Hello EF,

has anyone ever purchased anything online from this shop?

http://mp-hausgeraete.ch/

I'm about to buy a few house appliances, and after a quick check on toppreise I realized this shop has incredible prices. A Miele washing machine, normally priced at around 3'100 CHF + shipping, is for sale at 2'240 CHF shipping included!

Not to mention Liebherr fridges, dishwashers and all sort of kitchen appliances at around 25% less than anything in Switzerland.

Last but not least, "We deliver all our products Free shipping throughout Switzerland. Our prices include taxes and early Recylinggebühr (ARF). There are no additional costs."

Too good to be true, there must be something I'm missing.

Any experience with them? Scam alert or does it look like a legitimate business?

It looks to me like this is a German vendor targeting customers in Switzerland.

"Our products

There are always brand new battery from the manufacturer. Our products are for the European market and are supplied with German power cord. An adapter for the Swiss electricity, you can order in our shop even. Please note that changes in the socket (pinch off the cable) will void the warranty. "

Other than that I don't now anything about them.

Oh, and delivery is to "curb side" not into the house.

And PPS, you can't actually return anything. I'd read the website very carefully.

Hey,

I had the same problem like rootkit, all prices were up to 25% cheaper as in the whole switzerland at this shop. "Too good to be true", I don't trust them so I order a favorable product at first, to see what happen.

I ordered a dishwasher from Bosch which delivered within 5 days, with german power cord and a adapter. But it works fine and I'm satisfied.

In november I will try to order the rest, let's look whats happen I will tell you about it.

Hi, I recently bought a Liebherr Fridge-freezer from MP and paid by Paypal. No problem at all, the fridge was delivered a couple of days after payment at a pre-arranged date. I did have to change the switch from the german to the swiss type, though.

They're a German company (from Friedrichshafen). If you order there as a consumer (ie not for resale or other professional uses), full German and EU consumer law protection applies. That means that most of their T&C's are not applicable, especially the choice of forum clause and the laughable attempt to limit their own civil responsibility to wilful damage. Looks like they didn't spend too much money on legal advice.

Also, power plug adapters have limits as to their load (how much electrical power you can route through them without a fire risk). For power-hungry appliances such as e.g. washing mashines, dishwashers, heaters and tumble dryers, I'd have the plug changed by a Swiss electrician, and keep the bill for that. Saves some discussion with the insurance if things go horribly wrong.

But boy are their prices attractive (in Switzerland - they have to live, too, so you're paying for the convenience of not having to import the stuff yourselves).

A company with effective management in Germany skimping on legal advice re T&C's for the Swiss market. Plus ça change...

I ordered a large freezer from them which arrived on Friday. Perfectly acceptable service from them, and the price is much better than anything else I could find.

A new plug is 3CHF from Migros, and takes about 2 minutes to change, if you have even the slightest handyman skills...

True, but technically you're not allowed to do this yourself unless you're a (Swiss) qualified electrician. The only thing you can do in your own house/flat (not at a friend's!) without having the installation checked by a qualified electrician is to install lamps and lamp switches. You may also make "simple" installations on one-phase wiring IF there is a residual current device (GFCI/trip switch) with the rated residual operating current not exceeding 30 mA, but that has to be OK'ed by qualified electrician afterwards.

Not that most people care.

You got it

Right, but the insurance companies do!

True

Also true... especially the last bit.

Swapping the plugs on appliances and electrical items is fair enough, as long as you realise that you may just have invalidated any warranty by doing so.

Personally I wouldn't change the plugs on anything that pulls a lot of current (or whatever the technical terms are!). I just think that saving a few bob is not worth burning down the house. The risk of having a fire is real & ain't no joke. But I work with fire so maybe I have more respect for it.

The warranty is another point. If it breaks and you've changed the plug you can forget the warranty.

How much are you going to save over the lets say 10 years of the appliances lifetime?