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Old 04.01.2017, 16:10
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Rent reduction - ongoing plumbing issue

Dear All,

For over a year now there hasn't been any hot water coming to the sink in one of the two bathrooms I have. I've lost count how many times different plumbers have been sent over by the estate agent, but we're nowhere nearer a solution.

Does anyone know if I'm entitled to any reduction in rent for all these months (and going forward until it's sorted)?

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Old 04.01.2017, 17:07
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Re: Rent reduction - ongoing plumbing issue

You should certainly be entitled to a reduction from the moment you actually ask for one until the problem is fixed, but doubt that this will be back-dated.

If you're not a member of ASLOCA (tenants association) I suggest you join and ask them to negociate with the agents on your behalf. Membership is ~100 francs a year and worth every penny in a case like this.

Search here for your local branch;
http://www.smv-asloca-asi.ch/fr/
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Old 04.01.2017, 17:56
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Re: Rent reduction - ongoing plumbing issue

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You should certainly be entitled to a reduction from the moment you actually ask for one until the problem is fixed, but doubt that this will be back-dated.

If you're not a member of ASLOCA (tenants association) I suggest you join and ask them to negociate with the agents on your behalf. Membership is ~100 francs a year and worth every penny in a case like this.

Search here for your local branch;
http://www.smv-asloca-asi.ch/fr/
Thanks for the tip. Any rough idea though on what I can expect? 5%? 10%?
On the one hand I have one of two bathrooms fully functioning so I suppose I can't complain too much, but then on the other, I am paying for two bathrooms to work properly.
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Old 04.01.2017, 18:08
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Re: Rent reduction - ongoing plumbing issue

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Thanks for the tip. Any rough idea though on what I can expect? 5%? 10%?
On the one hand I have one of two bathrooms fully functioning so I suppose I can't complain too much, but then on the other, I am paying for two bathrooms to work properly.
The reduction would depend on the considered inconvenience, the tenants ass. will have a pretty good idea of what to ask for and exactly how to go about obtaining it. 5% seems about right though.
What you mustn't do is simply decide to withhold part of the rent as that will count as non-payment and can be used as an excuse to give you notice to quit!
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Old 04.01.2017, 18:35
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Re: Rent reduction - ongoing plumbing issue

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the tenants ass. will have a pretty good idea of what to ask for
sorry, i don't have a dirty mind but this one was too obvious
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Old 04.01.2017, 18:50
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Re: Rent reduction - ongoing plumbing issue

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sorry, i don't have a dirty mind but this one was too obvious
You find donkeys dirty? What a strange person you are.
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Old 04.01.2017, 19:38
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Re: Rent reduction - ongoing plumbing issue

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Thanks for the tip. Any rough idea though on what I can expect? 5%? 10%?
On the one hand I have one of two bathrooms fully functioning so I suppose I can't complain too much, but then on the other, I am paying for two bathrooms to work properly.
Hot water in a bathroom is not a luxury. It is a necessity. The fact that you have a second bathroom is irrelevant.

There is a procedure to follow in order to obtain a rent reduction. (You will almost certainly be granted one retroactive to when the problem started if the date has been documented. If you join the tenant's association (Mieterverband) they will guide you through the process if you do not want to do this on your own.

I find it difficult to believe that no plumber has been able to find the cause and fix this defect. Perhaps the fix is too expensive and the property manager wants you to think there is no solution.

You should not settle for this situation. Complain. You have the right to.
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