Hi...Not sure if its appropriate to post here but I have a question regarding my induction oven & not sure what to do. Just moved here 3 months ago & not sure who to ask regarding this issue so I thought I'd start here since it may be a simple issue. Thank you in advance.

I used the cooktop this morning & it was originally working fine but then stopped working in the middle of cooking. Now it will not turn on. It doesn't seem like an old oven. Could there be a fuse that blew?

I checked the fuse box & it seems there is a fuse that is turned "off". The number of the fuse translates to the electrical panel number that states: "kochherd" which I've translated to stove.

In the states, we just flip the switch to "on" when this situation occurs. When I tried to do that, it looked like it sparked under the fuse. So, my questions are:


1) Am I correct that it may be a fuse issue?
2) How do I fix it? Do I need to call an electrician?

Thanks for your help!

Where are you? Your location says US so I cannot recommend an electrician.

These circuit breakers almost never go defective so most probably the Kochherd has developed an electronic fault, and a short circuit.

Assuming you are renting, you need to call the landlord, the sooner the better. It's probably still under warranty.

Hi mate

The problem, sounds like a fault with the stove shorting out the switched fuse.
Best call a sparky, 2 phase or 3 phase 400v power is lethal....

cheers

Sorry...I should have mentioned where I was located. I'm located in Thalwil.

Fuse wasn't switched. I was wondering if it was a fuse that could be switched & if it was something I could do myself.

Thanks for your quick response.

The Induction Cooktop in Switzerland must have at least 2 fuses.
The right hand side cooking plates are on one fuse and the left hand side on the other fuse.
Have you tried one of the plates on the other side?
That a fuse jumps out with an Induction top is very common.
What to do?
Switch off the second fuse and if you have third one ,that one also.
Now switch them back on one after the other. This do'es a reset of the Induction's controls.
If they all stay switched on, then you are lucky. If not call an electrician.
The fuses are normaly one over the other.
By the way you can use only one side only, without any problem.
Hope this helps.

Salut Zämma

Hi Big Mara - Thank you for your response.

None of the plates/burners on either side work since the "power on/off" button doesn't even turn anything on. So basically, I can't turn on the cooktop/stove.

When I look at the fuse panel, there is only 1 fuse labeled "stove" but it looks like it has 3 sections but only one handle to flip. All 3 sections say "Off"

I know....I'm very inexperienced with electrical so my explanations may be very simple. Thanks again.

It's a circuit breaker, not a fuse.

You have a ganged three-phase breaker (mine are not ganged, for example).

When you flip it to on, does it immediately flip to off?

Tom

Tom-thanks for the clarification. As you can tell, I'm a novice. Yes, it immediately goes to "off" again once I try and flip the switch. Thanks!

Like Tom says you have a ganged three-phase breaker.
If one of the breakers (fuses) switchs off, it pulls the other one's with it.
Flip it up, a lot of damage you cannot do.
If it switches off again call the electrician.

Salut Zämma

Then you definitely have a short somewhere, contact the owner (or his agent), as they may have a preferred electrician.

Tom

Definitely contact your landlord or agency as it is their responsibility to deal with things like this and often have preferred workpeople that they use. I had my oven go out on me in our rented house. Even though the house was in the process of being sold I was still entitled to have the oven fixed or a new one installed. It couldn't be repaired so I had a nice new oven to use for about 6 months before we moved out.

Thank you everyone for your replies. Now I know to call the landlord. I didn't want to call if it was something unnecessary, or that was easy to fix or something I wasn't doing correctly.

Very much appreciated!