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| Hi,
I am facing an issue regarding some stuff purchased from Ricardo.
The seller says the product can be collected only in April (mentioned in the bid) but askes me to pay within 14 days the complete amount.
I have told him that we will pay the amount when we come to collect the stuff but he says no. He said that the amount has to be paid in 14 days.
What should i do in this case? | |
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Ricardo has a helpline,
you can either phone them for CHF1.00 a minute or send them an email
I believe payment terms with Ricardo are 14 days from bid finishing. No idea when the seller has to pay Ricardo the fee.
Seller may require payment in advance to ensure you will pick up in April.
Do you think he is going to do a runner with this item before April?
Perhaps you need to check the terms of the Ricardo insurance,
believe it is something like 10% of the item price you loose on making a claim.