Abend, eat me?" they had lots of pricey but decent food. Huge hot sandwiches, curries, pasta, pizza etc.

I used to give them a shout at least once a week, although that was about 4 years ago when I was still living in town. Well worth trying out though

Pizza Blitz isn't bad, though I think it's gone downhill somewhat (www.pizza-blitz.ch). They're usually pretty quick, unless they're overwhelmed with orders and they'll tell you that, too.

Mosi's (www.mosis.ch) shouldn't really take the blame for portion size though they should take the blame for cold orders. The restaurants control the portion size, not Mosi's. Their service is hit-or-miss. Most of the time they get it there fairly warm, but not always. Of course, they do worse in the winter when it's cold out. They should get ovens for the car to keep the deliveries warm like some places in London and the US do.

I've heard some people say Dieci (http://www.dieci.ch/) is pretty good, but I've never ordered from there.

Another vote for Il Basilico pizza - they're just down the road from me. The Appetitosa with gorgonzola, spicy salami and bacon is my usual.

Another vote for Pizza Blitz. The Baden one's pretty good and they tend to be honest about delivery times.

Dominos? wouldn't touch it with a bargepole.

Why is that?

I agree. This place is close to me and I've only used it twice. The second time was only out of curiosity to see if the quality had improved, sadly it hadn't.

I use Pizza Blitz because they seem to be about the only one that can consistently deliver on time. But I find that the quality is a bit hit and miss.

I make my own clean healthy low fat pizza. I don't want to lick someones dirty fingers by ordering from outside (or worse :-)