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Old 28.10.2014, 18:03
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LeShop and LeShop drive

... have you been using them? What do you think of the experience?
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Old 28.10.2014, 18:08
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Re: LeShop and LeShop drive

Have used LeShop regularly and really happy with the service.
Never tried the drive but then the collection points are pretty far away so I don't see the point when I can get it delivered right to the door.

Last edited by Belgianmum; 27.04.2015 at 22:26.
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Old 28.10.2014, 18:17
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Re: LeShop and LeShop drive

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... have you been using them? What do you think of the experience?
We live so far outside civilisation, LeShop doesn't acknowledge we exist.
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Old 27.04.2015, 20:26
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Re: LeShop and LeShop drive

Bumping this for the benefit of anyone asking Odile's question.

I used LeShop.ch for the first time today. I submitted my order yesterday morning (edited it a few times afterwards- you can make changes until a reasonable time) and chose the delivery time of this evening (1700-2000). The payment options are credit cards, swiss finance, and swisspost. Orders should be worth a minimum of CHF 99 and there is a fee for delivery (you do get CHF 30 off if you are using it for the first time).

The website is (relatively) easy to use. However, you will not find the choice as in an MM or MMM nor the reasonable store-specific deals.

As for the delivery, it reached here within a few minutes past 1700. Everything was brought all the way up to the flat. What I loved was how they arranged everything in paper bags, taking care to bubble wrap or cardboard wrap. Interestingly, the quality of vegetables was much better.

Overall, I am very satisfied.
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Old 27.04.2015, 20:47
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Re: LeShop and LeShop drive

They will send you vouchers for delivery or money off fairly regularly. I also like it for occasional use. Just got to be careful not to mix up your coquelets & chickens. Sometimes you think you have ordered a family sized thing & it turns out to be rather small, and other times you end up with a bag of something that will feed an army platoon. Had a splatted yoghurt once. Another time the delivery man was obviously amusedby the rather large phallic butternut he presented me with.
Delivery is great for the heavy stuff. Can’t buy everything that is in the shop but they do stock Walkers crisps & other delicacies. Always been on time.
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Old 27.04.2015, 21:43
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Re: LeShop and LeShop drive

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We live so far outside civilisation, LeShop doesn't acknowledge we exist.
Does anyone?


I used Le Shop for a short while, when I was unable to drive, some time back, and found it very easy to over order and spend more than was necessary ........ because it was easy to do so; and because I was always looking to make the next sub-total for cheaper or free delivery.
My shop was always less from an actual, physical store - even a big, new one.


Yeah .... I'm still getting emails offering free or reduced price delivery and other offers, trying to tempt me back.
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Old 27.04.2015, 22:10
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Re: LeShop and LeShop drive

Each time I've tried ordering from LeShop I've had bad surprises with my shopping.

Several times the bags were so badly packed that fragile items got crushed under heavier ones. All my eggs were broken in one instance, and on another a yoghurt had exploded in the bag.

The sell-by date are sometimes very close, which can be a problem when you've done your weekly shopping.

The fruit and veg were sometimes somewhat oldish too. At least not what I'd have chosen at the shop.
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Old 27.04.2015, 22:23
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Re: LeShop and LeShop drive

K-Tipps had an article about LeShop the other day.

It seems Migros consistently charge more, sometimes much more, for items through LeShop rather than through their Migros shops.

It makes sense in a way as they're getting the products off the shelves for you rather than you doing it yourself in a bricks-and-mortar supermarket.
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Old 27.04.2015, 22:30
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Re: LeShop and LeShop drive

I've never used them for anything other than cases of wine, bottled mineral water, large bags of cat food, UK beers for OH and other bulky stuff. It's handy to gave it delivered directly to the door.

I like to see my fruit, veg and meat before I buy it so would never order them from leshop and don't usually buy them from Migros anyway.
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Old 27.04.2015, 22:36
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Re: LeShop and LeShop drive

So in a big town they are giving you fresh 'cos they have a high turnover? Agree on the "reaching the goal" of spending a certain amount. Always add some tinned goods to make it to the total, but don't use it every week so it works out ok.
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Old 27.04.2015, 22:53
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Re: LeShop and LeShop drive

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Sometimes you think you have ordered a family sized thing & it turns out to be rather small, and other times you end up with a bag of something that will feed an army platoon.
Happened today. The mouthwash turned out to be a "mini".

Quote:
Each time I've tried ordering from LeShop I've had bad surprises with my shopping.
Could this be dependent on the warehouse (and perhaps also the distance between the warehouse/packing area and your place)? I am fortunate, then, that the items' expiry date is quite a way off...

Quote:
It seems Migros consistently charge more, sometimes much more, for items through LeShop rather than through their Migros shops.
Perhaps. I checked the invoice against my previous purchase at the MM and it's the same price. Maybe there are certain categories (perishables?) for which there is more charge?
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Old 27.04.2015, 23:05
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Re: LeShop and LeShop drive

I have used LeShop and Coop At Home.
I personally prefer the Coop because the site is better designed and the customer service is super prompt.
Also the delivery timings are very flexible.
My 1st exp. Of LeShop was interesting. The order was deliver on the dot but only 50%. The guy came and delivered the order and left. I realised that half the things were missing. So I called Customer Helpline and then they ensured that the remaining order was delivered after 2.5 hours. Quite surprising.
Never had this experience with Coop. Have ordered from them over 20 times by now and they have been super efficient.
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Old 17.08.2015, 22:33
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Re: LeShop and LeShop drive

I finally tried Coop@Home. You can use the English version of the website, although some product descriptions may require tapping into your French/German/Italian skills. The website is easy to navigate, although it might be the case that the shopping basket is emptied if there's 48 hours of inactivity. Some freebies as well as reductions (again, not the whole range that you might have at a real shop).

The delivery rates depend upon your bill total, but can be paid with Coop points (and get some extra points & miles in the process). The delivery was on time and the guy brought it up to my flat. Everything was in neat paper bags, wrapped up well (although not on par with LeShop), with cardboard supports. I have nothing to complain about vegetables and fruits. The only issue is that I have to drink 5 litres of milk in 10 days. What I love: thermal bags for cold storage items! LeShop charged for these (unless you make a repeat order within a week or so), but Coop hasn't.
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Old 17.08.2015, 23:43
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Re: LeShop and LeShop drive

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I finally tried Coop@Home. You can use the English version of the website, although some product descriptions may require tapping into your French/German/Italian skills. The website is easy to navigate, although it might be the case that the shopping basket is emptied if there's 48 hours of inactivity. Some freebies as well as reductions (again, not the whole range that you might have at a real shop).

The delivery rates depend upon your bill total, but can be paid with Coop points (and get some extra points & miles in the process). The delivery was on time and the guy brought it up to my flat. Everything was in neat paper bags, wrapped up well (although not on par with LeShop), with cardboard supports. I have nothing to complain about vegetables and fruits. The only issue is that I have to drink 5 litres of milk in 10 days. What I love: thermal bags for cold storage items! LeShop charged for these (unless you make a repeat order within a week or so), but Coop hasn't.
What I like about Coop delivery as well. is that they pick-up your empty Pet and Cartons (just order the freebie packaging with the next delivery). For us it's great, as we live in the 4th floor without lift. Delivery guys always friendly and professional (although out-of-breath), so the delivery charge of 20 Swissies plus tip needs to be taken into account... but I find overall that it helps with the household planning and budgeting (if ordering for over 200 Swissies then there is usually a 20% discount to be found in 20 Minuten Newspaper or so).

Get most of our shampoos, showergels etc. from the accumulated Superpunkte free...
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Old 17.08.2015, 23:49
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Re: LeShop and LeShop drive

Oops. Are we supposed to tip?
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Old 17.08.2015, 23:52
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Re: LeShop and LeShop drive

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Oops. Are we supposed to tip?
No, I believe it's in the service charge - I just do because we are on the 4th floor
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Old 18.08.2015, 10:13
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Re: LeShop and LeShop drive

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Oops. Are we supposed to tip?
I'd say it depends. If delivery is advertised as "to your address" you probably should, as bringing it to your door is extra service that deserves tipping. Especially on the 4th floor.

Besides, you can dep freeze milk, no problem at all
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Old 18.08.2015, 10:50
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Re: LeShop and LeShop drive

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Oops. Are we supposed to tip?
I've never given a tip but we're not on the 4th floor without a lift.
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Old 18.08.2015, 12:46
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Re: LeShop and LeShop drive

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Besides, you can dep freeze milk, no problem at all
Milk in tetrapak too?
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Old 19.08.2015, 14:38
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Re: LeShop and LeShop drive

Yup. In fact, it's the only type I ever froze AFAIR, forgot about the plastic bottled version
I try to keep it under one month, but two months would probably be ok (that's just my personal guess, YMMV).

If the plastic bottle was to tear apart it should be plainly obvious. To guard against overlooking any cracks you could thaw it in a big enough plastic container the first few times (or always, for that matter).

Last edited by Urs Max; 19.08.2015 at 15:08.
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