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Old 03.01.2015, 19:43
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Returning Item Now on Sale

I purchased some ski boots from sportxx less than 30 days ago and now I just saw that they've been marked down by some 80 francs! I haven't worn them and they still have their stickers and info tag on them. Sportxx policy allows for returns with 30 days

I was wondering, would I run into any trouble with trying to get back the 80 francs come Monday? Or am I going to have to do bureaucratic tomfoolery and try to return them officially saying their no good and then going and picking them up again?

Just wondering if anyone ran into any issues with this before.
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Old 03.01.2015, 19:56
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Re: Returning Item Now on Sale

You should get back what you paid for them. The fact they're on sale now has no effect on your return and you're entitled to all your money back.
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Old 03.01.2015, 19:57
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Re: Returning Item Now on Sale

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You should get back what you paid for them. The fact they're on sale now has no effect on your return and you're entitled to all your money back.
Okay, good, then to clarify I mean to say I want to keep them ... but get the 80 francs as credit. At least in Canada this is typical policy when something goes on sale after you purchased it.
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Old 03.01.2015, 20:02
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Re: Returning Item Now on Sale



Do you really think you can take them back and ask them to give you an 80chf refund because the price has reduced in the meantime?

The only way you could possibly do it would be to return your boots ( assuming they are unused) and buy another identical pair at the lower price. Migros only gives store cards for refunds though and I think the assistant would be a bit suspicious when they saw you buying the same stuff.

All a bit dodgy IMO. I suspect most have us have bought stuff that has subsequently been reduced in the sales. That's life and you just have to suck it up and move on.
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Old 03.01.2015, 20:05
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Re: Returning Item Now on Sale

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Okay, good, then to clarify I mean to say I want to keep them ... but get the 80 francs as credit. At least in Canada this is typical policy when something goes on sale after you purchased it.
Haha you having a laugh right??? Please tell me the logic is a joke.
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Old 03.01.2015, 20:09
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Re: Returning Item Now on Sale

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Okay, good, then to clarify I mean to say I want to keep them ... but get the 80 francs as credit. At least in Canada this is typical policy when something goes on sale after you purchased it.
Is this a new years joke?

As another poster said this is just tough luck, the best option is return them under return policy and go to another store of same chain to buy at cheaper price. To get a credit on the sale discount because the sales came along is simply a laughable act
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Old 03.01.2015, 20:13
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Re: Returning Item Now on Sale

It's not a totally crazy idea, depending on where you come from. In the U.S. many stores have price guarantees, such that if you bought an item that later goes on sale you can go within 30 days and get a refund of the difference in price.

Last time I had that happen, I'd bought a shirt online and found it in the store one week later for half the price. I complained to the store clerk, and she looked up my purchase in the computer. She asked if I liked the shirt. I said yes. She said okay, go grab another one off the rack and we won't charge you for it.

This is not the U.S., though. Depending on how motivated you are, you have a few options.

1. Try to get them to refund the difference or
2. Return the boots to the store where you bought them for a full refund but then buy at the same or a different store for the sale price.
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Old 03.01.2015, 20:32
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Re: Returning Item Now on Sale

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Do you really think you can take them back and ask them to give you an 80chf refund because the price has reduced in the meantime?

The only way you could possibly do it would be to return your boots ( assuming they are unused) and buy another identical pair at the lower price. Migros only gives store cards for refunds though and I think the assistant would be a bit suspicious when they saw you buying the same stuff.

All a bit dodgy IMO. I suspect most have us have bought stuff that has subsequently been reduced in the sales. That's life and you just have to suck it up and move on.
It really depends on the store and the situation. We bought two sofas at Pfister which went on sale after we bought them. They were advertised in a flyer at the reduced price. There was a substantial difference and I complained. I am very good at complaining. I also know that advertising in a flyer takes time and planning so putting the sofas on sale was not a last minute decision. The sales staff know about upcoming sale events. The outcome was I received the difference in a Pfister credit. I was very happy.

I don't know if Migros Sport XX gives a cash refund or a credit note. Either way the difference is 80 francs which is not an insignificant amount of money. There is absolutely nothing illegal about returning the current boots and buying the new ones at the reduced price. Just be sure they have your size before you return the first ones.
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Old 03.01.2015, 20:41
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Re: Returning Item Now on Sale

Your other option could be to use you credit card insurance for best price guarantee. Mine has this if you find an item cheaper within 14 days
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Old 03.01.2015, 21:03
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Re: Returning Item Now on Sale

Thanks, and as I said before this is not uncommon practice in the US and in Canada.

I purchased a refrigerator and after a few weeks it was marked down by 500 dollars and came with another applience. I simply came in and of course I got 500 reimbursed and the vacuum. That is good customer service and good "common" decency. When I worked in a shop, it was our policy to notify customers if a certain product they were purchasing was going to be on sale at some point soon in the future. If the customer was willing to wait, they'd save some money and others needed the product right away.

You guys and this forum is really great sometimes for the new insights it gives us into other cultures!
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Old 03.01.2015, 21:11
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Re: Returning Item Now on Sale

If their return policy is "no quibble" then just take them back, get your refund and immediately buy the reduced pair with no shame. No need to feel bad about it.
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Old 03.01.2015, 22:50
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Re: Returning Item Now on Sale

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Thanks, and as I said before this is not uncommon practice in the US and in Canada.

I purchased a refrigerator and after a few weeks it was marked down by 500 dollars and came with another applience. I simply came in and of course I got 500 reimbursed and the vacuum. That is good customer service and good "common" decency. When I worked in a shop, it was our policy to notify customers if a certain product they were purchasing was going to be on sale at some point soon in the future. If the customer was willing to wait, they'd save some money and others needed the product right away.

You guys and this forum is really great sometimes for the new insights it gives us into other cultures!
It is possible to do this here in Switzerland. My wife bought a childrens bed that had been on offer but was back to "normal price" when she bought it. One month later it had been reduced again to the sale price, so she asked and got a credit note for the full 300 CHF difference.

It is not as unusual as some people think.
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Old 03.01.2015, 23:20
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Re: Returning Item Now on Sale

I can see how it could work for furniture and the offers but for a seasonal item that is reduced in the annual sales at sale time of year I think the OP will be very lucky to get a refund of the difference.
Everybody would be going back to the shop and claiming the difference if an item they purchased was reduced in the sales if it really was that simple.


Taking them back and getting a refund ( as a Migros gift card which is what you get in all migros stores) and buying another pair the same at the sale price is the only way to do it IMO.
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Old 04.01.2015, 11:41
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Re: Returning Item Now on Sale

Maybe the problem is that the boots on sale are not his size,or have run out on his size, and/or they are on sale only at this particular outlet?
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Old 04.01.2015, 12:14
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Re: Returning Item Now on Sale

You can return them and then wait until they get around to restocking them on the shelf and buy them again.
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