Hi Tanuja,
We don't have a "real-life" shop. You can order online. Everything we feature online is actually in our store room in Zurich, ready for immediate dispatch. We use Swiss post to ship goods.
You can pick up goods from us in Zurich (near Kreuzplatz). For this method, please place a regular order and choose the pick-up option. I will then contact you to arrange an appointment for pick-up (preferably mornings and evenings) and to give you directions. You are welcome to view items when picking up before actually deciding to buy.
This is a secret, but, in about a week there will be a large supply of new items from Wilton coming in from the US. There will be some glycerin coming then too...