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  #21  
Old 19.05.2016, 15:17
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Re: Private dentist ripped off my parents

Hello,

I read your post, but I didn't read through the whole thread.

Do your parents have VVG insurance ? KVG is the mandatory health insurance that everyone is required to have and VVG is the supplementary insurance that you can buy in addition.

Sometimes the supplementary insurance will cover dental expenses. Ours does, and I didn't know that before. I previously thought that dental insurance was something you had to buy separately from health insurance.

I hope things work out for your family.
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  #22  
Old 19.05.2016, 15:17
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Re: Private dentist ripped off my parents

I do have a question though, can a dentist in Switzerland do a dental procedure without giving a "devis" first?
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  #23  
Old 19.05.2016, 15:17
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Re: Private dentist ripped off my parents

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I do have a question though, can a dentist in Switzerland do a dental procedure without giving a "devis" first?
Yes.

They only give an estimate if more than 2k or so.

Tom
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  #24  
Old 19.05.2016, 15:20
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Re: Private dentist ripped off my parents

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Bullshit.

Far cheaper than in the US, where I've had similar work done within a short time period (i.e. a couple months).

Tom

But hugely more expensive than the UK where I had one of my wisdom teeth removed (unable to save it despite intervention) for £165 and that was private. Admittedly I do have a policy I pay the princely some of £16.40 a month for, but even adding a year's worth of premiums, that's still a lot cheaper.
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  #25  
Old 19.05.2016, 15:21
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Re: Private dentist ripped off my parents

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Hey there, a private dentist was recently recommendent to my parents and since my dad had a wisdom tooth that was hurting a bit he decided to visit him.

The dentist did 3D x-rays and decided to just remove his tooth which my parents found weird because that is usually the last thing they want to here but they went along with it.

There was no "devis" for the procedure so they had no idea how much it was gonna be but the doctor had asked for 300 chf after the procedure so they thought it was about right. They were thinking something in the 300-500 chf maximum from experience.

Well this week they received a bill and they have something like 1000 chf to pay + the 300 chf they have already paid.

The expenses were something like this:
Diagnostic: 200 chf
Urgency hours: 200 chf
Xrays: 300 chf
Diagnostic: 200 chf (for another tooth when he went in the day before receiving the bill)
etc...

The prices are just outright absurd and they got pretty much ripped off and they've no idea how to handle the situation, if there is anything to do besides paying.

Also the thing with the urgency hours, they also got ripped off there because the doctor, being such "a busy man" could only do the surgery at 11pm/midnight which wasn't my dad's choice since he could do it during the day, but he went along with it. Even that is costing them 200 chf x 2 which is completely insane.

My dad called him and the whole response from the dentist was pretty much that there isn't anything to do and the prices are justified and he has to pay.

They were so stunned by the whole ordeal and their lack of responsibility that they've just been depressed, but I think there must be a way to contest it since the whole thing is so incredibly shady. If there are people on this forum much better informed than me that can help with the situation and give suggestions it would be very much appreciated, thanks.
I've just spoken to my son, who'd had two wisdom teeth removed in Geneva about three years ago.
The first was slightly complicated in that it lay under a muscle and was lying at an odd angle so it took ~90 minutes to remove. His own dentist decided that as the extraction was going to be tricky my son was referred on to one of his colleagues who specialises in this kind of work. Including seeing both dentists and two x-rays the total bill for the first extraction was just under 1,000chf. For the second tooth, which was on the other side and more straight forward, the bills was ~600 including the x-rays.
The main question in your father's bill would seem to be the 'urgency hours' charge, it does seem odd that a medical professional would work out of office hours unless it was a real emergency.
What does his insurance company say?

Last edited by Anjela; 19.05.2016 at 15:23. Reason: Typos
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  #26  
Old 19.05.2016, 15:23
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Re: Private dentist ripped off my parents

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But hugely more expensive than the UK where I had one of my wisdom teeth removed (unable to save it despite intervention) for £165 and that was private.
GBP 165 Vs. CHF 350 when the exchange rate was 2.5 CHF/GBP? Hardly hugely more expensive, in fact 20% cheaper here!

Tom
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  #27  
Old 19.05.2016, 15:25
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Re: Private dentist ripped off my parents

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Are there any trades in Switzerland you don't consider to be "rip off merchants"?

Mainly just dentists who are corrupt and generally overservice customers
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  #28  
Old 19.05.2016, 15:27
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Re: Private dentist ripped off my parents

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GBP 165 Vs. CHF 350 when the exchange rate was 2.5 CHF/GBP? Hardly hugely more expensive, in fact 20% cheaper here!

Tom

But that was it - no extra charges, no x-ray costs (even though x rays were taken). Certainly not the 1300 CHFs OP's father has been charged.


However, potato, potah-to etc.
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  #29  
Old 19.05.2016, 15:44
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Re: Private dentist ripped off my parents

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Mainly just dentists who are corrupt and generally overservice customers
Interestingly, I've never met any such in Switzerland.

Tom
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Old 19.05.2016, 15:46
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Re: Private dentist ripped off my parents

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Interestingly, I've never met any such in Switzerland.

Tom
But Wallabies is in Winterthur - which is actually not part of Switzerland but is Democratic Republic of Congo annex - and hence is hugely corrupt.
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  #31  
Old 19.05.2016, 15:49
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Re: Private dentist ripped off my parents

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But that was it - no extra charges, no x-ray costs (even though x rays were taken). Certainly not the 1300 CHFs OP's father has been charged.
Nope, another CHF 80 for XRAYs.

Worst was when I had to go to a dental surgeon, CHF 750 for two teeth (an impacted wisdom and a cleaved molar), plus CHF 250 to my normal dentist for XRAYs and emergency referral, a year and a half ago.

Tom
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  #32  
Old 19.05.2016, 16:04
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Re: Private dentist ripped off my parents

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Yes.

They only give an estimate if more than 2k or so.

Tom
I think it depends on the dentist, in my case he gave me an estimate for total cost about 800 CHF and asked me to sign it.
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  #33  
Old 19.05.2016, 16:35
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Re: Private dentist ripped off my parents

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I've just spoken to my son, who'd had two wisdom teeth removed in Geneva about three years ago.
The first was slightly complicated in that it lay under a muscle and was lying at an odd angle so it took ~90 minutes to remove. His own dentist decided that as the extraction was going to be tricky my son was referred on to one of his colleagues who specialises in this kind of work. Including seeing both dentists and two x-rays the total bill for the first extraction was just under 1,000chf. For the second tooth, which was on the other side and more straight forward, the bills was ~600 including the x-rays.
The main question in your father's bill would seem to be the 'urgency hours' charge, it does seem odd that a medical professional would work out of office hours unless it was a real emergency.
What does his insurance company say?
Doesn't sound materially different once one compares apples to apples:

"The expenses were something like this:
Diagnostic: 200 chf
Urgency hours: 200 chf
Xrays: 300 chf
Diagnostic: 200 chf (for another tooth when he went in the day before receiving the bill)"

Apparently plus 400 for the actual work, for 900.- total for the tooth removal. Since the tooth had started to hurt it may well have been something complicated or time-consuming, OP fails to mention anything to that end; however he does mention surgery, as opposed to a simple extraction.
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  #34  
Old 19.05.2016, 16:47
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Re: Private dentist ripped off my parents

The dentist performed the surgery at midnight? That is NOT normal unless there are dire circumstances.

I smell a rat.
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  #35  
Old 19.05.2016, 17:23
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Re: Private dentist ripped off my parents

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The dentist performed the surgery at midnight? That is NOT normal unless there are dire circumstances.

I smell a rat.
True. Was this the dentist?



If so, he is a known sadist. The good news is that he will likely meet his demise by a giant carnivorous plant.

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  #36  
Old 19.05.2016, 17:34
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Re: Private dentist ripped off my parents

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But hugely more expensive than the UK where I had one of my wisdom teeth removed (unable to save it despite intervention) for £165 and that was private. Admittedly I do have a policy I pay the princely some of £16.40 a month for, but even adding a year's worth of premiums, that's still a lot cheaper.
Sounds unlike it was a 'real' private dentist & certainly not in Central London. I pay £175 for just a clean in Harley Street, or £125 in Highgate north London & the dentist does not even look in my mouth.
Prices in Birmingham are not very different.

I paid less in Basel.......
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  #37  
Old 19.05.2016, 18:23
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Re: Private dentist ripped off my parents

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I do have a question though, can a dentist in Switzerland do a dental procedure without giving a "devis" first?
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Yes.

They only give an estimate if more than 2k or so.

Tom
Is it naughty to ask: Why didn't youngsters parents ask for the price first?! Do they buy things without asking for the price first?
In Switzerlland dentists work with "Taxpunkten", the amount of "Taxpunkte" for each procedure is fixed/agreed on. The price per "Taxpunkt" is individual to each dentist. Any dentist will at least give you an approximate price before he goes to work if you ASK.
The dentist charged his price - if it's more than you imagined/dreamt/fantasized it doesn't mean he ripped you off. "The dentist did 3D x-rays and decided to just remove his tooth which my parents found weird because that is usually the last thing they want to here but they went along with it." Ah, those poor, defenceless people, the guy wanted the tooth and the money too. And the next thing will be someone calling for a law against dentists doing/not doing .... yeah, what exactly?!
Well, if anyone wants to groan at me for this outburtst (which I admit it is LOL) be my guest but yes I do get worked up every now and then about this "I dont wanna live self-responsible" attitude.
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  #38  
Old 19.05.2016, 18:37
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Re: Private dentist ripped off my parents

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GBP 165 Vs. CHF 350 when the exchange rate was 2.5 CHF/GBP? Hardly hugely more expensive, in fact 20% cheaper here!

Tom
So we are in the business of just choosing the historical exchange rate that makes the prices in Switzerland look the most reasonable?
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  #39  
Old 19.05.2016, 18:45
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Re: Private dentist ripped off my parents

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But Wallabies is in Winterthur - which is actually not part of Switzerland but is Democratic Republic of Congo annex - and hence is hugely corrupt.
ahhh, you know that too, eih? I'm glad someone else has realized it. I only wish the weather was accordingly.

My dentist here is great though ..... he's German :-)
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  #40  
Old 19.05.2016, 18:50
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Re: Private dentist ripped off my parents

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Doesn't sound materially different once one compares apples to apples:

"The expenses were something like this:
Diagnostic: 200 chf
Urgency hours: 200 chf
Xrays: 300 chf
Diagnostic: 200 chf (for another tooth when he went in the day before receiving the bill)"

Apparently plus 400 for the actual work, for 900.- total for the tooth removal. Since the tooth had started to hurt it may well have been something complicated or time-consuming, OP fails to mention anything to that end; however he does mention surgery, as opposed to a simple extraction.
Well, that's basically what I'm saying.... if you remove that strange Urgency hours bit (and the diagnostic for the second tooth) the bill is well within what's the norm for a wisdom tooth extraction by a dentist in Geneva. (And a lot of invasive dentistry could be referred to as surgery.....).

The Urgency part could just possibly be explained by the OP's father turned up at a poli-clinic without an appointment and being seen immediately. People can be caught out by that one at 'drop in' clinics, it happens a lot to newcomers.
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