We only do it because it saves money on the monthly premium. Otherwise, we wouldn't either... hardly make use of the advice. Having said that, if it becomes a royal pain in the a$$ at some point, we'll shop around and drop it.

I had the flu a few years ago. Went to see the doctor and told him my symptoms, including my temperature which I measured myself in the morning.

He asked a few questions and gave me a prescription - all stuff you can get without a prescription. Then he sent me off.

A few weeks later I was billed more than Fr100 for this chat. He did not even touch me. He could have done all this over the phone. I decided immediately to switch to telmed. Saved chunks of money for practically the same thing.

Seems not so bad then

A few years ago I had the Medgate option. I hated it.

I could never speak to someone with an even average French (I'm a native speaker), most were Swiss Germans and could barely express themselves in French.

Once they gave me potentially dangerous advice when I was pregnant (my Ob was very shocked afterward when I told her what they had said).

They made me paid an expensive course of treatment because a nurse made a mistake and didn't write down the info I gave her one the phone. It was my words against theirs, and they refused to go through the recorded phone messages...