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Old 31.01.2013, 20:55
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Rimowa combination lock

Ok, so my combination lock ain't working.

1) anyone got any hints how I can open my case?

2) anyone got an recommendations where I can get this fixed. At the mo I can only think of LedderLocker in Basel and I shudder to think what this might cost...

Last edited by lost_inbroad; 01.02.2013 at 11:21. Reason: as requested
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Old 31.01.2013, 21:03
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Re: Rimiwa combination lock

If you'd bought a real Rimowa instead of that Chinese knock-off it would have a 5 year guarantee and they'd probably open it for you for free.

Rimiwa indeed.
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Old 31.01.2013, 21:20
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Re: Rimiwa combination lock

Whatever.

Where's a mod when you need one?
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Old 01.02.2013, 11:20
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Re: Rimowa combination lock

Well, in the end I managed to flick through and found the combination...

I had emailed Rimowa and they came back with the following:

Quote:
Unfortunately there is no master key or something like that for our locks.

You have more or less 3 opportunities to open your suitcase.

The first opportunity sounds a little bit hard but in the most times it is the fastest and easiest way, you can try all 999 combination. It takes normally about 20 minutes to open the suitcase.

The second opportunity is to contact one of our retailers or one of our repair shops some of them have special tools to open a locked suitcase, a list of them you can find on our website: http://www.rimowa.de/haendlersuche/.

The third opportunity is to bend up the zipper like in the attached guideline, if you do that we will replace the zippers and the lock in one of our repair shops: http://www.rimowa.de/repair/
PDF attached

If a mod would like to update the title to Rimowa and close the thread, they can be my guest.
Attached Files
File Type: pdf Locked suitcase-1.pdf (348.9 KB, 48 views)

Last edited by lost_inbroad; 01.02.2013 at 11:20. Reason: as requested
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