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Old 08.02.2013, 19:12
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Is your kindergarten safe?

I would like to share with you all what happened to my 2 year old daughter who went to her playschool today. This private playschool is quite famous in Basel and I dont want to disclose their name as of now.

My wife dropped the kid in the school and went back to pick her from the school after 2 hours. But what another parent narrated to my wife was shocking. She had come late to drop her son and seen our daughter picked up by a stranger in the neighbourhood, who was very considerate to bring our daughter back to school. Shock! How could a 2 year old (exactly 23 months) manage to open three main heavy doors and gone out probably looking for her mother?

We are yet to recover from the shock and lodged a strong complaint against the caretaker with the management and waiting for their response. How can they be so careless that a kid went missing from the premise?
We consider ourselves to be only lucky today that she didnt go to the roadside next to the playschool and feel very much touched by the action of the gentleman who brought her back safely.

Now we are in a dilemma, not knowing how to proceed further. What will you do in this situation?
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Old 08.02.2013, 19:16
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Re: Is your kindergarten safe?

This is worrying, to say the least.

Before lodging a complaint, did you speak to the teachers, to have their version of the story? Is it possible that the other woman made a mistake, and this was not your daughter at all?

If all this indeed happened as you said, you can make a formal complaint at the Children protection dept, which will then make an enquiry.
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Old 08.02.2013, 19:24
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Re: Is your kindergarten safe?

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This is worrying, to say the least.

Before lodging a complaint, did you speak to the teachers, to have their version of the story? Is it possible that the other woman made a mistake, and this was not your daughter at all?

If all this indeed happened as you said, you can make a formal complaint at the Children protection dept, which will then make an enquiry.
I did talk to the caretaker and she also acknowledged that my daughter went out and downpayed the seriousness of the incident.
The management has promised to give me a written investigation report and action taken in couple of days. I am thinking of approaching the child protection after their response.
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Old 08.02.2013, 19:37
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Re: Is your kindergarten safe?

Every Thursday my daughters kindergarten went to the woods on a small bus they left at 8.15am I Thursday I got a phone call after 10am I asking me was my daughter at home I said no she was with you ( I could see the kindergarten from my home watched her walk there 4 mins walk) the teacher told me she was not with them could I go looking for her ermmmmm took the teacher nearly 2 hrs to realize my daughter was missing I drove around in a panic rang friends and neighbors finally we found her and another girl also from the kindergarten ( so 2 missing kids) I rang the teacher demanded a meeting we met up she said sorry and changed her routine made sure everyone was on the bus by calling there names to make sure the kids were all on the bus.

I'm glad your child is safe
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Old 08.02.2013, 19:39
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Re: Is your kindergarten safe?

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I would like to share with you all what happened to my 2 year old daughter who went to her playschool today. This private playschool is quite famous in Basel and I dont want to disclose their name as of now.

My wife dropped the kid in the school and went back to pick her from the school after 2 hours. But what another parent narrated to my wife was shocking. She had come late to drop her son and seen our daughter picked up by a stranger in the neighbourhood, who was very considerate to bring our daughter back to school. Shock! How could a 2 year old (exactly 23 months) manage to open three main heavy doors and gone out probably looking for her mother?

We are yet to recover from the shock and lodged a strong complaint against the caretaker with the management and waiting for their response. How can they be so careless that a kid went missing from the premise?
We consider ourselves to be only lucky today that she didnt go to the roadside next to the playschool and feel very much touched by the action of the gentleman who brought her back safely.

Now we are in a dilemma, not knowing how to proceed further. What will you do in this situation?
Well they probably weren't and she probably can't open the doors but the other very, very important parents at the famous childcare centre with not enough time to check no child follows them out and set the gate locks probably gave her a good start, if it actually happened. This has happened to me (gate not closed properly and doing the rescue) or getting to the gate to see a 2yo with the look in the eyes like Steve Mcqueen in The great escape!! but all is well that ends well. But it should not happen, take a calm proactive approach, is there anyway the external gate can be more secure and childproof? It might not solve your outrage but it might solve the problem.
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Old 08.02.2013, 19:44
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Re: Is your kindergarten safe?

It's an unfortunate incident that can happen when parents pick up their kids. There's a lot of hectic going on and your daughter managed to sneak out without any one noticing. If your daughter is otherwise happy at the Krippe, consider this a one time incident. The teachers now know to keep a closer eye on your daughter. I understand your reaction but some toddlers are quick and even under the best of circumstances things can happen.

Don't call the child protection services because of this one incident. That's over-reacting.
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Old 08.02.2013, 20:05
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Re: Is your kindergarten safe?

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It's an unfortunate incident that can happen when parents pick up their kids. There's a lot of hectic going on and your daughter managed to sneak out without any one noticing. If your daughter is otherwise happy at the Krippe, consider this a one time incident. The teachers now know to keep a closer eye on your daughter. I understand your reaction but some toddlers are quick and even under the best of circumstances things can happen.

Don't call the child protection services because of this one incident. That's over-reacting.
Kids fall down, get bumps on the forehead and scratched knees. That kind of incidents happen.

But passing three - ThREE - doors and arriving on the street without anybody noticing? That's a bit too much. I know that when all the kids arrive at the same time it gets hectic in a nursery, but professionals should be able to deal with the situation without losing a child.

I'm not telling the OP to alert the media, but the teachers and the direction must now take measures to be sure that such a thing can't happen again. The parents must feel they can trust the caregivers.

And the children protection service is not the police: it's their role to check that basic safety rules are followed, and to provide advice. As well.
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Old 08.02.2013, 20:07
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Re: Is your kindergarten safe?

My child is new to this Krippe as she is going there for only 2 weeks. I would expect personal care till the time she is inducted and feels safe in the environment. I think this was missing from the Krippe.

The krippe has a safety barrier inside the playschool, main door for the school and another heavy door for the building. Cant imagine a child can break all these barriers. The caretaker seem to have remarked that my kid is quite strong to open these doors.
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Old 08.02.2013, 20:43
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Re: Is your kindergarten safe?

Did you ask you daughter how and why she got out on the road?
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Old 08.02.2013, 21:06
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Re: Is your kindergarten safe?

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Did you ask you daughter how and why she got out on the road?
If only she was able to communicate and knowledgeable to some extent I wouldnt fear so much for this incident. She is 23 months, struggling with words and cant speak properly.
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Old 08.02.2013, 21:08
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Re: Is your kindergarten safe?

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Kids fall down, get bumps on the forehead and scratched knees. That kind of incidents happen.

But passing three - ThREE - doors and arriving on the street without anybody noticing? That's a bit too much. I know that when all the kids arrive at the same time it gets hectic in a nursery, but professionals should be able to deal with the situation without losing a child.

I'm not telling the OP to alert the media, but the teachers and the direction must now take measures to be sure that such a thing can't happen again. The parents must feel they can trust the caregivers.

And the children protection service is not the police: it's their role to check that basic safety rules are followed, and to provide advice. As well.
I say again, the majority of the problems at these "hectic times" are the parents, wheather private or public childcare, how exactly should these professionals deal with these parents? Post a security guard? Switzerland is not a nanny state and for all it's faults there is no other place on earth that is probably safer for an escaped child. I do agree that childproof perimtier gate locking mechanisms are woefully inadequete here, now there is a great business idea for someone who is a bit handy.
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Old 08.02.2013, 21:17
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Re: Is your kindergarten safe?

I agree that what has taken place seems extremely disconcerting.

Did your wife see your daughter into the classroom? Did her teacher know she had arrived? What are the usual procedures that are followed as children arrive, and was your daughter early or late on the day of this occurrence?

What exactly did the other parent see that took place, in reference to the stranger that brought your daughter back?

Have you talked at length with the other man who brought her back? What did he say happened? Exactly where and how did he come upon her? What did the krippe personnel say when he took her back?

Is the response of the krippe indicative that they believe that she left the building through the barriers or that they think this is not possible and something else happened (this doesn't seem clear in your OP)?

Bottom line is that if this situation happened in exactly the way you are relaying (i.e. you took your small child in, she left the building without any personnel being aware, a stranger found her and brought her back, and you only know what happened because another parent told you), I believe you need to seek a new krippe immediately, regardless of the explanation that the krippe personnel are giving to you.

If there is more to the story than this (i.e. you don't yet have all the information or have not given all the details here), then perhaps a more measured or delayed response is warranted.

My advice -- don't place your child in a krippe that you feel is not concerned enough with her safety. Begin looking for a new one as soon as possible if you feel her safety is compromised at the current one.
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Old 08.02.2013, 21:21
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Re: Is your kindergarten safe?

As an example, in Gymboree, when the kids come in and changed, they go into the playground area where a teacher is to keep an eye on them. So far, I didn't hear of kids running away and the entrance door is also very heavy for a child to open it.
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Old 09.02.2013, 10:19
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Re: Is your kindergarten safe?

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there is no other place on earth that is probably safer for an escaped child.
I do agree that Switzerland is one of the safest place on earth. But even in such a place, incident of this kind do happen because of peoples' attitude. Luckily my child turned right into the vast open area leading to street. If she had turned left and taken the main road..I dont think even a safe place like Switzerland can gaurantee safety.

There are many unanswered questions. I am yet to receive the Krippe version of the incident. But we have almost decided that she will not go there again.

On a side note, in the initial days my child used to cry a lot whenever she was to return home with her mom. She didnt want to leave the Krippe at all. But of late its just the opposite. She gets crazy by the sight of the Krippe. That sugests to me that something has happened to her which makes her not comfortable. This what made her way out of the premise.
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Old 09.02.2013, 10:39
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Re: Is your kindergarten safe?

It is probably best that you find another institution. Good luck and hopefully the next one will work out better for you.
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Old 09.02.2013, 11:08
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Re: Is your kindergarten safe?

If a parent arrived after you, your daughter might have left the kindergarten with the unknown parent.
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Old 09.02.2013, 11:31
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Re: Is your kindergarten safe?

The place where ours goes has a gated area where parents aren't allowed to pass. One of the careers opens up the gate to let the children in or out and is always there while the gate is open.

I don't really understand the "Meh, toddlers wandering the streets is perfectly fine. What's wrong with you over privileged drama queens" attitude. The OP isn't after suing anyone, but presumably they'd like to see that processes are put in place to minimise the chances of it happening again. It ended ok this time, but the alternatives are unthinkable.
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Old 09.02.2013, 11:39
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Re: Is your kindergarten safe?

Not sure if all this speculation is necessary , she is 23 months old so after the mum brought her in to the playroom the teacher(s) should have kept an eye on her. They obviously didn't so are at fault. Things happen but I find it more disheartening that the Krippe didn't phone the parents with the full story and come clean before the Mum came to pick up. Now the trust is completely gone as you wonder , if that other parent didn't tell her, would she have known about it or would the Krippe stay quiet in the hope it would blow over? So yes, finding another playgroup for her sounds like the best decision.
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Old 09.02.2013, 12:10
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Re: Is your kindergarten safe?

If that happened to me I would never send my daughter back there. EVER.

This is the second time I have heard this happen in Basel. My friends three year old was left abandoned in a park and luckily a nice person found her and took her to the police.

I pay good money for my daughter to be cared for whilst I am at work and clearly this is totally unacceptable that basic safety measures are not met. Put it this way, if her father took her out for the day and let her wander the streets of Basel alone, he would have his access rights turned on their head.
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Old 09.02.2013, 12:24
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Re: Is your kindergarten safe?

For me the title of this thread is all wrong. It should be:

"23 month old wanders out of pre-school unnoticed"

So what if another parent had not told you? Would the school staff have?

I thought there were fairly strict guidelines in place for the staff/child ratio at pre-schools and daycare.

It seems to me that a formal complaint is in order because sometimes this is what is needed to ensure better controls are in place to prevent something like this from ever happening again.

Luckily your child was returned safely.

Personally I would look for another pre-school.
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