Hi all, apologies if this is the wrong thread for this topic, werent sure where to put it.
Feel like I am continuously banging the same drum, but i have been pushed over the edge now. It surely can not be legal to act in the way this company has been acting, and surely one has rights so as not to be subjected to the continuous stress, frustration, worry, inconvenience and slight on ones credit history, thus potentially damaging future financial options etc.
My issues with cablecom have been well documented on this site, but today I receive a letter which is threatening legal action against me, with a bill of circa 700chf, which is beyond comprehension. I am so tired of this now, it has been ongoing with this company for near 12 months since I moved last August and surely some action can be taken.
I dont want to relay the whole story, as mentioned it is well documented on other cablecom threads, but does anyone know what rights I have?
Surely, it cant be legal that a company just sends random invoices, provides other people a service your paying for despite billing you at your address. Then when realising they messed up, apologising, offering upgrade and credit, and when still not working offer new box but send it to wrong address. Then finally sort everything out, only to to reconcile invoices they have continually sent to an old address givin someone free cable, that they should of swithced off given my move, actually even admitting they messed up prior.
I am at the end of my tether