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  #21  
Old 23.11.2011, 21:01
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Re: Rolex: servicing/repair

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I would disagree on taking the watch in the shower, shampoo and other detergents used while showering can be deadly on the rubber gasket seals on any watch, even the 1200m WR PloProf. Not immediately, but after some time the gaskets will fail and you can flood it.

On the other hand, watches need to take a bath, at least once a week. The proper way to do it is to use a soft toothbrush, warm water and mild soap, or baby soap. It will look like new.
I checked with my friend - he never ever takes it to the shower or the pool. Its a stainless steel casing and he is fairly concerned about how the chlorine in the water might affect the watch.

He cleans it off and on (when he feels its dirty with sweat etc.) with the normal liquid soap which is used for hand wash and an old toothbrush. They dont get alcohol for cleaning purposes in the middle east and using the other alcohol (which can be consumed and enjoyed) is a bit too much for him.
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  #22  
Old 23.11.2011, 21:07
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Re: Rolex: servicing/repair

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If your friend wears the watch all the time, it would probably be a lot less grungy if he would wear it in the shower too. Watches get pretty disgusting if they aren't cleaned.

Some people think the goal of hard work is to reach the point where you can buy a Rolex(*). I think that the next goal is to reach the higher level, where you can happily throw away a Rolex(**).

(*) Substitute other brands as applicable.
(**) Ibid.
Indeed...but with our background we would never reach that stage. Everything of value (or otherwise) needs to be looked after, cared for and the passed on.

Even if with the day to day things, its hard. my family has to convince me to give away clothes and shoes which I have used for years and years. But then that's just me. I have seen too much poverty. I normally take everything thats in good shape with me when I am visiting home and give it to people who can still use it.
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  #23  
Old 23.11.2011, 21:16
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Re: Rolex: servicing/repair

Ultrasonic watch cleaning hasn't been mentioned (or has it ?).
Seems like the only viable solution.

Mud ??
Can one really clean a valuable timepiece oneself.. what happens with organic porous materials like pearls or nacre (mother of pearl)?
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  #24  
Old 23.11.2011, 21:26
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Re: Rolex: servicing/repair

Pricing from Rolex and Bucherer should be the same for a regular service. More a convenience question for the drop off and pick up (but Rolex will mail it). Some people only trust their watch to Rolex. Bucherer might however be a little faster than Rolex (but can't say this for sure).

With any watch, you do NOT want to put the watch case (with movement inside) in an ultrasonic cleaning machine. Only the bracelet.
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Old 23.11.2011, 21:36
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Re: Rolex: servicing/repair

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With any watch, you do NOT want to put the watch case (with movement inside) in an ultrasonic cleaning machine. Only the bracelet.
Well perhaps not the wearer, but a professional, yes certainly.
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  #26  
Old 23.11.2011, 21:50
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Re: Rolex: servicing/repair

Is your friend travelling to Antwerp ? If yes, I can give him the phone number of an excellent watchmaker.
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Old 23.11.2011, 21:50
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Re: Rolex: servicing/repair

Any recommendations for an 'independent' Omega (Seamaster) service? The crown winder no longer works, only the self winder.
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  #28  
Old 23.11.2011, 22:18
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Re: Rolex: servicing/repair

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Is your friend travelling to Antwerp ? If yes, I can give him the phone number of an excellent watchmaker.
Are you serious? If indeed you are....and the personal is reliable and can handle a Rolex, I have a friend in Brussels who can check him out. Feel free to PM me with details..
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  #29  
Old 23.11.2011, 23:01
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Re: Rolex: servicing/repair

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Well perhaps not the wearer, but a professional, yes certainly.

NO, NO AND NO. You can not take a watch taken off your wrist and put it in a ultrasonic cleaning machine.

You risk having water/cleaning solution enter the watch via the crown/tube, the back case seal and/or the front/crystal seal. Then things will get expensive if you have water damage.

Once the watch is fully dis-assembled, the case parts as well as some of the movement parts are put through a cleaning process using ultrasonic machines.
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Old 23.11.2011, 23:06
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Re: Rolex: servicing/repair

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Once the watch is fully dis-assembled, the case parts as well as some of the movement parts are put through a cleaning process using ultrasonic machines.
I stand corrected Verbier, this is what I meant.
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  #31  
Old 24.11.2011, 00:00
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Re: Rolex: servicing/repair

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Any recommendations for an 'independent' Omega (Seamaster) service? The crown winder no longer works, only the self winder.
No direct experience myself, but I've only heard good things about Omega's own service programme. The prices are pretty nasty, but the watch should come back in essentially new condition. It's been heard of for watches to come back with new crystals, bezels, and bracelets.

Here's the link - with a scary picture of Nicole Kidman (when I saw it anyway).

http://www.omegawatches.com/customer-service

Last edited by marksmadsen; 24.11.2011 at 00:03. Reason: Added link
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  #32  
Old 24.11.2011, 00:48
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Re: Rolex: servicing/repair

Just to reiterate what Verbier said about ultrasonics- no no for a 'complete' watch.

The availability of cheap personal ultrasonics have probably put a fair sum into watchmaker's pockets as people get creative with them .

As for pearls and mother of pearl: you can wash them with a mild dilute soap solution, like a pure hand soap. They should be kept out of ultrasonics, and away from most chemicals especially ammonia (common ingredient in jewelry cleaner). Hairspray and perfume should be put on before you put on pearls to keep from exposing them. And don't store them with silica gel or other desiccants as one may do with certain other valuables. Pearls that are kept in too dry of an environment can dry out and craze on their surface. And- don't forget to get them restrung of they are on a string from time to time. The strings don't last forever.
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  #33  
Old 24.11.2011, 01:49
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Re: Rolex: servicing/repair

Seems strange to me that anyone would spend more money servicing a watch than the average person spends in their whole life on replacement watches. It tells the time, nothing more nothing less. Unless its scrap value exceeds its purchase price what is the point?
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Old 24.11.2011, 03:43
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Re: Rolex: servicing/repair

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Seems strange to me that anyone would spend more money servicing a watch than the average person spends in their whole life on replacement watches. It tells the time, nothing more nothing less. Unless its scrap value exceeds its purchase price what is the point?
If life were just about the rational 'utility' of things you have or do, it would get rather boring, wouldn't it?
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Old 24.11.2011, 10:37
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Re: Rolex: servicing/repair

My Cartier watch stopped working and had condensation inside (the seal must have broken). I took it to the Cartier shop, they sent it to the factory to take a look at it and then sent me a cost estimate.

After I winced I said Ok, and only then they went ahead and taking it all apart, cleaning it and putting it all back together again...
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Old 24.11.2011, 11:10
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Re: Rolex: servicing/repair

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My Cartier watch stopped working and had condensation inside (the seal must have broken). I took it to the Cartier shop, they sent it to the factory to take a look at it and then sent me a cost estimate.

After I winced I said Ok, and only then they went ahead and taking it all apart, cleaning it and putting it all back together again...

My hanowa had the same issue, they fixed it for free
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  #37  
Old 24.11.2011, 20:50
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Re: Rolex: servicing/repair

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Seems strange to me that anyone would spend more money servicing a watch than the average person spends in their whole life on replacement watches. It tells the time, nothing more nothing less. Unless its scrap value exceeds its purchase price what is the point?
Ever been out to a restaurant? Did it seem strange that people would pay to eat food they could have made more cheaply at home?

Ever own a pair of jeans that cost more than $20? They cover your behind, nothing more, nothing less.

Ever own a car? It must have seemed expensive when all you need is a bicycle to get from A to B.

All of which sounds a little like a conversation with a neighbour of mine. She's walking past my garage, where I am swapping the wheel on a bike. She stops, does a double take, and asks me "Why do you need so many bicycles?"

I smile at her, say "That's a handsome bag you're carrying." She agrees that it is. I add "So, how many handbags do you have, altogether?"
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  #38  
Old 25.11.2011, 22:54
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Re: Rolex: servicing/repair

Went to the Rolex "Green Tower" in Geneva today. They have kept back the watch for checking out what might be wrong, and will offer an estimate by the middle of next week. According to the person running the initial tests, nothing extraordinary seemed to be wrong with it, just the fact that no servicing was done for 13 years could mean that the oil etc. inside might have dried out. His felt it should be around CHF750-800.

Will be calling the person in Brussels whom halevai had suggested, on Monday to get a quote.

Asked the Rolex person about the Bücherer service outlets for Rolex. He mentioned that the watch would eventually end up with Rolex in any case. Cost would be the same, just more time.

Rolex repair time is minimum 4 weeks.
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Old 03.03.2012, 15:19
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Re: Rolex: servicing/repair

Just to close the loop...
The friend eventually decided that sending the watch to Brussels would be too complicated so let Rolex Geneva carry out the servicing. This is what their estimate was:

Cette montre se trouve maintenant dans nos ateliers où elle a été examinéepar nos experts. Leur rapport à l'appui, nous avons l'avantage de vous soumettre le devispour sa remise en état :

Révision complète incl. polissage de la boîte et du bracelet

CHF 555.55

+ TVA 8 %

CHF 44.40

Total TVA incluse

CHF 599.95

Tous les prix des composants sontcalculés sur une base d'échange.
La révisioncomplète comprend les travaux suivants :
déboîtage, démontage des aiguilles et du cadran, démontage complet du mouvement,contrôle et nettoyage de chaque composant, remplacement des pièces usées,remontage, huilage et réglage du mouvement, pose cadran et aiguilles, emboîtageavec remplacement de tous les joints, contrôle de l'étanchéité, observationde la montre terminée pendant plusieurs jours.

Délai de livraison : 4 semainesdès réception de votre accord.
Garantie: 2 Ans

The actual amount paid was the same as the estimated amount.
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Last edited by Nyonais; 03.03.2012 at 15:30.
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Old 26.10.2013, 09:35
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Re: Rolex: servicing/repair

I have found an interesting site about servising rolex watches, check this site it may help you http://www.dominiquewieland.com/

Let me know if i helped you. Thank you
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