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This sounds like it may be more of an issue with the way you ski than the boot itself. You should be able to tighten the ankle clip(s) such that the boot holds your foot toasts the rear of the boot, with your heel passed firmly as far back as it will go. If your toes are not touching the front of the boot at this point then they're almost certainly not too small.
When skiing, you should be able to hold your knees forwards so that this for position is maintained - if your legs are being pushed backwards then your toes will go forwards and upwards as you describe.
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This, exactly. Could not post yesterday as I had run out of EF allowance
so Ace beat me to it. You say you've skied for a long time- and this may be the problem is you have learnt on longer non carving skis and have not adapted your technique. If you do not 'crank down' properly and have your weight and angle right to put pressure on front of shins and push your feet back- your feet will slide forwards and hit the front and put pressure all round- and again, if you just tighten the boots, it will cause circulation problems and pain- agony even, and totally ruin your day. Are you using the power band tightly too- much better than over tightening clips. Impossible to advise wihout seeing you and the boots and how you ski, but I thin Ace has probably got the diagnosis right.
If that is the problem, book yourself 1 private lesson with the specific request to help you adapt to modern carving technique- and your problems will just disappear.
Tell us how you get on. From your post, I'd say the fitter knew what he was doing and adivsed you correctly.
If the boots have been heat moulded to your feet- they can't take them back as they can't resell or rent them either. The fact another shop told you you need a bigger size is no proof of boots being too small so will not stick. Ask the manager to re-check boot size with the seller. The socks you wear also can make a huge difference- cheaper ski socks are very thick and not well fitted, with square and bulky toe. Invest in 3 pairs of thin, ski pro socks, properly fitted on heel and toe. They are expensive, but can make such a difference- truly and surprisingly.
Tell us how you get on.