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Old 23.07.2016, 09:52
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Just a rant about Lufthansa

Just wanted to rant........ we were due to fly from TXL to FRA and from FRA to EDI. Just as we were heading to the airport, the flight got cancelled and guess what? No way to fly out today......

So what does a gold card with LH help you? Nothing!!
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Old 23.07.2016, 11:51
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Re: Just a rant about Lufthansa

Are there no more planes or are they fully booked for today?
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Old 23.07.2016, 11:52
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Re: Just a rant about Lufthansa

Several planes but apparently all full. Or they couldn´t be bothered......
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Old 23.07.2016, 13:44
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Re: Just a rant about Lufthansa

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Just wanted to rant........ we were due to fly from TXL to FRA and from FRA to EDI. Just as we were heading to the airport, the flight got cancelled and guess what? No way to fly out today......

So what does a gold card with LH help you? Nothing!!
TXL, FRA, EDI, IMO you're flying too much...
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Old 23.07.2016, 13:45
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Re: Just a rant about Lufthansa

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txl, fra, edi, imo you're flying too much...
:d:d
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Old 23.07.2016, 13:59
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Re: Just a rant about Lufthansa

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Several planes but apparently all full. Or they couldn´t be bothered......
FWIW senator status puts you highest on wait list (except for HC).
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Old 23.07.2016, 14:01
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Re: Just a rant about Lufthansa

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FWIW senator status puts you highest on wait list (except for HC).
Normally yes, but today that didn´t work or they couldn´t be bothered....

In cases like these in the past, service was a LOT better. Oh well, checked in for the flights tomorrow, changed to crappy seats to better ones and just will be crossing my fingers that plane gets into Frankfurt on time to catch the connecting one.
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Old 23.07.2016, 14:18
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Re: Just a rant about Lufthansa

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Just wanted to rant........ we were due to fly from TXL to FRA and from FRA to EDI. Just as we were heading to the airport, the flight got cancelled and guess what? No way to fly out today......

So what does a gold card with LH help you? Nothing!!
I'm not understanding the routing on this. Did you just happen to be in Berlin, or is it a placement flight to reduce the fare?

It is not in the best interests of any airline to not accomodate passengers on the next available flight, so it won't be a case of 'they can't be bothered'.

Currently, I can see there are a minimum of 3 seats available on this flight in Business Class, but it is sold out in Economy...

23 JUL FRA 1610 1705 EDI

...but it's too late for me to see if there was any availability on flights from TXL-FRA that would have got you on that flight. Were you offered the 1610 FRA-EDI at all?
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Old 23.07.2016, 14:19
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Re: Just a rant about Lufthansa

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FWIW senator status puts you highest on wait list (except for HC).
Senator gives you star gold priority.
You'll be amazed how many people have that status
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Old 23.07.2016, 14:28
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Re: Just a rant about Lufthansa

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Senator gives you star gold priority.
You'll be amazed how many people have that status
Exactly!

I've had clients who were multi-millionaire company board members with the top level of dozens of loyalty programmes, who've been in the same situation.

Personally, I collect all my Star Alliance points on my Aegean Miles & Bonus card, because if all else fails, at least Aegean have the best coffee
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Old 23.07.2016, 17:01
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Re: Just a rant about Lufthansa

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23 JUL FRA 1610 1705 EDI
That one wasn´t the issue, I had seats on that one. Getting to Frankfurt was the problem.

I did not fly for some cost saving reason from Berlin, hubby lives there and we both wanted to go on hols together
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Old 23.07.2016, 23:06
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Re: Just a rant about Lufthansa

Shit happens and you have to accept it.
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Old 24.07.2016, 05:34
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Re: Just a rant about Lufthansa

I know, it was just a rant.

Up now for the next try with either a lovely stroll through Frankfurt airport and a coffee or - when late for a change - a frantic rush trying to get to the next gate (Berlin flights into Frankfurt are notoriously late and we have an hour to change)

And crossing our fingers ALL the luggage gets on the next flight..........
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Old 24.07.2016, 10:46
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Re: Just a rant about Lufthansa

Its possible. Once, i had an Austrian flight with a change in Vienna. I had one hour between connections. The incoming flight was delayed by an hour.
I had to pass by passport control and security again. Not only i made it, my luggage made it as well. I was extremely impressed!
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