Go Back   English Forum Switzerland > Help & tips > Finance/banking/taxation
Reply
 
Thread Tools Display Modes
  #21  
Old 16.10.2014, 20:11
Jim2007's Avatar
Forum Veteran
 
Join Date: Jun 2006
Location: Kt. Bern
Posts: 2,084
Groaned at 34 Times in 32 Posts
Thanked 2,064 Times in 1,053 Posts
Jim2007 has a reputation beyond reputeJim2007 has a reputation beyond reputeJim2007 has a reputation beyond reputeJim2007 has a reputation beyond reputeJim2007 has a reputation beyond repute
Re: FAIL: New PostFinance online banking interface

Quote:
View Post
While it seems to give me more unnecessary information, I find it hard to find the basics now. I have sent them my views.
Fully agree with you, whatever happened to the most frequent functions that the user needs being front and centre!
Reply With Quote
  #22  
Old 16.10.2014, 20:13
jacek's Avatar
Forum Legend
 
Join Date: Oct 2007
Location: Aargau
Posts: 7,446
Groaned at 96 Times in 76 Posts
Thanked 4,827 Times in 2,766 Posts
jacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond repute
Re: FAIL: New PostFinance online banking interface

Indeed, very unhappy with the new layout to such extent that I haven't logged on the PF since yesterday. Now, I keep my fingers crossed that the same architects won't redesign our EF. Only good thing about it that one can view CC and other accounts simultaneously.

Last edited by jacek; 16.10.2014 at 20:48.
Reply With Quote
  #23  
Old 16.10.2014, 20:35
Forum Legend
 
Join Date: Mar 2009
Location: Zurich
Posts: 9,168
Groaned at 520 Times in 398 Posts
Thanked 11,921 Times in 4,665 Posts
Richdog has a reputation beyond reputeRichdog has a reputation beyond reputeRichdog has a reputation beyond reputeRichdog has a reputation beyond reputeRichdog has a reputation beyond reputeRichdog has a reputation beyond repute
Re: FAIL: New PostFinance online banking interface

Ugh, the new look may be cleaner, but in terms of functionality it sucks, and is largely superficial, and by that I mean sure it guves you a shallow overview, but then it takes two clicks more to get to the good stuff than the old layout. For things like Ebills, sure you can pay them from the same screen, but you can't specify date etc unless you drill down into it.

I imagine this will be getting a lot of tweaks very shortly as user feedback starts to rumble in.
Reply With Quote
  #24  
Old 16.10.2014, 20:46
Ladybird85's Avatar
Junior Member
 
Join Date: Mar 2014
Location: Hergiswil NW
Posts: 34
Groaned at 0 Times in 0 Posts
Thanked 12 Times in 7 Posts
Ladybird85 has no particular reputation at present
Re: FAIL: New PostFinance online banking interface

Ah yes, I have spend this last week figuring out how the new site works. I lost overview with this new site as I don't seem able to find my future payments? and simply said I have not found the patience to explore it in depth . Have you noticed that the site takes ages to load? Or might this be UPC
Reply With Quote
  #25  
Old 16.10.2014, 22:17
Carlos R's Avatar
Forum Legend
 
Join Date: Dec 2009
Location: Roundn'about Basel
Posts: 7,092
Groaned at 102 Times in 91 Posts
Thanked 9,661 Times in 4,067 Posts
Carlos R has a reputation beyond reputeCarlos R has a reputation beyond reputeCarlos R has a reputation beyond reputeCarlos R has a reputation beyond reputeCarlos R has a reputation beyond reputeCarlos R has a reputation beyond repute
Re: FAIL: New PostFinance online banking interface

Quote:
View Post
...

Why do organizations insist on tinkering with something that isn't broken?

Indeed! Looks like all the numbers are fuzzy - what's the use of that!?!
Reply With Quote
The following 3 users would like to thank Carlos R for this useful post:
  #26  
Old 16.10.2014, 22:22
jacek's Avatar
Forum Legend
 
Join Date: Oct 2007
Location: Aargau
Posts: 7,446
Groaned at 96 Times in 76 Posts
Thanked 4,827 Times in 2,766 Posts
jacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond repute
Re: FAIL: New PostFinance online banking interface

To be fair, I think it should be in "fail of the day" (or even month) by PF.
Reply With Quote
  #27  
Old 27.10.2014, 18:03
dino's Avatar
Forum Veteran
 
Join Date: Feb 2006
Location: Zurich
Posts: 1,663
Groaned at 35 Times in 28 Posts
Thanked 1,279 Times in 628 Posts
dino has a reputation beyond reputedino has a reputation beyond reputedino has a reputation beyond reputedino has a reputation beyond reputedino has a reputation beyond repute
Post Finance new look

in one word ... AWESOME

I'm not sure how new it is (since I haven't logged in for at least a month before today) .. but the new Post Finance online banking is just awesome!!

Clean, elegant interface. Intuitive.
does what it needs to do. no frills. I love it.

what does everyone else think???
Reply With Quote
This user groans at dino for this post:
  #28  
Old 27.10.2014, 18:35
Elephantandcastle's Avatar
Newbie 1st class
 
Join Date: Aug 2014
Location: Zurich
Posts: 16
Groaned at 0 Times in 0 Posts
Thanked 8 Times in 6 Posts
Elephantandcastle has no particular reputation at present
Re: Post Finance new look

well it does have english option unlike zkb which doesnt
Reply With Quote
  #29  
Old 27.10.2014, 21:02
Carlos R's Avatar
Forum Legend
 
Join Date: Dec 2009
Location: Roundn'about Basel
Posts: 7,092
Groaned at 102 Times in 91 Posts
Thanked 9,661 Times in 4,067 Posts
Carlos R has a reputation beyond reputeCarlos R has a reputation beyond reputeCarlos R has a reputation beyond reputeCarlos R has a reputation beyond reputeCarlos R has a reputation beyond reputeCarlos R has a reputation beyond repute
Re: New PostFinance online banking interface

Well, a couple of days ago, I wanted to get on line, but it has been down for a few days. Other issues, or are they simply rolling back the versions following the outcry on EF?

Reply With Quote
  #30  
Old 27.10.2014, 22:14
Village Idiot's Avatar
Forum Legend
 
Join Date: Jul 2009
Location: Basel
Posts: 3,341
Groaned at 34 Times in 31 Posts
Thanked 6,246 Times in 1,996 Posts
Village Idiot has a reputation beyond reputeVillage Idiot has a reputation beyond reputeVillage Idiot has a reputation beyond reputeVillage Idiot has a reputation beyond reputeVillage Idiot has a reputation beyond reputeVillage Idiot has a reputation beyond repute
Re: New PostFinance online banking interface

Well, the mods edited my thread title. But after using the new interface for a while, still so much #FAIL
Reply With Quote
  #31  
Old 27.10.2014, 22:28
Carlos R's Avatar
Forum Legend
 
Join Date: Dec 2009
Location: Roundn'about Basel
Posts: 7,092
Groaned at 102 Times in 91 Posts
Thanked 9,661 Times in 4,067 Posts
Carlos R has a reputation beyond reputeCarlos R has a reputation beyond reputeCarlos R has a reputation beyond reputeCarlos R has a reputation beyond reputeCarlos R has a reputation beyond reputeCarlos R has a reputation beyond repute
Re: New PostFinance online banking interface

Quote:
View Post
Well, the mods edited my thread title. But after using the new interface for a while, still so much #FAIL
Are you able to get in?
I've been trying these past few days and can only get to the mobile site...
Reply With Quote
  #32  
Old 27.10.2014, 22:28
jacek's Avatar
Forum Legend
 
Join Date: Oct 2007
Location: Aargau
Posts: 7,446
Groaned at 96 Times in 76 Posts
Thanked 4,827 Times in 2,766 Posts
jacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond repute
Re: New PostFinance online banking interface

First encounter with the new interface was a tad disappointing. It sucked big time, imho. Giving it the second shot though, I actually started enjoying it. Having access to overview of all accounts with 3rd pillar and CC, I found it as a nice feature. It gives you a good mental picture how to manage one's finances with glimpse of an eye. Just worked with it a minute ago and thumbs up, once you get used to it.
Reply With Quote
This user would like to thank jacek for this useful post:
  #33  
Old 27.10.2014, 22:45
Village Idiot's Avatar
Forum Legend
 
Join Date: Jul 2009
Location: Basel
Posts: 3,341
Groaned at 34 Times in 31 Posts
Thanked 6,246 Times in 1,996 Posts
Village Idiot has a reputation beyond reputeVillage Idiot has a reputation beyond reputeVillage Idiot has a reputation beyond reputeVillage Idiot has a reputation beyond reputeVillage Idiot has a reputation beyond reputeVillage Idiot has a reputation beyond repute
Re: New PostFinance online banking interface

Show me all of my account balances on the main screen, and that would go a long way to me being happy.

Let me see pending payments on the 'Transfers' page, where I deal with the rest of my payments, instead of having to go to the 'Home' page, and the interface would be more intuitive.

Let me enter all of my payment information on one screen, instead of two, so I can see exactly what is being captured (so I don't inadvertently make a payment without a reference, which I did accidentally because PF was trying to save me time).

And stop putting my credit card information on the 'asset' screen. Only in the mind of a mid-noughties American is a credit card an asset!

Nope, I'm sticking with my opinion. The new interface is lipstick on a pig. It may look nicer, but it's a step backwards in usability.
Reply With Quote
This user would like to thank Village Idiot for this useful post:
  #34  
Old 27.10.2014, 22:48
jacek's Avatar
Forum Legend
 
Join Date: Oct 2007
Location: Aargau
Posts: 7,446
Groaned at 96 Times in 76 Posts
Thanked 4,827 Times in 2,766 Posts
jacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond repute
Re: New PostFinance online banking interface

Quote:
View Post
Show me all of my account balances on the main screen, and that would go a long way to me being happy.

Let me see pending payments on the 'Transfers' page, where I deal with the rest of my payments, instead of having to go to the 'Home' page, and the interface would be more intuitive.

Let me enter all of my payment information on one screen, instead of two, so I can see exactly what is being captured (so I don't inadvertently make a payment without a reference, which I did accidentally because PF was trying to save me time).

And stop putting my credit card information on the 'asset' screen. Only in the mind of a mid-noughties American is a credit card an asset!

Nope, I'm sticking with my opinion. The new interface is lipstick on a pig. It may look nicer, but it's a step backwards in usability.
I insist that we create the poll on the EF and send the results to Postfinance manager (responsible for this havoc) for peer review. Nothing speaks louder than public opinion
Reply With Quote
  #35  
Old 27.10.2014, 22:58
Forum Legend
 
Join Date: Jun 2008
Location: Zurich
Posts: 4,642
Groaned at 152 Times in 118 Posts
Thanked 9,549 Times in 3,211 Posts
k_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond reputek_and_e has a reputation beyond repute
Re: New PostFinance online banking interface

When I first read this thread last week, I thought that Village Idiot was whining.

Unfortunately, he wasn't.

The new interface is absolutely horrible. Some old functionality is even hard or impossible to find. All the other stuff probably looks nice on presentations in PowerPoint but I cannot imagine that anyone that has approved the design has actually worked with it.

Shame on you, PostFinance!
Reply With Quote
This user would like to thank k_and_e for this useful post:
  #36  
Old 27.10.2014, 23:20
MsWorWoo's Avatar
Forum Veteran
 
Join Date: May 2011
Location: Zürich Nord
Posts: 1,483
Groaned at 47 Times in 27 Posts
Thanked 2,204 Times in 865 Posts
MsWorWoo has a reputation beyond reputeMsWorWoo has a reputation beyond reputeMsWorWoo has a reputation beyond reputeMsWorWoo has a reputation beyond reputeMsWorWoo has a reputation beyond reputeMsWorWoo has a reputation beyond repute
Re: New PostFinance online banking interface

I do not like it either, but luckily I only have a current account so I don't have to work out what is in my savings account and what is disposable when it comes to paying that large bill one just got.
I also pay most bills over the counter, and give myself a weekly cash sum to spend so that pie chart is mostly 'unknown' with a little health and travel wedge.

I go on once a month to check how much money I have, and to transfer money to my debt or to my SBB prepay card. Eventually I might have enough to save, but I much prefer not to see that money on the first screen as it's savings for future, not everyday banking, which is what banking websites should be for.
Reply With Quote
  #37  
Old 27.10.2014, 23:33
Phil_MCR's Avatar
Forum Legend
 
Join Date: Oct 2009
Location: Basel
Posts: 11,472
Groaned at 246 Times in 157 Posts
Thanked 13,325 Times in 5,676 Posts
Phil_MCR has a reputation beyond reputePhil_MCR has a reputation beyond reputePhil_MCR has a reputation beyond reputePhil_MCR has a reputation beyond reputePhil_MCR has a reputation beyond reputePhil_MCR has a reputation beyond repute
Re: New PostFinance online banking interface

argh. PF just wasted 30 minutes of my life as i tried to figure out how to make a payment to a foreign bank in a foreign currency.
Reply With Quote
  #38  
Old 27.10.2014, 23:36
jacek's Avatar
Forum Legend
 
Join Date: Oct 2007
Location: Aargau
Posts: 7,446
Groaned at 96 Times in 76 Posts
Thanked 4,827 Times in 2,766 Posts
jacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond reputejacek has a reputation beyond repute
Re: New PostFinance online banking interface

In other words, like the corporate bodies in CH would put it, the new system is counter intuitive
Reply With Quote
  #39  
Old 27.10.2014, 23:57
xynth's Avatar
Forum Veteran
 
Join Date: Aug 2006
Location: Zurich
Posts: 753
Groaned at 37 Times in 24 Posts
Thanked 1,681 Times in 503 Posts
xynth has a reputation beyond reputexynth has a reputation beyond reputexynth has a reputation beyond reputexynth has a reputation beyond reputexynth has a reputation beyond reputexynth has a reputation beyond repute
Re: New PostFinance online banking interface

Just a word of caution: don't use mosaic pixelation to hide private information in images (or at least use a very coarse grain). Text is (relatively speaking) easy to recover from images like you posted. Once an attacker knows what font is being used (which is easy to discover), it is a simple iterative process of trying various letter combinations to get a matching blur result. Given a structured template like this, it even makes their job easier (e.g. certain fields are guaranteed to be numbers).

Simply black out sensitive information to ensure there is no way someone will reverse engineer it.
Reply With Quote
The following 2 users would like to thank xynth for this useful post:
  #40  
Old 07.11.2015, 12:37
Forum Legend
 
Join Date: Mar 2009
Location: Zurich
Posts: 9,168
Groaned at 520 Times in 398 Posts
Thanked 11,921 Times in 4,665 Posts
Richdog has a reputation beyond reputeRichdog has a reputation beyond reputeRichdog has a reputation beyond reputeRichdog has a reputation beyond reputeRichdog has a reputation beyond reputeRichdog has a reputation beyond repute
Re: New PostFinance online banking interface

Well, after a long period of finding it's feet I think the Postfinance web interface for online banking is now truly excellent.

I can't believe I have just discovered the E-cockpit option, it is an incredibly powerful tool that does what dedicated budgeting software does with the massive benefit that it's almost all automatic, and with the aid of manually created rules it gives you an incredibly detailed overview of your expenditure and income accross all of your accounts.

The only downside is that it has now made me acutely aware of how much money I have splurged on absolute shite.
Reply With Quote
Reply

Tags
it geeks gone made, postfinance




Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 
Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are Off
Pingbacks are Off
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Banking Confusion at PostFinance frelkins Finance/banking/taxation 3 26.02.2014 21:45
Online Stores - Postfinance? hollisterb Business & entrepreneur 6 03.07.2012 10:37
Banking at PostFinance ?s hbuchip Finance/banking/taxation 5 16.11.2011 01:26
postfinance card for online purchase? bisrat Finance/banking/taxation 1 15.01.2010 23:33
New interface for SBB touchscreen ticket machines cyrus Complaints corner 12 28.06.2008 11:14


All times are GMT +2. The time now is 05:54.


Powered by vBulletin® Version 3.8.4
Copyright ©2000 - 2016, Jelsoft Enterprises Ltd.
LinkBacks Enabled by vBSEO 3.1.0