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Old 15.06.2015, 10:04
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Help reading doctor's bill

Hello,

Lately I have been to a specialist. Less than 10 minutes passed between the moment I entered the office and the one I left it. Now the bill is of 130 chf and, even though I did not expect to pay much less than that, something's not clear to me:

After the "erste 5 Min." entry, there are two "jede weiteren 5 Min.", and a final "letze 5 Min.", looking like I have spent a total of 20 minutes at the doctor's office, while I checked and I was actually inside that office only less than 10 minutes. Is this normal? Perhaps the doctor spent more time writing up what he had done and charged me for that?

I am thinking next time I'll ask the doctor before leaving the room: "how many minutes are you going to charge me?". Would that be rude/inappropriate?

Thanks,
G
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Old 15.06.2015, 10:07
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Re: Help reading doctor's bill

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Hello,

Lately I have been to a specialist. Less than 10 minutes passed between the moment I entered the office and the one I left it. Now the bill is of 130 chf and, even though I did not expect to pay much less than that, something's not clear to me:

After the "erste 5 Min." entry, there are two "jede weiteren 5 Min.", and a final "letze 5 Min.", looking like I have spent a total of 20 minutes at the doctor's office, while I checked and I was actually inside that office only less than 10 minutes. Is this normal? Perhaps the doctor spent more time writing up what he had done and charged me for that?

I am thinking next time I'll ask the doctor before leaving the room: "how many minutes are you going to charge me?". Would that be rude/inappropriate?

Thanks,
G
Maybe he also charges for writing down what was discussed and checking your file before you came in?

And to the second question: if you want to change docters, yes go ahead. But it seems a bit inappropriate to me
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Old 15.06.2015, 10:09
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Re: Help reading doctor's bill

yes, looking up your notes/info before and writing up notes after will be included in the price, letters, phone calls to specialist, etc - just like a solicitor or lawyer, or any professional.

When you ask, do come back here and tell us what happened, hey.

Last edited by Odile; 15.06.2015 at 10:28.
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Old 15.06.2015, 10:17
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Re: Help reading doctor's bill

Maybe the minimum billable appointment time is 20 mins - although, a bit strange to break it down into 5 min slots.
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Old 15.06.2015, 10:19
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Re: Help reading doctor's bill

Drs do work for you when you are not there. Writing up their notes, forwarding their notes to your GP or another specialist, making appointments for you elsewhere, spending time looking at your test results etc etc.... they don't do that for free unfortunately.
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Old 15.06.2015, 10:33
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Re: Help reading doctor's bill

I've occasionally wonder if those times when I've waited in the waiting room until quarter past my appointment time, and then be ushered into his office and there waited another fifteen minutes, whether I'm entitled to a refund.

I'm sure double billing (me being charged for a 5 min slot and at least one other patient being charged for the same slot) goes on. But what can you do?

It's worth checking your bill. My wife got charged for blood analysis when they hadn't even taken a sample. Honest mistakes do happen.
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