hi all,

Has anyone managed to use the credit suisse online banking app yet?

Each time I click on the 'app store' link directly from the credit suisse website, I get the result that the app cannot be found.

I'm wondering if this is due to my iPhone / iPad being configured for England

Works fine for me, are you using the Swiss App store ?

Thanks for the response

I registered originally in uk so I guess I'm using uk app store. Didn't realise the app stores were country specific

How do I register my account in Switzerland ?

You will have to register with the Swiss store using another email address and enter a Swiss postal address. This will,direct your account to the Swiss store.

Thanks, I have found where to go but unfortunately realised my CS maestro card is useless for online transactions. Time to order a credit card

Tbh, the CS app is a security disaster if you get your log-in via, erh, SMS!!!

When you log in you will need to enter the changing security code (6 digits) which is being sent to the same device you're trying to log in through.

Not very cleaver is it???

It's token based security , the number is only sent to a registered number , known to belong to the user. You need the phone and the password (same as RSA security, you need the pin display and the username/password). It's the same as sending your PIN number to your registered address (less secure as anyone can get into your mailbox).

There is nothing unsecure about it.

Actually you need your DirectNet ID, your password and the one time pass code delivered via SMS. It's exactly as secure as logging onto DirectNet from your PC.

Erh, Hello Einstein...

Sending a pass code by SMS to the same device that's requesting the code is NOT the same as to your PC!!!

Ok I will ignore the ad hominen and humour you.

To log onto DirectNet on a PC you need the following:
A CS bank account with DirectNet activated.
A PC with an internet browser and connection to the internet.
Your DirectNet ID number
Your DirectNet password
A one-time code sent to your mobile phone after you have entered the above two items correctly.

To log onto DirectNet on an iPhone you need the following:
A CS bank account with DirectNet activated.
An iPhone with the CS app and connection to the internet.
Your DirectNet ID number
Your DirectNet password
A one-time code sent to your mobile phone after you have entered the above two items correctly.

In both usage cases the most important items are the ID, password and one-time code. You can only get the code if you know the first two items and have the registered phone in your posession. If I know your ID number and password and have your phone, it doesn't matter whether I use a PC or the iPhone app to log onto your account. Hence they are equally secure.

The app does not allow you to store your ID and password within the app, just as you are unable (as far as I know) to store your details in your browser. Perhaps that's where your confusion lies?

Actually, you can store your Id number in some pc browsers - Firefox at least.

I don't think you are getting it.

Regardless of ID and password:

PC + SMS = Two separate devices.
iPhone + SMS = Same device

Nope, everyone has access to a PC so the PC is irrelevant. The only thing that is relevant is the phone.

Hi Frank, I think you missed the point.

If nobody else knows your username and password and your iphone is stolen then there is no chance they can trigger the sms from the iphone.

If someone steals your iphone and knows your username and password then they can login from any browser anywhere irrespective of the app on your phone.