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Old 20.11.2015, 23:51
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Assura: possible to see my total participation this year on the online client space?

This year I sent to Assura several medical bills that I already paid (tiers-garant), and also Assura took from my bank account some amount to pay some bills directly sent to them (tiers-payant).

Now I want to see a summary of all my participations this year (especially, I'm quite sure that I already exceeded the franchise). But surprisingly, in their online client space I could not find this information. Maybe I did not click the right place?
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Old 27.11.2015, 10:58
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Re: Assura: possible to see my total participation this year on the online client spa

Yeah I think you are right. I was with other insurers before this and they showed this information upfront in their client portals.

I believe that Assura has it too, just that it needs to be fetched via an online request. In the client space, navigate to Dienstleistungne & Kontakte, and select Anfrage um Leistungsbescheinigung. They have even shown an example of what this certificate will look like. In my opinion this should be equivalent of what you are looking for. I have just raised this request myself.
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