The problem is that my husband gets the wrong taxation, and his employer refuses to change that.
Last month the local authorities already told the employer the right tax percentage but today we got the wrong salary slip again. The accountant says that she cannot change the tax rate because it is programmed in the software. That's because she is working for the office in Zurich, while my husband is located in Ticino.
Can you advise where we can go to complain? Or to change this tax rate by ourselves? Or do something? My husband was trying to solve this problem with employer for several months but now we need another way.