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Old 19.05.2015, 18:02
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Uk direct debit mandate - do I fill in a reference?

Hi

It's been a while since I did this and I need to setup a direct debit from TSB. The form has a field called Reference (under Service user number which is prefilled).

Is that the description that will show up to the company's statements when I pay them every month? In that case my customer number makes sense here although i don't have one yet.
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Old 19.05.2015, 18:10
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Re: Uk direct debit mandate - do I fill in a reference?

The reference is used by the company to set up the direct debit in their system, not by the bank.

They should specify what to enter in that field.
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Old 19.05.2015, 18:16
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Re: Uk direct debit mandate - do I fill in a reference?

I am sending these forms to them, so in this case I will leave it blank and they can fill it in?

I will maybe attach a post-it on it that says to use my last name if they are not supposed to provide the value themselves. My guess is that they will use my account number which they will create when they receive this form.
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